OPM Sec 200 Flashcards
Non-shift position within the Fire Life Safety Bureau of the Administrative Division
Fire life Safety captain
Candidates serving in this position have met all criteria of Fire Captain and reports directly to the Fire Marshal
Fire Life Safety Captain
What position oversees Fire Life Safety Inspectors
Fire Life Safety Captain
True of false: the Fire Life Safety Captain may serve as the Plan Review captain or act as the Fire Marshal.
True
True of False: The Fire Life Safety Captain may, from time to time, conduct Fire Safety Inspections
True
What position that directs and supervises scheduling of annual fire inspections and re-inspections, and various specific tests.
Fire Life Safety Captain
what position make recommendations to eliminate fire hazards?
Fire Life Safety Captain
T or F: The Fire Life Safety Captain does not provide technical assistance to fire company officers.
False
T or F: The Fire Life Safety Captain records and reports and code or ordinance violations and ensures that all corrections are made before construction is preformed.
True
The position that administers direction, guidance and assistance to the fire inspectors when necessary
Fire Life Safety Captain
The position that preforms annual evaluations on Fire Inspectors
Fire Life Safety Captain
What is the purpose of Employee Performance Evaluation Progame
to provide a valid basis for personnel decisions for compensation, promotion, training, retention, and performance related Disciplinary action
Any question about the Employee Performance Evaluation Program should be forwarded to what position
Administrative Officer
How often and when should an evaluation of each firefighter I, II, and Fire Lieutenant be completed
Prior the their anniversary date. Rating forms will be sent to the appropriate officer approximately two weeks prior to the expected date of completion.
T or F: The officer rating a subordinate should be as objective as possible.
True
What is the “Halo effect”
being blinded to good and positive accomplishments because of extreme negativity toward the person; only seeing the faults and mistakes in that person
What is recency
giving too much weight to recent events
What is initial impression
Distorting subsequent information based only on initial impression.
What is leniency
Grading everyone higher then deserved.
What is contrasting
Evaluating an employee relative to the last person graded.
What is central tendency
Placing everyone in the middle of the scale
What is attribution
Taking credit Vs blaming. Providing an evaluation based on previous encounters with the person.
What is the lowest rating that an employee can receive?
Unsatisfactory
What rating/ratings will be periodically re-evaluated?
Needs improvement and Unsatisfactory
For the person that received an “unsatisfactory” or a “needs improvement” rating and who subsequently raised their rating to a satisfactory, they will receive their merit raise. Will this raise be retroactively paid?
No
What is the rating that is just below satisfactory or acceptable performance
Needs improvement
What rating relates that the employee is performing near competence but leaves something to be desired and the need for further developmental effort is recognized?
Needs improvement
What two ratings withhold a merit raise?
Needs improvement and unsatisfactory.
What rating should an employee receive if they have demonstrated consistent competent work?
Satisfactory
What rating is attainable by the majority of fully qualified employees?
Satisfactory
T or F: the rating of above average relates that the employees work performance is well beyond the normal expected performance of a satisfactory employee
True
This rating is exceedingly rare.
Excellent
An employee that distinguishes themselves and consistently performs in the highest manor and always gets the best results should receive the rating of___.
Excellent
Which position is a shift level position primarily concerned with emergency and non-emergency activities of fire suppression, emergency management and EMS components of the Fire-Rescue Department?
Firefighter/EMT
The firefighter/EMT should perform general firefighting duties or emergency management function at a:
Fire
Fire related incident
Medical emergency
Special operation
The Firefighter/EMT should perform at what level?
All-hazards
What emergencies or disasters are part of the all hazards?
Natural
All hazards
Technological
Human including fire
Floods
Weather events
Terrorist attacks
Other danger
What level of administrative function should the firefighter/EMT be capable of performing?
Basic unit-level
Who should participate and assist in the coordination of community service activities and special assignments?
Firefighter/EMT
Firefighter/Paramedic
Community Paramedic
Who assists with performing the scheduled mechanical check-outs of the unit?
Firefighter/EMT
Who is notified of any mechanical or operational defects found during vehicle or equipment check out?
Document and notify the appropriate authorities
Who is responsible for filling out any accident reports or other forms of documentation?
Firefighter/EMT
Who is notified of any problems or missing equipment and/or equipment/tools from any vehicle?
Driver/Operator or Company Officer
Who should have the ability to drive a vehicle on emergency and non-emergency responses?
Firefighter/EMT
Battalion Chief
Who should have the ability to properly utilize the Department mapbook?
Firefighter/EMT
Who should have a working knowledge of the City’s fire hydrant and water distribution systems?
Firefighter/EMT
Fire Captain
Which ICS components should the Firefighter/EMT have a working knowledge of?
100, 200, 700, and 800
Which position is a shift level position with a high degree of physical and mental fitness, primarily concerned with emergency and non-emergency activities of fire suppression, emergency management, and EMS components of the Fire Rescue Department?
