Organizational Conflict

Question 1

what is conflict

Answer 1

is a process that begins when one party perceives that another party has negatively affected or is about to nagatively affect, something that first party care about

Question 2

Sources of Conflict

Answer 2

1. Incompatiable goals
2. Different values and goals
3. Limited resources
4. Task interdependency
5. communication
6. Ambiguous rules[unclr rules]

Question 3

COnflict mgmt technique

Answer 3

1. Avoidance
2. Smoothing
3. Compromise
4. Authorative command
5. problem solving
6. super-oriented goals
7. reducing differentiation
8. improving communication and understanding
9. reducing task interdependences
10. increased resources
11. clarifying rules and procedures

Question 4

Dynamics of inter-group conflicts

conflict le k change lauxa

Answer 4

1. Intra-group conflict[change within group]
   * Group cohesiveness[degree and strength of attachment]
   * task orientation
   * directive leadership
   * rigid organizational structure
   * group unity
2. Inter group conflict
   * Distorted perception
   * Double standards
   * Antagonism
   * Communication creases

Question 5

Resolving conflict through negotiation

Answer 5

1. distributive strategy
2. Integrative strategy