Patient Care Flashcards

1
Q

To hide or put out of site; provides no ballistic protection is called?

A

Concealment

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2
Q

A type of concealment that hides the body and offers ballistic protection is called?

A

Cover

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3
Q

A location where any part of a criminal act has occurred or where evidence relating to a crime may be found is called?

A

Crime scene

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4
Q

A self defense measure in which the moves and actions of an aggressor are anticipated and unconventional pathways are used during retreat for personal safety is called?

A

Evasive Tactic

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5
Q

A self defense measure that creates diversion in a person’s attention is called?

A

Distraction

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6
Q

Leaving the scene when danger is observed or when violence or indicators of violence are displayed; requires immediate and decisive action is called?

A

Retreat

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7
Q

EMS personnel specially trained and equipped to provide prehospital emergency care in tactical environments is called?

A

Tactical EMS

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8
Q

Patient care activities that occur inside the scene perimeter or hot zone is called?

A

Tactical patient care

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9
Q

A type of radio signal in the ultra-high-frequency range that allows splitting a frequency into individual talk groups used as communication links with other system users is called?

A

800 MHz

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10
Q

Recognition given to an EMD center by an independent auditing agency for achieving a consistently high level of performance based on industry best practice standards is called?

A

Accreditation

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11
Q

Telephone technology used to identify the location of a caller immediately is called?

A

Automatic location identification (ALI)

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12
Q

Telephone technology that provides immediate identification of the caller’s 10-digit telephone number is called?

A

Automatic number identification (ANI)

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13
Q

Comparison of operating policies, procedures, protocols, and performance with those of other agencies in an effort to improve results is called?

A

Benchmarking

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14
Q

The elapsed time from the moment a call is received by the communications center to the time the responding unit is alerted is called?

A

Call processing time

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15
Q

A definable, measurable, skilled task completed by the dispatcher that has a significant impact on the delivery of patient care is called?

A

Clinical performance indicator

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16
Q

The main dispatch computer in an EMD center; used to complete numerous call-taking, dispatching, monitoring, and electronic communication tasks is called?

A

Computer-aided dispatch (CAD)

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17
Q

The provision of clinically approved, scripted instructions by telephone by a trained and certified emergency medical dispatcher is called?

A

Dispatch life support

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18
Q

The science and skills associated with the tasks of an emergency medical dispatcher is called?

A

Emergency medical dispatching (EMD)

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19
Q

The closest trained persons and vehicle assigned to respond to a call; often the closest available fire department vehicle is called?

A

First responder unit

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20
Q

A satellite-based geographic locating system often placed on an ambulance to track its exact location is called?

A

Global positioning system (GPS)

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21
Q

For emergency medical dispatchers, an unstructured, subjective, unscripted method of telephone assessment and treatment; a less-effective process than protocols is called?

A

Guidelines

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22
Q

A device used in an ambulance or first responder vehicle to retrieve and send call information that has its own memory storage and processing capability is called?

A

Mobile data computer

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23
Q

A device used like a mobile data computer but without its own memory storage and processing capability is called?

A

Mobile data terminal

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24
Q

A contractual agreement between the EMS provider and the government authority to provide ambulance response to a particular municipality or region with time requirements for each response and total responses on a monthly basis is called?

A

Performance-based response system

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25
Q

Clinically approved instructions provided by telephone by a trained and certified EMD is called?

A

Prearrival instructions

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26
Q

A predictable, reproducible process for addressing a medical problem with specific, sequenced actions and a definable, measurable result is called?

A

Protocol

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27
Q

Trained and certified quality specialists who have the knowledge and skills to measure dispatcher performance against established standards accurately and consistently is called?

A

Quality improvement unit (QIU)

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28
Q

A type of responder with paramedic-level skills but no transport capability is called?

A

Quick response unit

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29
Q

An approved, consistent plan for responding to each call type is called?

A

Response assignment plan

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30
Q

A type of response, either with or without lights and sirens use is called?

A

Response mode

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31
Q

Ad-libbed instructions most often used in EMD centers by dispatchers who have had previous training as paramedics, EMTs, or cardiopulmonary resuscitation providers; strictly relies on the dispatcher’s experience and prior knowledge of a particular situation or medical condition and is considered an ineffective form of telephone treatment is called?

A

Telephone aid

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32
Q

Classifying patients based on the severity of illness or injury is called?

A

Triage

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33
Q

A type of radio signal used to make two-way radio contact between the communications center and the responders. Now considered old technology compared with more contemporary 800 MHz radio systems is called?