Firefighter/Paramedic
Who oversees the scheduled mechanical check-out of an assigned vehicle?
Firefighter/paramedic
What does the mechanical check-out consist of?
Fluid levels
Emergency signal equipment
Safety equipment
Brakes
Other equipment that allows for safe mechanical operation
The Firefighter/Paramedic shall ensure the completion of all of the following documentations:
Fire
BLS
ALS
Who is responsible to direct and oversee the appropriate patient care administered by an EMT?
Firefighter/paramedic
Documentation shall be done in a _____, _____, _____, _____, and _____ manner.
Concise, complete, legible, timely, and accurate
Who directs the Quality Assurance activities?
EMS Division
Who is responsible for the safe and efficient operation of the rescue unit and all equipment assigned?
Firefighter/paramedic
What is the minimum qualification of the Firefighter/Paramedic?
Minimum qualification of firefighter plus
State of FL Paramedic
AHA ACLS
Firefighters hired after _____ must maintain their paramedic certification.
October 1, 1997
What are the subdivisions of the Paramedic classification?
Paramedic
Paramedic I
What is the movement through the paramedic categories dependent upon?
Field evaluations
What does the movement through the paramedic categories result in?
Additional incentive pay
The placement of a Paramedic or Paramedic I is in coordination between:
The Battalion Chief or designee and Rescue Lieutenant
Which position is a skilled technical and clerical position concerned with inspection, prevention, and investigation components of the Fire Rescue Department?
Fire Inspector
The Fire Inspectors work is reviewed by a supervisor through _____.
Observation and analysis
The Fire Inspector must perform the duties of _____, if qualified.
Firefighters
What does the Fire Inspector inspect?
New and existing buildings
Fire hydrant locations
Fire protection and suppression systems
The Fire Inspector assists the department to provide and present fire prevention programs to:
Schools
Industries
Business
General public
The Fire Inspector should have an effective working relationship with:
Departmental and City Officials 200.03
Municipal and County Employees
General Public
What are the minimum qualifications for a Fire Inspector?
State of FL FF cert
State of FL EMT cert
State of FL Fire Inspector cert
Broward County Fire Inspector cert
Diploma or equivalency
AHA CPR or American Red cross equivalent
Class D license and EVOC
What code describes the Broward County Fire Inspector Certification?
Broward County Local Amendments to the Florida Fire Prevention Code
Which position is a tested shift level position primarily concerned with emergency and non-emergency activities as they relate to the Fire Rescue Department’s motorized pumping and ladder apparatus?
Driver/Operator
The Driver/Operator should determine the appropriate water pressures according to:
Type of hose layout and other conditions
Who is responsible for equipment assigned to his vehicle at an emergency scene or training exercise?
Driver/Operator
What should be avoided while the apparatus is in operation?
Any visiting or idle conversation
When should the pump be reversed flushed and thoroughly cleaned?
After any fouled or salty water has been in the pump
When should the pump strainers be examined and cleaned?
After each pumping operation
If a conflict arises between the driver and office about an order, the driver should:
Advise the officer of the conflict, and then abide by the decision of the officer
Who should have a working knowledge of hydrant locations, water main size and locations, and location of Siamese?
Driver/Operator
The Driver/Operator shall have the ability to maintain and operate firefighting apparatus _____, _____, _____ under both emergency and non-emergency conditions.
Efficiently
Effectively
Safely
Which position is a tested shift level position primarily concerned with the emergency and non-emergency activities of fire suppression, emergency management, and EMS components of the Fire Rescue Department with special emphasis in the EMS Division?
Rescue Lieutenant
Who oversees appropriate patient care administered by all personnel?
Rescue Lieutenant
Where is the quality assurance evaluations forwarded to?
EMS Captain
The Rescue Lieutenant shall assist the _____ in reviewing all _____, _____, _____.
EMS Division and/or Medical Director
Reviewing all training material, EMS policies, and medical protocols
Who is notified of any EMS equipment failure?
EMS Captain
The documentation for damaged or missing equipment shall be forwarded to:
EMS Division
Who conducts a single unit post-incident analysis with crew members?
Rescue Lieutenant
If an EMT or Paramedic fails to cooperate during the evaluation process, who is notified?
EMS Captain, verbally or in writing
Who is notified of any potential problems within the EMS Division?
Battalion Chief and EMS Captain
The Rescue Lieutenant shall assist in teaching
Procedures
Proper use of equipment
Protocols and policies
BLS and ALS skills
Who conducts an initial accident review or investigation?
Rescue Lieutenant
The Rescue Lieutenant should analyze the members’ accident, injury, or health exposure and provide a report that includes _____ to a supervisor.
Health and safety recommendations
Which position is a non-shift level position primarily concerned with program development and delivery of social service resources, emergency and non-emergency activities of emergency management and EMS components of the Fire Rescue Department with special emphasis in community outreach?
Community Paramedic (Resource Access Officer)
Who is a highly accountable position with an emphasis on social services and community outreach?
