connect quizzes for module 1

Question 1

Part of Mirren’s role as operations manager is to make sure the company isn’t wasting energy or creating excessive pollution in its operations.
which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 1

Managing for Sustainable Development

Question 2

Danica interviews many different types of people in her role. With today’s rapidly changing workforce, she knows it’s important to hire the best person for each job opening she is filling.
which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 2

Managing for Inclusion and Diversity

Question 3

As head of the marketing department, Anthony makes an extra effort to be sure the company’s advertising campaigns highlight its most cutting-edge innovations.

which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 3

Managing for Competitive Advantage

Question 4

When Olivia started with the company, everyone worked a standard 8 to 5 workday and everyone knew each other. Today, some workers rarely come to the office to do their work, but Olivia embraces the opportunities these arrangements provide.`

which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 4

Managing for Technological Advance

Question 5

Xamira has been proactive in her role as sales manager by providing her sales force with training opportunities to help them better communicate with sales leads from unfamiliar cultures.

which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 5

Managing for Globalization

Question 6

When it comes to managing his employees, Tyler always goes the extra mile to build teamwork and camaraderie among his employees.

which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 6

Managing for Happiness and Meaningfulness

Question 7

Even though he knows they are good people, Fred has to monitor his sales employees’ activities to make sure they haven’t crossed any lines in trying to win new business.

which one?
-Managing for Sustainable Development
-Managing for Competitive Advantage
-Managing Happiness and Meaningfulness
-Managing Ethical Standards
-Managing for Technological Advance
-Managing for Globalization
-Managing for Inclusion and Diversity

Answer 7

Managing for Ethical Standards

Question 8

At Kaira’s Caribbean Cuisine, Kaira improves focuses on efficiency by
Multiple Choice
closing the restaurant during lunch hours.
training her assistant manager to handle the restaurant’s finances.
only hiring employees who come from the Caribbean.
advertising specials to use up food inventory that is nearing its expiration date.

Answer 8

advertising specials to use up food inventory that is nearing its expiration date.

=Efficiency is the means of attaining the organization’s goals. To be efficient means to use resources like people, money, and raw materials wisely and cost-effectively.

Question 9

Ravi, a supervisor, is known by his managers to be sharp in his decisions and has a good track record of meeting his goals. Ravi is a(n) ________ manager.
Multiple Choice
effective
efficient
visionary
mentoring

Answer 9

-effective
Effectiveness is the organization’s ends, the goals. To be effective means to achieve results, to make the right decisions, and to successfully carry them out so they achieve the organization’s goals.

Question 10

1. Because of her training, Cicely was able to analyze her company’s cost structure and make specific suggestions to bring it in line with their competitors in a very short period of time after she was hired.

technical skills
human skills
conceptual skills

Answer 10

technical

Question 11

Milo does a great job interacting with and gaining the trust of both his sales team and his customers alike.

technical skills
human skills
conceptual skills

Answer 11

Human

Question 12

Laetitia has had great success in advancing her career because she is able to see how things fit together throughout the company.
technical skills
human skills
conceptual skills

Answer 12

c

Question 13

jose was able to perform well in his new job early on because he didn’t need extensive training before he could dig in and get to work. He had mastered the ins and outs of the industry at his last job.
technical skills
human skills
conceptual skills

Answer 13

tec

Question 14

Because he can see the big picture, Hudson is able to link the right people up throughout the company from top to bottom
technical skills
human skills
conceptual skills

Answer 14

conceptual

Question 15

Anouk always seems to be able to rally her team when it gets to be crunch time.
technical skills
human skills
conceptual skills

Answer 15

human

Question 16

which one
-planning
-organizing
-leading
-controlling

Sariyah sets challenging sales targets for her team.

Answer 16

planning

Question 17

which one
-planning
-organizing
-leading
-controlling
indsay determined the best structure and reporting hierarchy for her firm based upon the company’s strategic goals.

Answer 17

Organizing

Question 18

which one
-planning
-organizing
-leading
-controlling

Atticus spends a sizable portion of his day helping to resolve disagreements between employees in his organization.

Answer 18

leading

Question 19

which one
-planning
-organizing
-leading
-controlling

Kellen is analyzing organizational data to determine why the firm is experiencing abnormally high employee turnover.

