groups and teams

Question 1

why are teams important?

Answer 1

they are the key to success within an organization

Question 1

synergy

Answer 1

what companies are looking for in an employee (like what they prefer)

Question 2

why are teams preferred over individual work?

Answer 2

gives better results
-more profitable

Question 3

why should teams be used?

Answer 3

-complete more complex/complicated work
-outperform individuals on tasks
-higher loyalty than corporations as a whole
-flexible and responsive
-facilitate employee participation (more involved in the decision-making process)
-produce longterm performance

Question 4

what does an effective team look like?

Answer 4

-active participation
-freedom to express ideas without being shoot down
-conflict and disagreement
-consciousness decision making
-trust and respect

Question 5

effective v efficient

Answer 5

effective is just how well something is done
efficient is how fast something is done

Question 6

what are basic group roles?

Answer 6

engage in a set of expected behavior
expectations based on roles
ex: Stanford prisoner experiment

Question 7

roles

Answer 7

engaging in a set of expectations and those depend on roles
-depends on the title given

Question 8

norms

Answer 8

acceptable standards of behavior within a group that are adopted and shared by the groups members

Question 9

what was the hawthrone study? what concept of groups did they use?

Answer 9

-norms
a study was done with an electric company that examined the relationship between the physical environment and workers’ productivity
=so they started playing with the lights and found that increasing the lights increased productivity but even when they decreased the lights they expected a decrease in productivity but it was the opposite

Question 10

how did the Hawthorne study disprove the researcher’s findings with their hypothesis?

Answer 10

the group stndards established worker output
= The workers started to control the outcome because they were scared of losing their jobs which was why they did better
=pressure on those who did not play along

Question 11

status? What determines it

Answer 11

socially defined position/rank
-power/contribution/cultural factors

Question 12

cohesiveness

Answer 12

-the degree members in a group are attracted, trusted, and motivated

Question 13

what do groups with high cohesiveness show?

Answer 13

lower tension and anxiety
less variation in productivity
better member satisfaction
commitment and communication

Question 14

conformity

Answer 14

members desire to be one of the group and fit in
=extensive strategy to align with others
-conformity decreased in the us
-string in collectivistic cultures

Question 15

asch study? what concept did it use?

Answer 15

conformity
-asked a group of individuals to compare line X to the line and set up where the first ten said line C was the closest in length to line x (it was not)
-the 11th person heard C and said it

Question 16

what effect does size have on groups?

Answer 16

smaller is faster
larger is better ay problem problem-solving
but increasing size hinders individual performance

Question 17

what is an issue that is created as a result of too large groups?

Answer 17

social loafing = tendency to put less effort in the group

Question 18

composition?

Answer 18

-diversity promotes conflict

Question 19

is conflict a good or bad thing? why?

Answer 19

-stimulates creativity which leads to better decisions
-bad when it becomes interpersonal and good when it is task and procedural related