Resource Access Officer
The RAP officer is responsible for ___ and ___ residents of the community who may be in need of services or education.
Acquiring and contacting
The RAP officer should coordinate all of the following agencies:
Fire Rescue
Police
Adult Protective Services
Hospitals
Social Services
The Resource Access Officer is appointed by whom?
Fire Chief
Who does the Resource Access Officer report to?
Non-Shift EMS Captain
The Resource Access Officer shall educate residents on:
Aging and Disability Resource Center
Other social services
Who does the Resource Access Officer report cases of neglect or abuse to?
Adult/Child protective services
The Resource Access Officer should coordinate mental health interventions with whom?
Crisis Intervention Unit
Who is the liaison between the field and hospital staff?
Resource Access Officer
What is the number for the touchline?
211
Which position is a tested and highly accountable suppression position with the Fire Rescue Department responsible for maintaining a supervisory role and appropriate technical direction in the areas of Fire Suppression, Rescue/Medical Operations, Fire Prevention, Personnel Management, and Emergency Management as well as coordinating the administrative and equipment/supply needs appropriate to the position?
Fire Captain
The Fire Captain will need to perform all the duties of a _____ if promoted prior to February 22, 2005.
Firefighter/paramedic
The Fire Captain will need to perform all the duties of a _____ if promoted after February 22, 2005.
Rescue Lieutenant
Who oversees the complete and accurate checkout of all vehicles in service or in reserve within the assigned station?
Fire Captain
Who is responsible for overseeing the daily exchange of information relating to the off-going or on-coming shifts?
Fire Captain
Who insures that all personnel utilize body substance isolation when handling medical emergencies?
Fire Captain
A Fire Captain assists in a fire investigation to determine:
Origin and preliminary cause
Who should have the ability to drive and operate all department vehicles in emergency and non-emergency situations?
Fire Captain
Which ICS courses should be completed by the Fire Captain?
100, 200, 300, 400, 700, and 800
Who should conduct a post-incident analysis of a single station multi-unit response?
Fire Captain
What are the possible assignments a Fire Captain could be assigned to?
Training Captain
Fire Life Safety Captain
Logistics Captain
When will a Fire Captain be assigned to a position of a different nature? (i.e. training, FLS, Logistics)
From time to time
Which position is a non-bid shift level assignment and the candidate has met the requirements of Fire Captain?
EMS Captain – Shift Supervisor
Who does the EMS Captain – Shift Supervisor report to for operational issues?
Shift Battalion Chief
Who does the EMS Captain – Shift Supervisor report to for administrative duties?
Battalion Chief of Support Services Division
What work is included in the responsibility for the EMS Captain – Shift Supervisor?
EMS delivery
Responding to calls to provide assistance
Establish command at a major incident
Who coordinates the recovery of EMS equipment left at area hospitals?
EMS Captain – Shift Supervisor
Who participates in and assists in the coordination of on-shift community service activities and special assignments as directed by the Fire Chief?
EMS Captain – Shift Supervisor
The EMS Captain acts as the first line liaison for the EMS Division when problems arise between:
Department personnel and personnel of a medical facility
Who is responsible for the overall security of the HIPPA files/records?
EMS Captain – Shift Supervisor
Where does the EMS Captain retrieve the EMS run reports from?
HIPPA archives
Which position is a non-shift position within the Fire Life Safety Bureau of the Administrative Division?
Fire Life Safety Captain
Who does the Fire Life Safety Captain report directly to?
Fire Marshal
What is included in the work of a Fire Life Safety Captain?
Supervising Fire Life Safety Inspectors
What other role can the Fire Life Safety Captain perform?
Serve as the Plan Review Captain
Act as the Fire Marshal
How often does the Fire Life Safety Captain perform inspections?
From time to time
What does the Fire Life Safety Captain direct and supervise?
Daily scheduling of annual fire inspections and re-inspections 200.06
Schedule various specific tests
What type of assistance does the Fire Life Safety Captain provide to fire company officers?
Technical assistance
Who insures notices of correction?
Fire Life Safety Captain
What does the Fire Life Safety Captain administer to the Fire Inspector when necessary?
Direction
Guidance
Assistance
Who performs the annual evaluation of Fire Inspectors?
Fire Life Safety Captain
Who issues notices of correction?
Plan Review Captain
Which position is a highly technical, non-shift position within the Fire Life Safety Bureau of the Administrative Division?
Plan Review Captain
Who does the Plan Review Captain report directly to?
Fire Marshal
What requirements does the Plan Review Captain have?
Chapter F-103.4 of the Broward County Local Amendments to the Florida Fire Prevention Code
What is Chapter F-103.4?
Appointment and Duties of a Fire Plan Examiner
What other role can the Plan Review Captain perform?
Serve as the Fire Life Safety Captain
Act as the Fire Marshal
When does the Plan Review Captain perform Fire Safety inspections?
From time to time
What work is including for the Plan Review Captain?
