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Capt. Exam > OPM Sec 200 > Flashcards

OPM Sec 200 Flashcards

1
Q

Non-shift position within the Fire Life Safety Bureau of the Administrative Division

A

Fire life Safety captain

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2
Q

Candidates serving in this position have met all criteria of Fire Captain and reports directly to the Fire Marshal

A

Fire Life Safety Captain

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3
Q

What position oversees Fire Life Safety Inspectors

A

Fire Life Safety Captain

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4
Q

True of false: the Fire Life Safety Captain may serve as the Plan Review captain or act as the Fire Marshal.

A

True

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5
Q

True of False: The Fire Life Safety Captain may, from time to time, conduct Fire Safety Inspections

A

True

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6
Q

What position that directs and supervises scheduling of annual fire inspections and re-inspections, and various specific tests.

A

Fire Life Safety Captain

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7
Q

what position make recommendations to eliminate fire hazards?

A

Fire Life Safety Captain

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8
Q

T or F: The Fire Life Safety Captain does not provide technical assistance to fire company officers.

A

False

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9
Q

T or F: The Fire Life Safety Captain records and reports and code or ordinance violations and ensures that all corrections are made before construction is preformed.

A

True

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10
Q

The position that administers direction, guidance and assistance to the fire inspectors when necessary

A

Fire Life Safety Captain

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11
Q

The position that preforms annual evaluations on Fire Inspectors

A

Fire Life Safety Captain

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12
Q

What is the purpose of Employee Performance Evaluation Progame

A

to provide a valid basis for personnel decisions for compensation, promotion, training, retention, and performance related Disciplinary action

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13
Q

Any question about the Employee Performance Evaluation Program should be forwarded to what position

A

Administrative Officer

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14
Q

How often and when should an evaluation of each firefighter I, II, and Fire Lieutenant be completed

A

Prior the their anniversary date. Rating forms will be sent to the appropriate officer approximately two weeks prior to the expected date of completion.

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15
Q

T or F: The officer rating a subordinate should be as objective as possible.

A

True

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16
Q

What is the “Halo effect”

A

being blinded to good and positive accomplishments because of extreme negativity toward the person; only seeing the faults and mistakes in that person

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17
Q

What is recency

A

giving too much weight to recent events

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18
Q

What is initial impression

A

Distorting subsequent information based only on initial impression.

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19
Q

What is leniency

A

Grading everyone higher then deserved.

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20
Q

What is contrasting

A

Evaluating an employee relative to the last person graded.

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21
Q

What is central tendency

A

Placing everyone in the middle of the scale

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22
Q

What is attribution

A

Taking credit Vs blaming. Providing an evaluation based on previous encounters with the person.

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23
Q

What is the lowest rating that an employee can receive?

A

Unsatisfactory

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24
Q

What rating/ratings will be periodically re-evaluated?

A

Needs improvement and Unsatisfactory

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25
Q

For the person that received an “unsatisfactory” or a “needs improvement” rating and who subsequently raised their rating to a satisfactory, they will receive their merit raise. Will this raise be retroactively paid?

A

No

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26
Q

What is the rating that is just below satisfactory or acceptable performance

A

Needs improvement

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27
Q

What rating relates that the employee is performing near competence but leaves something to be desired and the need for further developmental effort is recognized?

A

Needs improvement

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28
Q

What two ratings withhold a merit raise?

A

Needs improvement and unsatisfactory.

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29
Q

What rating should an employee receive if they have demonstrated consistent competent work?

A

Satisfactory

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30
Q

What rating is attainable by the majority of fully qualified employees?

A

Satisfactory

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31
Q

T or F: the rating of above average relates that the employees work performance is well beyond the normal expected performance of a satisfactory employee

A

True

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32
Q

This rating is exceedingly rare.

A

Excellent

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33
Q

An employee that distinguishes themselves and consistently performs in the highest manor and always gets the best results should receive the rating of___.

A

Excellent

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34
Q

Which position is a shift level position primarily concerned with emergency and non-emergency activities of fire suppression, emergency management and EMS components of the Fire-Rescue Department?

A

Firefighter/EMT

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35
Q

The firefighter/EMT should perform general firefighting duties or emergency management function at a:

A

Fire

Fire related incident

Medical emergency

Special operation

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36
Q

The Firefighter/EMT should perform at what level?

