Leadership Navigation Flashcards

1
Q

Coercive Leadership

A

The leader imposes a vision or solution on the team and demands that the team follow this directive.

  • Effective during crises when immediate and clear action is required.
  • Ineffective at other times when it can damage employees’ sense of ownership in their work and motivation.
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2
Q

Authoritative leadership

A

The leader proposes a bold vision or solution and invites the team to join this challenge.

  • Effective at times when there is no clear path forward and when the proposal is compelling and captures the team’s imagination. Team members have a clear goal and understand their roles in the effort. They are encouraged to contribute their own ideas and take risks.
  • Ineffective when the leader lacks real expertise.
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3
Q

Affiliative Leadership

A

The leader creates strong relationships with and inside the team, encouraging feedback. The team members are motivated by loyalty.

  • Effective at all times but especially when a leader has inherited a dysfunctional and dispirited team that needs to be transformed. Leader must have strong relationship-building and management skills.
  • Ineffective when used alone. For example, opportunities to correct or improve performance may not be taken because the affiliative leader fears damaging a relationship.
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4
Q

Democratic Leadership

A

The leader invites followers to collaborate and commits to acting by consensus.

  • Effective when the leader does not have a clear vision or anticipates strong resistance to a change. Team members must be competent; leaders must have strong communication skills.
  • Ineffective when time is short, since building consensus takes time and multiple meetings.
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5
Q

Pacesetting Leadership

A

The leader sets a model for high performance standards and challenges followers to meet these expectations.

  • Effective when teams are composed of highly competent and internally motivated employees.
  • Ineffective when expectations and the pace of work become excessive and employees become tired and discouraged. In the leader’s attempt to set high goals, he or she may focus exclusively on the task and not give enough time to activities that motivate team members, such as feedback, relationship building, and rewards.
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6
Q

Coaching Leadership

A

The leader focuses on developing team members’ skills, believing that success comes from aligning the organization’s goals with employees’ personal and professional goals.

  • Effective when leaders are highly skilled in strategic management, communication, and motivation and when they can manage their time to include coaching as a primary activity. Team members must also be receptive to coaching.
  • Ineffective when employees resist changing their performance.
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7
Q

Trait Theory

A

Leaders possess certain innate characteristics that followers do not possess (and probably cannot acquire), such as physical characteristics (for example, strength, stamina) and personality traits (for example, decisiveness, integrity). Sometimes referred to as the “Great Man” theory.

It equates these characteristics and leadership but without evidence.

It may discourage leader development by implying that the ability to lead cannot be acquired with study and practice.

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8
Q

Behavioural Theories

A

Leaders influence group members through certain behaviors.

Leadership involves managing:
Tasks (work that must be done to attain goals).
Employees (relationships based on social and emotional needs).

Five types of managers, only one of which (team leader) is considered a leader:
Country Club Managers, (low task, high relationship)
Impoverished Managers (low task, low relationship)
Authoritarian Managers (high task, low relationship)
Middle of the road Managers, (midpoint on both task & relationship)
Team Leaders (high task, high relationship)

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9
Q

Situational Theories

A

Building on behavioral theories, situational theories propose that leaders can flex their behaviors to meet the needs of unique situations, employing both task or directive behaviors and relationship or supportive behaviors with employees.

Hersey-Blanchard Situational Leadership- Telling, Selling, Participating, Delegating
Fiedlers Contingency Theory- Leaders change the situation to make it more “favorable,” more likely to produce good outcomes.
Path-Goal Theory- This theory emphasizes the leader’s role in coaching and developing followers’ competencies. (Directive, Supportive, Achievement, Participative)

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10
Q

Emergent Theory

A

Leaders are not appointed but emerge from the group, which chooses the leader based on interactions.

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11
Q

Transactional Leadership

A

This theory emphasizes a leader’s preference for order and structure. It focuses on control and short-term planning.
Employees and subordinates are expected to follow orders from above.

Employees and subordinates are motivated by rewards and consequences.

Employees and subordinates are closely monitored to ensure that work is done properly and on time.

Creativity and inventiveness are not typically encouraged or nurtured.

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12
Q

Transformational Leadership

A

This theory emphasizes a leader’s ability to inspire employees to embrace change. Transformational leaders are able to encourage and motivate their employees to innovate in their work, to seek out changes that can add value and growth to the organization.