Review plans, blueprints, and detailed shop drawings
Facilitating the City’s building department with the reviews
Meet with contractors
What type of construction does the Plan Review Captain review?
Residential and commercial
The Plan Review Captain reviews plans prior to issuing permits for:
Residential, commercial, and industrial
The Plan Review Captain should promote positive relations between:
Contractors
Builders
Residents
City officials
Which position is a non-shift, bid position within the Support Services Division and reports directly to the Battalion Chief of the Support Services Division?
Logistics Captain
What is the Logistics Captain responsible for overseeing?
Acquisition, maintenance, and repair of:
Vehicles
Equipment
Buildings
Supplies
Services
The Logistics Captain is responsible and accountable for knowing and working in accordance with the department’s _____ policy.
Health and Safety
Who does the Logistics Captain coordinate station repairs with?
Central Services
Subcontractors
Who should the Logistics Captain provide effective communications with to ensure that all work is performed accurately and effectively?
City’s Fleet Department
Facilities Department
Contractors
Supplies
What programs does the Logistics Captain have to actively participate in and lead?
Service & Maintenance
Clothing
The Logistics Captain should ensure that department vehicles and equipment are in what type of state?
State of operational readiness
The Logistics Captain should coordinate vehicle status with _____.
Shift Battalion Chief
What does the Logistics Captain maintain a vehicle status log for?
The morning report
Which position is a shift level position assigned to the Special Operations Station?
Special Operations Captain
Who does the Special Operations Captain report directly to?
Shift Battalion Chief
What does the work of the Special Operations Captain consist of?
Maintain a working knowledge of all vehicles and equipment assigned to Special Operations Team
The Special Operations Team must maintain compliance with _____.
OSHA
NFPA
FEMA
Other applicable standards
Which position is a non-shift, bid position within the Support Services Division and reports directly to the Division Chief of Special Operations?
Training Captain
What is the primary responsibility of the Training Captain?
Ensure personnel are proficiently trained
Meet state and national standards
Insure certifications are kept current
Who participates in the pre-fire plan process?
Training Captain
Who does the Training Captain provide an orientation class for?
Firefighter recruits
Driver operator
Rescue lieutenant
Captains
Who is responsible for coordinating training at off site locations?
Training Captain
The Training Captain develops and delivers training in accordance with who?
NFPA
State of FL guidelines
Which position is a highly responsible staff position, appointed by the Fire Chief, who coordinates and oversees the Fire Life Safety Bureau within the Administrative Division of the Department?
Fire Marshal
The Fire Marshal is responsible for performing various administrative and technical assignments of considerable difficulty relating to:
Fire Prevention
Safety
Fire Code Compliance
The Fire Marshal assists in the development of programs for all levels of the organization in what areas?
Fire Prevention
Life Safety
What agencies does the Fire Marshal have to manage and maintain documentation?
Local, State, and Federal
Who assists with the development of emergency preparedness and disaster planning?
Fire Marshal
Battalion Chief
The Fire Marshal shall work as the department’s liaison with _ _ _ _ _ with regard to the implementation of the Fire Life Safety code.
Groups
Organizations
Contractors
Officials
What are the requirements to be eligible for appointment as the Fire Marshal?
Certified by the Board of Rules and Appeals and one or more of the following:
FL registered Engineer and/or Degree in Fire Science and/or a Degree in Fire Prevention and certified as a County Fire Inspector for 3 years
County certified Fire Plan Examiner with at least 5 years of experience
10 years experience as a Fire Inspector, 5 of which shall have been within the jurisdiction of this code and Broward County and State certified Fire Inspector
Have been fulfilling the duties of a Fire Marshal/Fire Code Official with 5 years continuous service
Who does the Fire Marshal provide assistance to, to ensure the professional operation of the Fire Life Safety Division?
Administrative Division Chief
Who functions as the Fire Code Official for the City?
Fire Marshal
What are the functions of the Fire Code Official?
Fire code interpretation
Fire code management
Plan review management
Code research
Enforcement
Why would the Fire Marshal have to communicate with the Fire Life Safety Captain?
Resolution to complete
annual inspections
Eliminate fire hazards
Ensure code compliance from inspection reports
Why would the Fire Marshal have to communicate with the Plan Review Captain?
Completion of daily plan review
What does the Fire Marshal administer to the Fire Plan Review Captain when necessary?
Direction 200.07
Guidance
Assistance
Who does the Fire Marshal confer with to resolve outstanding issues?
City Departments
Attorneys
Architects
Engineers
Contractors
Unsafe Structure Board
Code Enforcement Board
Fire Code Officials
What meetings does the Fire Marshal attend?
Staff meetings
Fire Inspector Association meetings
Fire Marshal meetings
When does the Fire Marshal respond to an incident?
Suspicious fires
Fires involving injury or when loss of life occurs
Fires of large property loss
Deemed necessary in support of IC
Which position is a shift level assignment that consists of supervisory duties?