Answer 19

controlling

Question 20

Qwin’s firm pays above-market wages so that it can attract the best talent to the organization.

ability
opportunity
motivation

Answer 20

ability

Question 21

Britain’s organization gives employees a great deal of autonomy and gives even lower-level workers the chance to participate in the organization’s decision-making process.

ability
opportunity
motivation

Answer 21

opportunity

Question 22

At Sutton’s car dealership, employees receive bonuses based on their quarterly sales performance.

ability
opportunity
motivation

Answer 22

motivation

Question 23

At Greer’s firm, employees at all levels are proactive about sharing information with one another so that everyone in the company has the data they need in order to make optimal decisions.

ability
opportunity
motivation

Answer 23

oppurtunity

Question 24

Ganesa’s company implemented a formal performance evaluation system that allows managers to observe employees’ performance throughout the year and then use the information they gather to score employees and determine promotion decisions.

ability
opportunity
motivation

Answer 24

motivating

Question 25

Rocco’s company uses structured interview questions designed to accurately measure whether candidates possess the specific skills and abilities needed for a position.

ability
opportunity
motivation

Answer 25

ability

Question 26

When managing her oil and lube service, Sabrina engages in the controlling function when she
Multiple Choice
decides to open a second location across town.
partners with a petroleum brand on advertising and other discounts.
helps the service technicians get motivated to provide excellent customer service.
develops a loyalty reward program because the number of repeat customers has been declining.

Answer 26

develops a loyalty reward program because the number of repeat customers has been declining.

Question 27

Myra, a new branch manager, shares her personal story of how she came into the profession, her family life, and the challenges she has faced being biracial. She shares her excitement to learn from everyone and is excited to introduce the new app that will be released to customers in the near future. Myra is demonstrating she is part of a learning organization by

modifying her behavior.
transferring her knowledge.
creating and acquiring knowledge.
being committed to learning.

Answer 27

transferring her knowledge.

Question 28

When Fair Oaks’ management shares its vision with its 300-plus employees and seeks feedback, it is able to influence employees and gain buy-in from them. Which managerial function is the company performing?
Multiple Choice
controlling
organizing
leading
motivating
planning

Answer 28

leading

Question 29

Diara used her knowledge of the levels of management and managers’ decision-making authority to get a great deal on a new vehicle when she recently visited the dealership.

1. You will know from experience how to relate to your supervisors
   2.you will be able to manage yourself and your career
2. You will better interact with coworkers
3. You might make more money during your career
   5.you will have an insider’s understanding of how to deal with organizations from the outside

Answer 29

5

Question 30

1. You will know from experience how to relate to your supervisors
   2.you will be able to manage yourself and your career
2. You will better interact with coworkers
3. You might make more money during your career
   5.you will have an insider’s understanding of how to deal with organizations from the outside

Quentin gets along well with his boss, in part because he remembers what he learned in his management principles course about being mindful of the many demands on a managers’ plate.

Answer 30

1

Question 31

1. You will know from experience how to relate to your supervisors
   2.you will be able to manage yourself and your career
2. You will better interact with coworkers
3. You might make more money during your career
   5.you will have an insider’s understanding of how to deal with organizations from the outside

Bryleigh uses what she learned about cultural diversity to build more authentic and respectful relationships with her teammates.

Answer 31

3

Question 32

1. You will know from experience how to relate to your supervisors
2. you will be able to manage yourself and your career
3. You will better interact with coworkers
4. You might make more money during your career
   5.you will have an insider’s understanding of how to deal with organizations from the outside

Gage used what he learned in the communication chapter of his management principles textbook to greatly improve his listening skills.

Answer 32

2`

Question 33

1. You will know from experience how to relate to your supervisors
   2.you will be able to manage yourself and your career
2. You will better interact with coworkers
3. You might make more money during your career
   5.you will have an insider’s understanding of how to deal with organizations from the outside

Aditi was promoted to a managerial position and now has her own office and access to a company car.

Answer 33

4

Question 34

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability

Question 35

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability
Kalisha is part of the sales force. She is friendly and outgoing, and she consistently is your top sales person.

Answer 35

1

Question 36

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability

Ronald is a customer service representative who interacts with your company’s customers who want to return or repair products. Sometimes customers are angry or upset, so Ronald’s job is to remain calm and welcoming as he works with customers to resolve their concerns.

Answer 36

2

Question 37

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability

Mariana is your company’s head of governmental reporting. It is critical that her reports be submitted on time and accurately, otherwise the company could face stiff penalties.

Answer 37

3

Question 38

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability

Xiuying is the head of security. It is important that she keep her cool during very tense situations, otherwise your employees and your company could face serious consequences

Answer 38

5

Question 39

1Extroversion
2Agreeableness
3 Conscientiousness
4 Openness to experience
5Emotional stability

Rashan is the director of your advertising department. Your company creates all of its own ads for your products. It is up to Rashan to conceive of creative and imaginative ad ideas.

Answer 39

4

Question 40

self-management
social awareness
self-awareness
does not apply

Reflected in self-control, adaptability, and honesty

Answer 40

managment

Question 41

self-management
social awareness
self-awareness
does not apply

Allows you to show others that you care and to understand others’ emotions

Answer 41

social