Effective Com. w/PX Flashcards
First contact should be professional and respectful (e.g., “Good morning,
Mr. Torres. I’m Lynn Smith, the radiographer.”)
. Addressing the Patient
Avoid using terms like “honey” or “sweetie,” as they may feel impersonal
or demeaning
. Addressing the Patient
Some facilities prefer using first names in public areas for confidentiality.
. Addressing the Patient
Always verify a patient’s full name and date of birth using two identifiers.
. Addressing the Patient
Involve patients in their care by offering real choices, not false ones
Providing Valid Choices
Small choices empower patients, making them feel involved and
respected
Providing Valid Choices
Never assume a patient understands instructions—ask them to explain
back
Avoiding Assumptions
Patients may have additional medical conditions affecting their ability to
follow directions or complete procedures
Avoiding Assumptions
Clarify preparation steps to ensure compliance
Avoiding Assumptions
Observe patients to assess their cognitive and physical abilities.
Assessment Through Communication
Look for signs of confusion, hearing difficulties, or language barriers.
Assessment Through Communication
Effective communication builds trust, improves cooperation, and
enhances patient care.
Assessment Through Communication