Battalion Chief
Who does the Battalion Chief report directly to for all operational issues?
Operations Deputy Chief
What does the Battalion Chief confer with department members for?
Review on-going activities and planning
Who assists in the development of performance standards?
Fire Marshal
Battalion Chief
What type of conferences should the Battalion Chief have with station officers to evaluate performance?
Pre-fire and post-fire
Who causes citizen complaints to be investigated?
Battalion Chief
Why does the Battalion Chief make inspections of fire apparatus and fire stations in assigned districts?
To ensure operational readiness, cleanliness, and safety
The Battalion Chief shall inspect fire scenes to determine the origin and cause under the direction of:
Fire Chief and/or Fire Marshal/Inspectors
The Battalion Chief shall conduct investigations into which incidents?
Accidents
Equipment losses
Disciplinary matters
What type of written and oral communication skills must the Battalion Chief have?
Exemplary
Who has the ability to drive a vehicle on emergency and non-emergency responses?
Battalion Chief
Which position is a non-shift position within the Support Service Division, have a high level of administrative duties, while reporting directly to the Deputy Chief of Administration?
Support Battalion Chief
Who is responsible for the oversight of all logistical issues within the department?
Support Battalion Chief
The Support Battalion Chief is responsible for and oversees the acquisition and maintenance of:
Facilities
Fleet
Uniforms
Radios
Breathing apparatus
Expendable and non-expendable supplies
Which position is a non-shift position within the Support Services Division which reports directly to the Deputy Chief of Administration?
Battalion Chief - EMS (non-shift)
The Battalion Chief - EMS (non-shift) is responsible for maintaining accurate licensing and certification records for:
All personnel
Fleet vehicles
Who is responsible for new and recurring medical training for all Fire Rescue personnel?
Battalion Chief - EMS (non-shift)
The Battalion Chief - EMS (non-shift) maintains CPR records for:
Personnel
Public
Who is the EMS liaison for vendors offering EMS products or services?
Battalion Chief -EMS (non-shift)
Who is the contact person for Social Service issues?
Battalion Chief - EMS (non-shift
Who is responsible for maintaining infectious disease records?
Battalion Chief - EMS (non-shift)
Which position is a highly responsible staff position that coordinates the emergency and non-emergency activities of the Department as assigned?
Fire Division Chief
The Fire Division Chief is responsible for performing _____.
Various administrative assignments relating to:
Planning
Organizing
Supervising
Participation
What are the areas that the Fire Division Chief could participate in?
Operations
Administration
Support Services
What is an important aspect of working as a Fire Division Chief?
Ensuring personnel activities are in conformance of City and Department rules
What is required in establishing programs and procedures for the area of assignment?
Considerable initiative and independent judgment
Who is the Fire Division Chief under the direction of?
Deputy Chief of Operations
How is the work of the Fire Division Chief reviewed?
Through conferences, staff meetings, and reports submitted
Who approves requests for leave?
Fire Division Chief
Who administers discipline?
Fire Division Chief
What type of incident does the Fire Division Chief respond to?
All extra alarm fires
Air crashes
High-rise fires
Major disaster
Who oversees and coordinates the day-to-day administrative staff activities
Fire Division Chief
Who does the Fire Division Chief meet with regularly?
Operating field commanders
The Fire Division Chief should establish and maintain effective working relationships with _____.
City employees
Representatives of private organizations
General public
What type of experience and training is desirable for the Fire Division Chief?
Bachelor Degree in Fire Science, Pubic or Business Administration
Supplemental training through the NFA
Experience as a Fire Captain or Battalion Chief
What are the areas of emergency management?
Preparedness
Response
Recovery
Mitigation
Which position is a non-shift position within the Emergency Management Department?
Division Chief of Emergency Management
The Division Chief of Emergency Management reports directly to whom?
Fire Chief
An employee assigned as the Division Chief of Emergency Management is responsible for emergency management _____.
Planning
Training
Operations
Budgeting and Grants
The Division Chief of Emergency Management should develop and implement what type of training programs?
Comprehensive emergency management
What does the Division Chief of Emergency Management implement?
Standardized Emergency Management System
National Incident Management System
The Division Chief of Emergency Management is responsible to maintain and update the _____.
Emergency Operations Plan
Hazard Mitigation Plan
Applicable SOPs
The Division Chief of Emergency Management may present reports and presentations to:
Community Groups
Media
The Division Chief of Emergency Management coordinates the readiness of:
The EOC
Mobile Command Unit
Who is responsible for providing mass prophylaxis when needed?
Division Chief of Emergency Management
What are the minimum qualifications for an entry level firefighter/paramedic?
18 y/o
Non-user of tobacco for one year prior to application
State of FL Firefighter
Diploma or equivalency
Fire Minimum Standards
AHA CPR or Red Cross
Class D license
EVOC
State of FL Paramedic after Oct. 1, 1997
What are the testing eligibility criteria for driver/operator?
