Patients Families Flashcards
Provides emotional support for the patient.
Importance of Family presence
Can assist with patient care and instructions
Importance of Family presence
May have questions or concerns about procedures.
Importance of Family presence
Provide practical information (procedure time, delays, directions)
Effective Communication Strategies
Ensure clear instructions for caregivers of minors or incapacitated
patients
Effective Communication Strategies
Limit family presence during procedures for safety and efficiency
Effective Communication Strategies
Use discretion when speaking near waiting areas.
Instruments
Effective Communication Strategies
Recognize that anxiety can cause aggression or withdrawal
Handling Emotional Reactions
Respond to anger with reassurance, not defensiveness
Handling Emotional Reactions
Refer medical inquiries to physicians but show empathy
Handling Emotional Reactions
Guide families on necessary tasks (forms, calls)
Managing Difficult Situations
Seek social services or chaplain support if needed.
Managing Difficult Situations
Security intervention as a last resort for hostility.
Managing Difficult Situations
No resuscitation if death is imminent.
DNR (Do Not Resuscitate)
No mechanical ventilation or life support
DNR/DNI (Do Not Intubate)
Orders are documented in the patient’s medical chart.
Advance Directive
Resuscitation and Do Not Resuscitate (DNR) Orders
Advance Directive
A legal document outlining a patient’s medical care
preferences
Advance Directive
Appoints a trusted person
to make medical decisions if the patient is unable
Durable Power of Attorney for Healthcare
Families should be informed to avoid confusion or disputes
Advance Directives and Durable Power of Attorney