A

Very high frequency

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34
Q

Telephone technology that gives Internet users the ability to make voice telephone calls is called?

A

Voice over Internet protocol

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35
Q

Ambulance designed to transport morbidly obese patients is called?

A

Bariatric ambulance

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36
Q

Principle used when driving an emergency vehicle of ensuring that all other vehicles and citizens in the area see and grant the emergency vehicle the right of way is called?

A

Due regard

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37
Q

Establishing a single location in a central point to station an emergency vehicle, such as a fire station is called?

A

Fixed positioning

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38
Q

An airplane is called?

A

Fixed-winged aircraft

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39
Q

Stretcher or got used to transport patients is called?

A

Gurney

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40
Q

Loading a patient into a helicopter while the rotors are spinning is called?

A

Hot load

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41
Q

A hard-sided or soft-sided bag used by paramedics to carry supplies and medications to the patient’s side is called?

A

Jump kit

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42
Q

An area used to land a helicopter that is 100x100 feet and free of overhead wires is called?

A

Landing zone

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43
Q

Disinfected is called?

A

Medically clean

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44
Q

The geographic area assigned to an emergency vehicle for responding to the sick and injured is called?

A

Response area

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45
Q

A helicopter is called?

A

Rotor-wing aircraft

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46
Q

A hospital that has met criteria to offer special care as a burn center, level 1 trauma center, stroke center, or pediatric center is called?

A

Specialty center

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47
Q

A collapsible, portable chair with handles on the front and back used to carry patients in sitting position down stairs is called?

A

Stair chair

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48
Q

Free of any living organism is called?

A

Sterile

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49
Q

Dynamic process of staffing, stationing, and moving ambulances according to projected call volumes is called?

A

System status management (SSM)

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50
Q

Regular truck cab and frame with a modular ambulance box mounted on the back is called?

A

Type 1 ambulance

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51
Q

Van-style ambulance is called?

A

Type 2 ambulance

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52
Q

A van chassis with a modified modular back is called?

A

Type 3 ambulance

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53
Q

Mathematic calculation used to determine the effectiveness of an ambulance; on call per hour = 1 UhU is called?

A

Unit hour utilization (UhU)

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54
Q

An incident involving 100 or more persons is called?

A

Disaster

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55
Q

A gathering point for strategic policymakers during an emergency incident is called?

A

Emergency operations center

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56
Q

The person responsible for providing a cost analysis of an incident is called?

A

Finance officer

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57
Q

The person responsible for the overall management of an emergency scene is called?

A

Incident commander

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58
Q

The person responsible for assembling supplies used during an incident is called?

A

Logistics officer

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59
Q

An incident involving 26 to 99 persons is called?

A

Multiple-casuality incident

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60
Q

An incident involving two to 25 persons is called?

A

Multiple-patient incident

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61
Q

Carries out the tactical objectives of the incident commander is called?

A

Operations

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62
Q

Supplies past, present, and future information about the incident is called?

A

Planning

63
Q

The initial sorting of patients to determine which are most injured and in need of immediate care is called?

A

Primary triage

64
Q

The person responsible for ensuring that no unsafe acts occur during the emergency incident is called?

A

Safety officer

65
Q

Conducted after the primary search; determines the order of treatment and transport of the remaining patients is called?

A

Secondary triage

66
Q

Command type involving one agency is called?

A

Singular command

67
Q

The amount of resources that one person can effectively manage is called?

A

Span of control

68
Q

An organized set of guidelines distributed across the organization is called?

A

Standard operating procedures (SOPs)

69
Q

Command type involving multiple agencies is called?

A

Unified command

70
Q

Listening to the words that the patient is saying as well as paying attention to the significance of those words to the patient is called?

A

Active listening

71
Q

Asking to speaker to help you understand is called?

A

Clarification

72
Q

A form of interview question that limits a patients’s response to simple, brief words or phrases (e.g. “yes or no,” “sharp or dull”) is called?

A

Closed-ended questions

73
Q

The use of words, writing, or other commonly understood symbols by a sender to send a message to a receiver, who then provides feedback that indicates the receiver’s interpretation of the message is called?

A

Communication

74
Q

Focusing on a particular point made during the interview is called?

A

Confrontation

75
Q

Values and perspectives common to a racial, religious, or social group of people is called?

A

Cultural beliefs

76
Q

Listening to the words that the patient is saying as well as paying attention to the significance of those words to the patient is called?

