People - Engagement & Retention

Question 1

Employee engagement

Answer 1

outcome driven concept- certain employee and employer workforce behavior that can positiviely influece individual and business level performance

Question 2

Trait Engagment

Answer 2

Inherent personality based elements that make an individual predisposed to being engaged - a natural curiosity, a desire to be involved, an interest in problem solving

Question 3

State Engagment

Answer 3

is influenced by workplace conditions or practices (for example, task variety, opportunities to participate in work decisions) that can be improved through organizational interventions directly under management control

Question 4

Behavioral engagement

Answer 4

is evident in the effort employees put into their jobs, which leads to great value, creating higher performance than from their less engaged counterparts. it can ococur when both trait and state engagement are present

Question 5

Drivers of employee Engagement

Answer 5

the work itself
confidence and trust in leadership
recognition and rewards
organizational communication that is delivered in a timerly and orderly way

Question 6

Types of Organizational cultures

Answer 6

Authoritarian- power resides with top mgnt.

Mechanistic- task and responsibilities are defined clearly to employee

Participative - collaborative decision making and group problem solving are embraced.

Learning: organizational conventions, value, practices and process encourage individuals - and organization as a whole to get knowledge

High Performance - talent is championed

innovation, elevated performance, customer centric strategies, relationships driven from bottom up