VERBAL Flashcards
Speak clearly and adjust language based on the listener’s background.
Effective Verbal Skill
• Use face-to-face communication for better understanding.
Effective Verbal Skill
Messages are influenced more by tone and body language than words.
Attitude and Assertiveness
(not aggression) helps in professional and patient
interactions
Attitude and Assertiveness
Confirm understanding by asking for a response.
Example: “Did you read the consent form? What did it say?
Validating Communication
spoken rather than written
Verbal Communication
involves what is being said
Verbal Communication
must involve personalization and respect
Verbal Communication
Radiographers vocal volume fluency and pattern
Paralanguage
involve the tone and rate of speech
Paralanguage
loud rapid speech is very uncomfortable for the sick patient use a well modulated tone
Paralanguage