A

Active listening

77
Q

Asking to speaker to help you understand is called?

A

Clarification

78
Q

A form of interview question that limits a patients’s response to simple, brief words or phrases (e.g. “yes or no,” “sharp or dull”) is called?

A

Closed-ended questions

79
Q

Questions that can be answered with short responses such as “yes” or “no” is called?

A

Direct (closed-ended) questions

80
Q

Focusing on a particular point made during the interview is called?

A

Confrontation

81
Q

Values and perspectives common to a racial, religious, or social group of people is called?

A

Cultural beliefs

82
Q

The tendency to impose your beliefs, values, and patterns of behavior on an individual from another culture is called?

A

Cultural imposition

83
Q

A practice or set of practices followed by a group of people is called?

A

Customs

84
Q

Treatment or consideration based on class or category rather than individual merit is called?

A

Discrimination

85
Q

The area within 1.5 feet of a person is called?

A

Intimate space

86
Q

Identification with and understanding of another’s situation, feelings, and motives is called?

A

Empathy

87
Q

Viewing your life as the most desirable, acceptable, or best, and acting in a manner conveying superiority to another culture’s way of life is called?

A

Ethnocentrism

88
Q

Sharing objective information related to the message is called?

A

Explanation

89
Q

Encouraging the patient to provide more information is called?

A

Facilitation

90
Q

Stating the conclusions you have drawn from the information is called?

A

Interpretation

91
Q

The area within 1.5 feet of a person is called?

A

Intimate space

92
Q

The application of a derogatory term to a patient on the basis of an event, habit, or personality trait that may not be accurate about the underlying condition is called?

A

Labeling

93
Q

Expressions, motions, gestures, and body language that may be used to communicate other than with words is called?

A

Nonverbal cues

94
Q

Sharing the patients feelings or emotional state in relation to an illness is called?

A

Sympathy

95
Q

The area around individuals that they perceive as an extension of themselves. In the United States, personal distance is 1.5 to 4 feet is called?

A

Personal space

96
Q

Echoing the patient’s message using your own words is called?

A

Reflection

97
Q

The acceptable distance between strangers used for impersonal business transactions. In Western cultures, social distance is 4 to 12 feet is called?

A

Social distance

98
Q

The attribution of some trait or characteristics to one person on the basis of the interviewer’s preconceived notions about a general class of people of similar characteristics is called?

A

Stereotyping

99
Q

Briefly reviewing the interview and your conclusions is called?

A

Summarization

100
Q

Added to the beginning of a root word to alter the meaning. Usually identifies location or frequency is called?

A

Prefix

101
Q

Rules governing the protection of a patients identifiable information is called?

A

Health Insurance portability and accountability Act (HIPAA)

102
Q

Greek- and Latin-based words (typically) that function as a common language for the medical community is called?

A

Medical terminology

103
Q

Verifiable findings, such as information seen, felt, or heard by the paramedic is called?

A

Objective information

104
Q

In a patient assessment, the signs and symptoms found not to be present that support a working diagnosis is called?

A

Pertinent negative

105
Q

In a patient assessment, the signs and symptoms found to be present that support a working diagnosis is called?

A

Pertinent positive

106
Q

Added to the end of a root word to change the meaning. Usually identifies the condition of the root word is called?

A

Suffix

107
Q

The report written by the paramedic after the call has been completed. The report becomes part of the patients permanent medical record is called?

A

Prehospital care report

108
Q

In medical terminology, the part of the word that gives the primary meaning is called?

A

Root word

109
Q

The set of procedures a paramedic is allowed and expected to perform is called?

A

Scope of practice

110
Q

Information told to the paramedic is called?

A

Subjective information

111
Q

The review of a PCR written by a paramedic by a peer or a third party is called?

A

Trip audit

112
Q

Added to the end of a root word to change the meaning. Usually identifies the condition of the root word is called?

A

Suffix

113
Q

The report written by the paramedic after the call has been completed. The report becomes part of the patients permanent medical record is called?

A

Prehospital care report

114
Q

In medical terminology, the part of the word that gives the primary meaning is called?

A

Root word

115
Q

Understanding the different locations of demand within a community is called?

A

Geospatial demand analysis

116
Q

Information told to the paramedic is called?

A

Subjective information

117
Q

The review of a PCR written by a paramedic by a peer or a third party is called?

A

Trip audit

118
Q

Added to the end of a root word to change the meaning. Usually identifies the condition of the root word is called?

