OS troubleshooting Flashcards

1
Q

OS not found error?

A

Implies no hard drive

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2
Q

Bootmgr not found?

A

Implies OS is there, but mootmgr/bcd is busted

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3
Q

What is bcd

A

Boot configuration data - holds Bootmanager and boot loader information for each OS in the system. No BCD, no OS.

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4
Q

What is a likely cause for a no boot device found error?

A

A USB messing up boot order

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5
Q

What is win RE

A

Windows recovery environment - holds troubleshooting tools to fix your shit

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6
Q

What are two methods to enter win RE

A

Installation media

Spam restarting

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7
Q

You can’t access bootrec commands in a command prompt while signed into windows. Why?

A

It’s only available in win RE

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8
Q

What does bootrec cmds do?

A

Fixes MBR, Bootmanager, bootloader, etc.

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9
Q

What does bootrec /fixboot do?

A

Rebuilds boot sector

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10
Q

What does bootrec /mbr do?

A

Fixes mbr

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11
Q

What does bootrec /rebuild mbr do

A

Searches for any OS installations that aren’t currently within the BCD list and gives you options for adding them manually.

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12
Q

What is a boot sector?

A

The part of a disk that holds the items necessary to boot an OS. This is what BIOS looks for upon start up.
Bios > Boot sector. Boot sector contains mbr, bootmgr, etc.

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13
Q

What does bcdedit do if typed into cmd

A

Shows your info on your boot manager and boot loader. Combined, this is your bcd.

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14
Q

How do you export your bcd data in cmd?

A

bcdedit /export [filename] you import the same way

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15
Q

What dangerous diskpart command will wipe your drive of all partitions and data. A last resort.

A

diskpart

clean

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16
Q

True or false: Windows refresh in Windows RE will keep your programs and only rebuild windows.

A

False, it’ll delete all your shit but keep your windows settings after rebuilding.

17
Q

How do you get to safemode in win 7

A

Spam f8 after bios but before windows screen

18
Q

How do you get to safe mode in win 8+

A

Recovery media or forced restart. OR hold shift while pressing restart in windows.

19
Q

What is a good method to test faulty video drivers

A

Low-resolution safemode

20
Q

What is the hidden admin account that comes with windows?

A

A powerful account hidden in windows you can’t see. Only use for troubleshooting or when needed.

21
Q

How do you activate the hidden windows account

A

net user administrator /active:yes

22
Q

Why are dll files important?

A

Many critical windows processes and services rely on them

23
Q

How do you fix a bad windows dll?

A

sfc /scannow

24
Q

Name four windows troubleshooters

A

Printer
Internet
Network adapter
Audio

25
Q

If you are having an issue with your PC, what are three of the best places to look for info and fixes.

A

Device manager
Security and Maintenance
Troubleshooters

26
Q

What are Two features of Sex and Maint?

A

Reliability history

Drive status

27
Q

What program do you run when an a program is likely designed for an older version of windows?

A

Compatibility troubleshooter

28
Q

What is the name of the win 7 and 10 individual file recovery system?

A

System Protection

29
Q

How do you see your system protection checkpoints on a file?

A

R.Click, properties, Previous versions

30
Q

How do you change your System Protection settings?

A

Right click your pc in file explorer, go to system protection

31
Q

A computer doesn’t boot and gives a “Invalid boot disk” error. What’s the likely cause?

A

Hardware issue.