3 years of service, reduced by 1 year with AS or BS
Paramedic for personnel promoted after Oct. 1, 1997
Class E with EVOC
Fire Apparatus and Procedures course
Aerial Operations and Procedures course
Paramedic I rating
All the eligibility criteria for the driver/operator test must be met by when?
Application closing date
What is the reference material for the driver/operator test?
Selected OPMs 201.02
IFSTA pumping
IFSTA Aerial
Selected Chapters of NFPA 1002
SFRD Apparatus Guide Books
Chapter 316.072 and 316.126
What are the eligibility criteria for Rescue Lieutenant?
3 years of service, reduced by 1 year with AS or BS 201.03
State of FL paramedic
Class E with EVOC
Paramedic I rating
Fire Officer I
All the eligibility criteria for the Rescue Lieutenant test must be met by when?
Application closing date
What is the reference material for the rescue lieutenant test?
OPMs
EMS Protocols
Collective Bargaining
Map book
DOT ERG
What are the eligibility criteria for Fire Captain?
6 years of service, reduced by 1 with AS or BS
One of the following:
Driver appointed before Feb 22, 2005
Rescue Lieutenant for 2 years in permanent status
Fire Inspector for 2 years
State of FL paramedic
Class E with EVOC
Fire Officer II
Board of Rules and Appeals as State of Florida Fire Safety Inspector
What is the reference material for the Fire Captain test?
OPMs
EMS Protocol
Collective Bargaining
Fire Chief’s Association Incident Command Procedures
DOT ERG
What are the testing eligibility criteria for Battalion Chief?
Fire Officer III
AS Degree or higher
Florida Paramedic
Class E with EVOC
Captain in permanent status
When does the testing eligibility criteria for Battalion Chief have to be met?
Met by application closing date
What are the promotional eligibility criteria for Battalion Chief?
9 years of service
3 years as Captain
When does the promotional testing criteria for Battalion Chief have to be met?
By promotion date
What are the eligibility criteria to become a Special Operations Team member?
1 year of continuous service and completion of probationary period
160 Hazmat
Hazmat Technician
Completion of all FLUSAR courses
Completion of the FASAR Evaluation form
Completion of the “Hazardous Materials Technician Competency Assessment Check-off”
Approval by the Fire Chief
What curriculum does the 160 hour Hazmat course come from?
State of FL Bureau of Fire Standards and Training approved
International Association of Firefighters curriculum
Who administers the FASAR Evaluation form?
Special Operations Team Officers
Who provides the Hazardous Materials Technician Competency Assessment Check-off?
State Emergency Response Commission (SERC)
Members assigned to the Special Operations Team, upon being promoted will only continue to be assigned to the Special Operations Team so long as _____.
A vacancy exists
If a special operations team member is removed from the team after being promoted, they will be placed on what type of status?
Inactive, status revoked
How often does the “Hazardous Materials Technician Competency Assessment Check-off” checklist and the FASAR Evaluation Form need to be completed?
Once every 2 years
What is the maximum number of staff and non-shift personnel on the Special Operations Team?
Determined by the Fire Chief
What is the maximum number of Battalion Chiefs are on the Special Operations Team?
4
What is the maximum number of Captains on the Special Operations Team?
15
5 per shift
What is the maximum number of Lieutenants on the Special Operations Team?
9
3 per shift
What is the maximum number of Drivers on the Special Operations Team?
12
4 per shift
What is the maximum number of Firefighters on the Special Operations Team?
9
3 per shift
The criteria are mandatory for all personnel seeking special operations team assignment after _____.
January 31, 2012
How many sections are in the Employee Performance Evaluation Program?
6
The Employee performance evaluation system provides a valid basis for:
Personnel decisions such as:
Compensation
Promotion
Training
Retention
Performance related disciplinary action
What is enhanced by an effective performance evaluation system?
Increasing employee productivity
Improving organizational effectiveness
Achieving better human resource utilization
If a supervisor has any questions regarding the employee performance evaluation program, he should be directed towards whom?
Administrative Officer
It is important that supervisors do the very best job when evaluating employees. In doing so, management will have the ability to identify:
Superior performance
Productivity
Training requirements
What is the employee’s benefit from having an employee performance evaluation?
Feedback on performance
Understanding of performance expectations
Participation in goal-setting
Identification of training and development needs
What is the supervisor’s benefit from performing an employee performance evaluation?
Increased managerial effectiveness
Documentation of employee performance
What is the organization’s benefit from performing an employee performance evaluation?
Increased organizational effectiveness
Basis for determining applicable merit-based pay increase
Who should the employee performance evaluation be performed on?
Firefighter I
Firefighter II
Fire Lieutenant
When are the employee performance rating forms sent to the appropriate officer?
Approximately two weeks prior to the expected date of completion
What is Section 1 of the Employee Performance Evaluation Program?
Overview
What is Section 2 of the Employee Performance Evaluation Program?
Rating
What can distort what the rater sees and believes to be true?