A

Suffix

119
Q

The time required to get a unit en route to a call from dispatch is called?

A

Chute time

120
Q

Using a mix of geographic coverage and demand posts to best serve the community given the number of ambulances available at any one time is called?

A

Combination deployment

121
Q

Matching production capacity of an ambulance system to the changing patterns of call demand is called?

A

Deployment

122
Q

Training and education of communications personnel, rapid call taking, call prioritization (selecting the most appropriate resources to respond), managing out-of-chute times (getting crews on the road quickly), and providing crews with route selection assistance is called?

A

Dispatch factors

123
Q

Deployment method of using only geographically based stations is called?

A

Fixed-station deployment

124
Q

Planning resources and support services around demand is called?

A

Workload management

125
Q

Method used to determine the time at which 90% of all requests for service receive a response; considered a more definitive measure of performance than averages is called?

A

Fractile response time

126
Q

Assigning ambulances to a street corner post is called?

A

Fully deployed

127
Q

Understanding the different locations of demand within a community is called?

A

Geospatial demand analysis

128
Q

The time necessary for a crew to become available once it arrives at a hospital is called?

A

Hospital off-load time

129
Q

Deployment that considers workload and how available resources can achieve a balance among coverage, response times, and crew satisfaction is called?

A

Modern deployment

130
Q

The time from when the call is received until the paramedics arrive at the scene is called?

A

Response time

131
Q

The dynamic process of staffing, stationing, and moving ambulances based on projected call volumes; also called flexible deployment is called?

A

System status management (SSM)

132
Q

Measurement of call demand by hour of the day is called?

A

Temporal demand

133
Q

Predicting the times when calls occur is called?

A

Temporal modeling

134
Q

The average time a unit is committed to manage an incident is called?

A

Time on task

135
Q

A measure of ambulance service productivity and staff workload is called?

A

Unit hour utilization (UhU)

136
Q

Planning resources and support services around demand is called?

A

Workload management

137
Q

Gives the dispatcher the ability to determine the caller’s location by routing the call through several CAD systems is called?

A

Enhanced 9-1-1

138
Q

A range of radio frequencies is called?

A

Band

139
Q

A computer-aided system that automates dispatching by enhanced data collection, rapid recall of information, dispatch mapping, as well as unit tracking and the ability to track and dispatch resources is called?

A

Computer-aided dispatch (CAD)

140
Q

The exchange of information between two or more individuals is called?

A

Communication

141
Q

A central location that receives information and collects, disseminates, and transmits the information to the proper resources is called?

A

Dispatch

142
Q

A radio system that allows transmitting and receiving at the same time through two different frequencies is called?

A

Duplex

143
Q

A radio system that uses two frequencies; on to transmit and one to receive; however, like a simplex system, only one person at a time can transmit is called?

A

Half duplex

144
Q

Describes a radio system that can use the components of several different systems; it can use specialized equipment to connect several different radio systems and components together and have them communicate with each other is called?

A

Interoperability

145
Q

A radio installed in an emergency vehicle. A mobile radio usually transmits by higher wattage than a portable radio is called?

A

Mobile radio

146
Q

A system that allows the crew to transmit voice and data at the same time, enabling the crew to call in a patient report while transmitting an ECG strip to the hospital is called?

A

Multiplex

147
Q

Also referred to as a walkie-talkie. These radios are carried by emergency personnel and have a lower wattage output than the mobile or base unit. To use these portable radios with a higher watt output, the units can be connected through a repeater system to increase their output, which increases range is called?

A

Portable radio

148
Q

A dispatch center that is set up to receive and dispatch 9-1-1 calls is called?

A

Public Safety Answering Point (PSAP)

149
Q

Radio frequencies are channels that allow communication from one specific user to another. For simple communication, both users must be on the same frequency or channel is called?

A

Radio frequency

150
Q

A system that receives transmissions from a low-wattage radio and rebroadcasts the signal at a higher wattage to the dispatch center is called?

A

Repeater

151
Q

A system that allows only one-at-a-time communication. The transmission cannot be interrupted; both operators us the same frequency is called?

A

Simplex

152
Q

A system setup as mayday call reporting, such as ON-Star and Tele-aid. This system can send information from an automobile that has been involved in an accident directly to an emergency dispatch center with the exact location and the amount of damage that may have occurred is called?

A

Telematic

153
Q

A system that uses multiple repeaters (five or more) so that the computer can search for an open channel to transmit by is called?

A

Trunking system