individual processes Flashcards
what do business leaders want in their people? (qualities)
character
-kindness (giving to others without some sort of personal gain)
-boldness
-dependability
-diligence
-discriminant (understand deeper reasoning why things happen)
-endurance
-enthusiasm
-flexibility
personality
a relatively stable set of characteristics that influence behavior is how people reach and interact with others
big 5 model personalities
- extroversion = our comfort level with new relationships (social assertive)
-agreeableness= good-natured
-conscientious = measure of our reliability
-emotional stability = dealing with stress
-openness to expressing a –p
level of creativity/novelty
what is the locus of control?
-belief that life is controlled by oneself versus outside factors
what are the two types of locus of control?
-external: controlled by outside factors like luck
-internal: people believe they can control what is happening to them
what is a Type A personality?
incessantly struggling to achieve more
-impatient, multi-tasker, lack of leisure time, obsessed with measurements
what did Machiavelli personaility say?
-self-centered and willing to deceive to achieve their goals
-these people believe that it is better to be feared than loved
-the end justifies the means
what is narcissism?
high degree of self-importance and arrogance
what is the dark triad?
machiavellianism
narcisisom
psycopaths
what is the difference between personality and national culture?
-national culture greatly influences the dominant personality of its populace
-culture reflects the nationality personality characteristics
what are the values of world-leading organizations?
-respect
integrity
-communication
-excellence
what are the 3 actions that you can take in an unethical organization?
-prevent it
-quit
-blow the whistle
perception
-(your reality) is our sensory experience of the world
-it allows us to act within our environment
=helps us understand satisfaction and involvement
job satisfaction
a collection of feelings that an individual holds towards their job including fair outcomes and treatments
what causes job satisfaction?
work
pay
advancement opportunities
supportive supervisors and co-workers
your own personality
what kind of effect can high job satisfaction have?
-decreases turnover, absenteeism, deviant behavior
-increases customer satisfaction, productivity, and profits
what effect does taking personality tests for an organization have?
-an expensive way to weed people out
myer-briggs
-most widely used personality test
-which identifies learning, decision-making, management, teambuilding characteristics
cognitive dissonance
-any kind of inconsistency between our attitudes, behaviors, beliefs, values, or emotions
-discomfort feeling when holding two conflicts
-an unethical behavior that makes your question yourself basically
core self-evaluations
-Self-efficacy- the belief that one’s ability to do a task
-Self-esteem - the extent to which people like/dislike themselves
-Locus control
-Emotional intelligence- is the ability to monitor your and others feelings and to use this information to guide your thinking and actions
what effect can low self-efficacy entail?
foster learned helplessness which is the lack of faith in your ability to control your environment
what are the four traits of emotional intelligence?
-Self-awareness= read your own emotions and gauge your moods
-Self-management = control your emotions and act with honesty
-Social awareness
-Relationship management communicates clearly
what are the three components of attitudes?
-Affective - feelings or emotions a person has about a situation
-Cognitive - beliefs and knowledge one has about a situation
-Behavioral- is also known as the intentional component of how one intends or expects to behave towards a situation
ABCDEs of cognitive restructuring
A- name the event/problem
B- list your beliefs about it
C- identify the consequences of your beliefs
D- formulate a counterargument of initial thoughts
E- describe how energized and empowered you feel at the moment