Personal point of view
Values
Preferences
What are the four common biases at work during performance management?
Haloing
Stereotyping
Just like me
Projection
What is the halo effect?
Positive or negative general reaction supervisors have
What is another name for the halo effect that is extremely negative?
Mental glare or horn effect
Where does stereotyping come from?
Each person’s early value programming and experiences
When does stereotyping occur?
When a supervisor uses information to categorize and judge an employee’s performance
Performance management must be based on what?
Observable behavior and results
What is projecting?
When assumptions are made about the reasons an individual behaves the way they do
When the reason for the evaluation comes from the observer and not the person being evaluated, that is known as:
Projection
What is recency?
Giving too much weight to recent events
What is initial impression?
Distorting subsequent information based only on initial impression
What is leniency?
Grading everyone higher than deserved
What is contrasting?
Evaluating an employee relative to the last person graded
What is central tendency?
Placing everyone in the middle of the scale
What is attribution?
Taking credit vs. blaming
Providing evaluation based on feedback from previous personal encounters
What is section 3 of the employee performance evaluation program?
Definition of Rating Terms
What is the lowest performance category rating on the employee performance evaluation program?
Unsatisfactory
What is the definition of unsatisfactory for the employee performance evaluation program?
Obviously below what is required
Should significantly improve within a relatively short period of time
Periodically re-evaluated
What happens if an employee’s job performance improves to “Satisfactory” during the re-evaluation period?
Employee granted merit increase on a delayed (w/o retro) basis
What is the definition of needs improvement for the employee performance evaluation program?
r the level of competent performance
Performance leaves something to be desired and further development
Trial-and-error phase
Promise of becoming satisfactory within a reasonable, expected period of time
Meets standards in some areas but not in other
Periodically re-evaluated
Just below that of acceptable
What is the definition of satisfactory for the employee performance evaluation program?
Demonstrated consistently competent work
Attainable most of the time
Consistently acceptable performance
Meets or slightly exceeds
Satisfactory quantity of work in a reasonable and expected manner
What is the definition of above average for the employee performance evaluation program?
Consistently performing well beyond the normal, expected performance
Often exceeds standards in critical areas 202.03
Noticeably above satisfactory
What is the definition of excellent for the employee performance evaluation program?
Exceedingly rare
Reserved for truly exceptional employee
Consistently performs in an excellent manner
Performance is easily recognized
What is section 4 of the employee performance evaluation program?
Esablishing performance standards and completing the rating form
What are performance standards?
Knowledge, skills, ability, and attitudes
What are job class specifications?
Knowledge skills, experience, and education
Each position within a classification has a:
Purpose and scope
Duties and responsibilities
What type of process is the employee performance evaluation?
An ongoing process
What are the additional rating factors for all supervisors on the employee performance evaluation?
Utilization of resources
Administrative decision making
Accomplishing objectives
What is section B of the rating form?
Additional Rating Factors for All Supervisors
What is section A of the rating form?
Rating Factors
What is part III of the rating form?
Employee development
What is part IV of the rating form?
Annual performance certification
What is part V of the rating form?
Supervisor review
What is part VI of the rating form?
Employee review/remarks
Part III, Employee Development, on the rating form, allows for supervisors to do what?
Identify training needs
Solicit employee views
Facilitate communication
What is Part III, Employee Development, on the rating form also used to identify?
Employee awards and commendations
What is considered the “overall” performance rating for the employee during a particular rating period and determines the merit increase?
Annual Performance Certification, Part IV
What must be on the annual performance certification and forwarded to whom?
Signature and title
Date the form
Forward to supervisor
What rating in the annual performance certification should be explained in the “General Comments”?
Unsatisfactory, Needs Improvement, or Excellent
The Supervisor Review, Part V, of the rating form should be initialed and dated by:
Evaluator’s supervisor
Who checks the appropriate box for approval or disapproval of the merit increase on the evaluation form?
Fire Chief
The employee is asked to sign the rating form with _____.
Name, title and date
What is section 5 of the employee performance evaluation program?
The performance evaluation interview
What helps overcome apprehension during the actual evaluation interview?
Frequent communication and feedback on job performance
The quality and effectiveness of the entire performance evaluation will hinge on the ability of the supervisor to be what?
Direct and candid
What approach enables the employee to work toward his greatest potential?
Build on the employee’s strengths
At the conclusion of the performance evaluation interview, the evaluator should have answered these four questions for the employee:
How am I doing?
Where do I go from here?
What are my major skills and abilities?
What areas of my performance need improvement?
What is section 6 of the Employee Performance Evaluation Program?
Checklist for processing the performance
If an employee receives a rating of “unsatisfactory” or “needs improvement” what should the evaluator advise the employee?
He will be receiving a follow-up evaluation
What is the purpose of evaluating newly employed personnel during their first year?
To ensure they can perform their job
Properly
Safely
Efficiently
Legally
What are the evaluation processes of new employees designed to identify?