A

All-hazards

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37
Q

What emergencies or disasters are part of the all hazards?

A

Natural

All hazards

Technological

Human including fire

Floods

Weather events

Terrorist attacks

Other danger

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38
Q

What level of administrative function should the firefighter/EMT be capable of performing?

A

Basic unit-level

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39
Q

Who should participate and assist in the coordination of community service activities and special assignments?

A

Firefighter/EMT

Firefighter/Paramedic

Community Paramedic

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40
Q

Who assists with performing the scheduled mechanical check-outs of the unit?

A

Firefighter/EMT

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41
Q

Who is notified of any mechanical or operational defects found during vehicle or equipment check out?

A

Document and notify the appropriate authorities

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42
Q

Who is responsible for filling out any accident reports or other forms of documentation?

A

Firefighter/EMT

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43
Q

Who is notified of any problems or missing equipment and/or equipment/tools from any vehicle?

A

Driver/Operator or Company Officer

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44
Q

Who should have the ability to drive a vehicle on emergency and non-emergency responses?

A

Firefighter/EMT

Battalion Chief

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45
Q

Who should have the ability to properly utilize the Department mapbook?

A

Firefighter/EMT

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46
Q

Who should have a working knowledge of the City’s fire hydrant and water distribution systems?

A

Firefighter/EMT

Fire Captain

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47
Q

Which ICS components should the Firefighter/EMT have a working knowledge of?

A

100, 200, 700, and 800

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48
Q

Which position is a shift level position with a high degree of physical and mental fitness, primarily concerned with emergency and non-emergency activities of fire suppression, emergency management, and EMS components of the Fire Rescue Department?

A

Firefighter/Paramedic

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49
Q

Who oversees the scheduled mechanical check-out of an assigned vehicle?

A

Firefighter/paramedic

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50
Q

What does the mechanical check-out consist of?

A

Fluid levels

Emergency signal equipment

Safety equipment

Brakes

Other equipment that allows for safe mechanical operation

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51
Q

The Firefighter/Paramedic shall ensure the completion of all of the following documentations:

A

Fire

BLS

ALS

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52
Q

Who is responsible to direct and oversee the appropriate patient care administered by an EMT?

A

Firefighter/paramedic

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53
Q

Documentation shall be done in a _____, _____, _____, _____, and _____ manner.

A

Concise, complete, legible, timely, and accurate

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54
Q

Who directs the Quality Assurance activities?

A

EMS Division

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55
Q

Who is responsible for the safe and efficient operation of the rescue unit and all equipment assigned?

A

Firefighter/paramedic

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56
Q

What is the minimum qualification of the Firefighter/Paramedic?

A

Minimum qualification of firefighter plus

State of FL Paramedic

AHA ACLS

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57
Q

Firefighters hired after _____ must maintain their paramedic certification.

A

October 1, 1997

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58
Q

What are the subdivisions of the Paramedic classification?

A

Paramedic

Paramedic I

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59
Q

What is the movement through the paramedic categories dependent upon?

A

Field evaluations

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60
Q

What does the movement through the paramedic categories result in?

A

Additional incentive pay

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61
Q

The placement of a Paramedic or Paramedic I is in coordination between:

A

The Battalion Chief or designee and Rescue Lieutenant

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62
Q

Which position is a skilled technical and clerical position concerned with inspection, prevention, and investigation components of the Fire Rescue Department?

A

Fire Inspector

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63
Q

The Fire Inspectors work is reviewed by a supervisor through _____.

A

Observation and analysis

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64
Q

The Fire Inspector must perform the duties of _____, if qualified.

A

Firefighters

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65
Q

What does the Fire Inspector inspect?

A

New and existing buildings

Fire hydrant locations

Fire protection and suppression systems

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66
Q

The Fire Inspector assists the department to provide and present fire prevention programs to:

A

Schools

Industries

Business

General public

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67
Q

The Fire Inspector should have an effective working relationship with:

A

Departmental and City Officials 200.03

Municipal and County Employees

General Public

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68
Q

What are the minimum qualifications for a Fire Inspector?

