Org Effectiveness & Development

Question 1

The major organizational elements that must be aligned with strategy include:

Answer 1

Structure—the way the organization separates and connects its pieces.

Systems—the policies that guide behavior and work, the processes that define how tasks will be performed, and the technology or tools used to support that work.

Culture—the set of beliefs, attitudes, values, and behaviors shared by members of the organization and passed on to new members.

Values—principles that the organization and its leaders have explicitly selected as a guide for decisions and actions.

Leadership—the model of behavior that leaders set for the rest of the organization.

Question 2

5 ways Remedial Interventions can impact an organization

Answer 2

Increase efficiency.
Reduce employee burnout.
Improve product performance.
Shift from reactive to more proactive strategy.
Address budget deficits.

Question 3

Span of control

Answer 3

refers to the number of individuals who report to a supervisor.

Question 4

Line units v staff units

Answer 4

Line units- groups that conduct the major business of the org (ie. production, marketing, engineering)

Staff units- units that support the business (ie. HR, accounting)

Question 5

Steps in Talent Development Interventions

Answer 5

1. Identify talent needs of the org
2. Develop existing staff
3. Build talent pool

Question 6

Targets for team interventions

Answer 6

New groups that must develop a team identity.

Dysfunctional groups that must identify and resolve conflicts that are hurting productivity.

Existing groups that must redefine processes and relationships to be more productive or to align with the needs of a new strategic direction.

Virtual teams that must learn to trust each other and communicate and collaborate over distances and sometimes across different languages and cultures.