Deviations from proper accepted procedures
How often should a Battalion Chief attempt to assign each probationary employee on their shift to a different company officer?
Every three months
How often should the Battalion Chief ensure that all probationary employees are formally evaluated by the company officer to which they are assigned?
Every three months
Who has responsibilities when it comes to evaluation of a probationary employee?
Battalion Chiefs
Station Commanders
Training Division
Who completes a daily probationary performance report?
Station Commanders
When does the Station Commander complete a formal performance evaluation?
4th, 8th, and 11th month
The Station Commander should be familiar with which guidebook?
Probationary Firefighter Training Program – Station Officer Guidebook
When is the written and practical exam given for the probationary employee?
6th and 11th month
What is the responsibility of the training division when it comes to the probationary employee?
Provide basic orientation
Explain assessment and evaluation process
Schedule and administer a written and practical exam
Review and file all daily performance reports
The 4th, 8th, and 11th month probationary performance evaluation should be in accordance with what manual?
Performance Evaluation Program Instruction Manual
When the 4th, 8th, and 11th month probationary performance evaluations are completed, they should be forwarded to whom?
Shift Commander
Where does the Shift Commander forward the 4th, 8th, and 11th month probationary performance evaluations?
4th and 8th month to Training Division
11th month to the Fire Chief’s Office
Who is responsible for completing the daily probationary report?
Station Commander
Acting Station Commander
Rescue Lieutenant
How many areas of evaluation are utilized on the daily probationary performance report?
13, same as the formal employee evaluation form
What are the possible ratings a new employee can receive on the daily probationary performance evaluation?
Excellent
Satisfactory
Unsatisfactory
Not applicable
What ratings require a comment to be added by the evaluator on the probationary employee performance evaluation?
Unsatisfactory
Above satisfactory
Who is supposed to review and sign the daily probationary evaluation?
Station commander
Acting station commander
Where is the white copy of the daily probationary performance report forwarded to?
Training division
Where is the yellow copy of the daily probationary performance report forwarded to?
Shift Commander
Where is the pink copy of the daily probationary performance report forwarded to?
Retained at the station level
Station Commanders are responsible for assisting the probationary employee in completing assignments in a _____ manner.
Timely and accurate
How many shifts is the probationary employee supposed to ride a rescue?
10 shifts every 6 months
How many shifts is the probationary employee supposed to ride an engine?
10 shifts every 6 months
With the performance evaluation, management will have the ability to identify what two things?
Superior preformance
Productivity and training requierments
Who benefits from performance evaluations?
Employees
Their Supervisors
The organization
The employee benefits from performance evaluations in what four ways?
Feedback on performance
Understanding of performance expectations
Participation in goal-setting
Identification of training and development needs
The supervisor benefits from performance evaluations in what two ways?
Increased managerial effectiveness
Documentation of employee performance
The organization benefits from performance evaluations in what three ways?
Increased organizational efectiveness
Basis for determining applicable merit-based
Pay increase
Performance evaluations are sometimes erroneously viewed as what?
A waste of time at best
destructive to the supervisor/emoloyee relationship.
T or F: A supervisors effectiveness as a rater will be considered by his/her supervisor in his/her own rating.
True
T or F: Its possible to have a totally objective observation.
False
What are the four common biases during performance management?
Haloing
Stereotyping
Just Like Me
Projection
The Halo effect is also called what?
Horn effect
Where does Stereotyping come from?
A persons early value programing and experiences.
T or F: With Stereotyping, people make judgements about physical appearances, age, sex, race, and many other judgmental criteria.
True
T or F: Halo effect can only be negative.
False
Rating factors in section A for non-supervisors include what?
- Work
- Communication skills
- Punctuality/Attendance
- Amount and Quality of Work
- Safety
- Planning and Organizing Work
- Working Without Direct or Detailed Supervision
- Working with others
- Acceptance of Change
- Initiative
- Judgement
- Technical Proficiency
- Public Contact
- Appearance
Additional rating factors for all supervisors in section B include what?
- Utilization of Resources
- Administrative decision Making
- Accomplishing Objectives
What part of the rating form is the “Employee Developement” located?
Part III
“The ability to express thoughts and disseminate information clearly, both verbally and in writing” falls into what category of the rating form?
Communication Skills.
What is part B of the rating form used for?
Supervisors only
What part of rating form A covers work of the the employee that “meets deadlines”?
Amount and Quality of work.
“Wearing all necessary protective clothing and equipment” falls under what rating and under what rating form?
- Safety
- Rating form A
“When not performing required assignments, time is utilized for the job-related benefit of the individual and the department/division”, relates to what section of form A rating form?
Planning and Organizing Work
What are three characteristics of an employee that demonstrates that an employee does well “Working Without Direct or detailed supervision”?
- Initiative
- Motivation
- Self-reliance
An employee that “Accepts suggestions and supervision without complaint” is covered under what section of rating form A?
-Working with Others