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13
Q

Leader-Member Exchange Theory

A

This theory focuses on a two-way relationship between leaders and chosen employees. The leader mentors a selected team member (or members) and gives them access to more information and resources in order to strengthen levels of trust and support. This mentorship is intended to maintain the leader’s position through the development of different two-way relationships.

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14
Q

Servant Leadership

A

The leaders’ goal is to serve the needs of their employees. This theory emphasizes the sharing of power. Leaders should work to help their employees develop and perform to the highest possible level, and this will generate benefits within and without the organization. It is a way of inverting the organizational/leadership norm of bottom-up service.

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15
Q

Formal Organizational Structures

A
  • Traditional reporting lines
  • Decision making process
  • Funding process
  • Strategy, mission, values
  • Events
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16
Q

Informal Organizational Structure

A

Politics

17
Q

Legitimate Power

A

Can save time in decision making and focus team on the organization’s goals.

May be insufficient if leader is not also competent and effective at leading.

18
Q

Reward

A

Can appeal to team members’ individual motivators.

Is useful only when leader has access to and can extend to team members meaningful rewards.

19
Q

Expert

A

Can improve a team’s efforts by offering advice and guidance. Can win respect for the team and its work throughout the organization.

Can create dependency and weaken team members’ initiative or discourage their own contributions. Effect will weaken if the individual is a weak team leader.

20
Q

Referent

A

Appeals to social needs of individuals, the desire for affiliation.

Will weaken if leader is not competent, effective, and fair.

21
Q

Coercive

A

Likely to get immediate results.

Damages team members’ motivation and self-direction over time.

22
Q

Methods of Persuasion

A

The most useful tactic is reasoning, explaining the advantages of one’s view logically, clearly, and with examples. This is most effective when it is combined with knowledge of the other person’s needs and the potential for aligning interests for mutual benefit.

When evidence is unavailable, one can appeal to mutually held visions or values—for example, to a commitment to employees’ welfare and improvement.

HR professionals can also trade for what they want, using their expertise or resources to fulfill another’s needs.

23
Q

Motivation Theories: Theory X/Theory Y

A

Motivation is seen as absolutely irrelevant (Theory X) or absolutely critical (Theory Y) in the workplace.

Theory Y is considered more appropriate in today’s knowledge-driven workplaces.

24
Q

Motivation Theories: Needs Theory

A

Individuals are motivated by a desire to satisfy certain needs. Understanding these needs allows leaders to offer the right incentives and create the most motivational external environments.

Maslow-Physiological (basic needs related to survival), Safety and security, Belonging and love (the need to belong, to be accepted), Esteem (both self-esteem and admiration of others), Self-actualization (the need to fill one’s potential)

Herzberg-Behavior is driven by intrinsic factors (innate desires) and extrinsic factors (workplace hygiene. Pay, security, conditions).

McClelland- Individuals are motivated by three basic desires: Achievement (accomplishment), Affiliation (feeling part of a group), Power (influence or control over others)

25
Q

Motivation Theories: Expectancy Theory

A

Effort increases in relation to one’s confidence that the behavior will result in a positive outcome and reward.
Level of effort depends on:

Expectancy. (With reasonable effort, the employee can succeed.)
Instrumentality. (Success will result in a reward.)
Valence. (The reward is meaningful to the employee.)

All three factors must be addressed to create motivated employees.

26
Q

Motivation Theories: Attribution Theory

A

The way a person interprets the causes for past success or failure is related to the present level of motivation.

Heider, Weiner
Success or failure can be attributed to internal factors or external factors
A track record of success can create empowered and resilient employees, while a track record of failure can create “learned helplessness” and even aggression or hostility in the workplace.
Leaders create opportunities for success for less-experienced employees, perhaps by providing more resources, coaching, and guidance.

27
Q

Motivation Theories: Goal- Setting Theory

A

Motivation can be increased by providing employees with goals against which they can assess their achievement.

Optimally, employees should be involved in designing goals and supported in achieving their goals.

27
Q

Motivation Theories: Equity Theory

A

Motivation is based on an employee’s sense of fairness. An individual compares their perceived value with that of others in similar roles and makes a calculation based on their inputs and outputs:

Inputs—skills, training, effort, education, experience

Outputs—salary, bonuses, raises, promotions