organizational behavior

Question 1

what is organizational behavior?

Answer 1

is the systematic study of actions and attitudes that people exhibit within an organization

Question 2

why do we want to study organizational behavior?

Answer 2

to apply knowledge toward improving an organization’s effectiveness

Question 3

what is the dominant structure that organizations work in?

Answer 3

teams

Question 4

what is the meaning of life?

Answer 4

money

Question 5

teams with one smart person outperform teams where everyone is an average intelligence T/F

Answer 5

F - because when everyone is average, they tend to outperform teams with a single expert
=since one person who is smart maybe become an outcast or is heavily relied on

Question 6

the best way to help people reach their goals is to tell them to do their best T/F

Answer 6

F individuals who have specific goals do better in achieving their goals

Question 7

if you pay people to do a task they routinely enjoy they will do it even more often in the future T/F

Answer 7

F- research shows that they will enjoy the task less

Question 8

what are the main two fundamentals of business?

Answer 8

that it always costs a lot and takes way more time

Question 9

what do managers do?

Answer 9

ensure goals and objectives are achieved

Question 10

how do managers accomplish their jobs?

Answer 10

perform activities that directly attain the organization’s goals like planning

Question 11

what is the difference between a successful and effective manager?

Answer 11

• effective get the job done
• successful gets promoted

Question 12

what does a successful manager do that is different from an effective manager?

Answer 12

be good at communicating and this is not mutually exclusive you can do both

Question 13

americans do not get enough vacation time T/F

Answer 13

F

Question 14

what are the determinants of employee performance?

Answer 14

• this can be measured
  -productivity
  -absenteeism
  -turnover - the rate at which employees leave the organization

Question 15

job satisfaction

Answer 15

• the positive link between job satisfaction and productivity
• it is negatively related to absenteeism and turnover

Question 16

what are the goals of observational behavior? why do they matter?

Answer 16

explain
predict
influence/control
-increases effectiveness which means higher job satisfaction, higher performance yeilds, and overall higher profit = more money

Question 17

what are some organizational challenges and opportunities?

Answer 17

• getting older
  -the internet is flat and the competitive field is across the entire globe
  -loyalty between employees and employers being served
  -globalization

Question 18

multiplier effect

Answer 18

your influence on the organization is multiplied beyond the results that can be achieved by just one person acting alone

Question 19

what does the POLC stand for?

Answer 19

-planning
-organizing
-leading
-controlling
- four principal management skills

Question 20

what is planning?

Answer 20

• you set goals and decide how to achieve them

Question 21

what is organizing?

Answer 21

you arrange tasks, people, and other resources to accomplish work

Question 22

what is leading?

Answer 22

: you motivate, direct, and otherwise influence people to work hard to achieve the organization’s goals

Question 23

Controlling

Answer 23

you monitor performance, compare it with goals, and take corrective action as needed

Question 24

what are the three main principal skills to be a good manager?

Answer 24

-technical= ability to perform a specific job (not important for lower-level man)
=job-specific knowledge needed to perform well in a specific field (like having a background in it)
-conceptual:- ability to think analytically, visualize organizations as a whole, and understand how parts work together
=Being able to understand the issue and see how to handle it (important for the top)
-Human- ability to interact well with others to get things done
Soft skills- interpersonal skills needed for success at all levels

Question 25

what are the 7 challenges of being an exceptional manager?

Answer 25

1. Managing for competitive advantage- staying ahead of rivals
2. Managing for technological advances
3. managing for inclusion and diversity
4. managing for globalization
5. managing ethical standards
6. Managing for sustainable development
7. managing for happiness and meaningfulness

Question 26

what is competitive advantage? and how?

Answer 26

The ability of an organization to produce goods/services more effectively than competitors do
-Being responsive to customers
- innovation
- quality
-efficiency

Question 27

E-commerce

Answer 27

-The buying and selling of goods or services over computer networks
=These have led to the creation of e-businesses which uses the internet to run the business
=It lowers the cost of communication

Question 28

Information technology application skills

Answer 28

reflects the extent to which you can effectively use information technology and learn new applications on an ongoing basis

Question 29

Globalization

Answer 29

interconnected nature of business around the world

Question 30

Sustainable development:

Answer 30

focuses on meeting present needs while making sure that future generations can meet their needs

Question 31

Meaningfulness

Answer 31

is the sense of belonging to and serving something that you believe is bigger than yourself

Question 32

what is the contemporary approach of management?

Answer 32

Learning organizations
transferring knowledge
modify behavior

Question 33

Learning organizations

Answer 33

these actively create acquire and transfer knowledge within themselves and can modify behavior to reflect new knowledge

Question 34

how can you develop employees’ high-performance work practices (HPWPs)?

Answer 34

-Ability-enhancing: formal selection tests, structured interviews, hiring standards/selectivity, high pay, and training opportunities
-Motivation-enhancing: provides rewards based on individual and group performance and use of formal performance evaluation systems and merit-based promotion systems
-Opportunity-enhancing: employee involvement via formal participation process, ongoing communication and information-sharing practices, and autonomy in making work-related decisions

Question 35

HPWP is associated with what when it comes to employees?

Answer 35

• low turnover and higher employee commitment

Question 36

what is PRIME’s mission?

Answer 36

-transform business and management education through global research promote SDGs and develop responsible business leaders for the future

Question 37

what is PRIME 6 main princpals?

Answer 37

purpose
value
method
research
partnership
dialogue