A

State of FL FF cert

State of FL EMT cert

State of FL Fire Inspector cert

Broward County Fire Inspector cert

Diploma or equivalency

AHA CPR or American Red cross equivalent

Class D license and EVOC

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69
Q

What code describes the Broward County Fire Inspector Certification?

A

Broward County Local Amendments to the Florida Fire Prevention Code

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70
Q

Which position is a tested shift level position primarily concerned with emergency and non-emergency activities as they relate to the Fire Rescue Department’s motorized pumping and ladder apparatus?

A

Driver/Operator

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71
Q

The Driver/Operator should determine the appropriate water pressures according to:

A

Type of hose layout and other conditions

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72
Q

Who is responsible for equipment assigned to his vehicle at an emergency scene or training exercise?

A

Driver/Operator

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73
Q

What should be avoided while the apparatus is in operation?

A

Any visiting or idle conversation

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74
Q

When should the pump be reversed flushed and thoroughly cleaned?

A

After any fouled or salty water has been in the pump

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75
Q

When should the pump strainers be examined and cleaned?

A

After each pumping operation

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76
Q

If a conflict arises between the driver and office about an order, the driver should:

A

Advise the officer of the conflict, and then abide by the decision of the officer

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77
Q

Who should have a working knowledge of hydrant locations, water main size and locations, and location of Siamese?

A

Driver/Operator

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78
Q

The Driver/Operator shall have the ability to maintain and operate firefighting apparatus _____, _____, _____ under both emergency and non-emergency conditions.

A

Efficiently

Effectively

Safely

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79
Q

Which position is a tested shift level position primarily concerned with the emergency and non-emergency activities of fire suppression, emergency management, and EMS components of the Fire Rescue Department with special emphasis in the EMS Division?

A

Rescue Lieutenant

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80
Q

Who oversees appropriate patient care administered by all personnel?

A

Rescue Lieutenant

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81
Q

Where is the quality assurance evaluations forwarded to?

A

EMS Captain

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82
Q

The Rescue Lieutenant shall assist the _____ in reviewing all _____, _____, _____.

A

EMS Division and/or Medical Director

Reviewing all training material, EMS policies, and medical protocols

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83
Q

Who is notified of any EMS equipment failure?

A

EMS Captain

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84
Q

The documentation for damaged or missing equipment shall be forwarded to:

A

EMS Division

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85
Q

Who conducts a single unit post-incident analysis with crew members?

A

Rescue Lieutenant

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86
Q

If an EMT or Paramedic fails to cooperate during the evaluation process, who is notified?

A

EMS Captain, verbally or in writing

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87
Q

Who is notified of any potential problems within the EMS Division?

A

Battalion Chief and EMS Captain

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88
Q

The Rescue Lieutenant shall assist in teaching

A

Procedures

Proper use of equipment

Protocols and policies

BLS and ALS skills

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89
Q

Who conducts an initial accident review or investigation?

A

Rescue Lieutenant

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90
Q

The Rescue Lieutenant should analyze the members’ accident, injury, or health exposure and provide a report that includes _____ to a supervisor.

A

Health and safety recommendations

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91
Q

Which position is a non-shift level position primarily concerned with program development and delivery of social service resources, emergency and non-emergency activities of emergency management and EMS components of the Fire Rescue Department with special emphasis in community outreach?

A

Community Paramedic (Resource Access Officer)

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92
Q

Who is a highly accountable position with an emphasis on social services and community outreach?

A

Resource Access Officer

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93
Q

The RAP officer is responsible for ___ and ___ residents of the community who may be in need of services or education.

A

Acquiring and contacting

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94
Q

The RAP officer should coordinate all of the following agencies:

A

Fire Rescue

Police

Adult Protective Services

Hospitals

Social Services

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95
Q

The Resource Access Officer is appointed by whom?

A

Fire Chief

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96
Q

Who does the Resource Access Officer report to?

A

Non-Shift EMS Captain

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97
Q

The Resource Access Officer shall educate residents on:

A

Aging and Disability Resource Center

Other social services

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98
Q

Who does the Resource Access Officer report cases of neglect or abuse to?

A

Adult/Child protective services

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99
Q

The Resource Access Officer should coordinate mental health interventions with whom?

A

Crisis Intervention Unit

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100
Q

Who is the liaison between the field and hospital staff?

A

Resource Access Officer

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101
Q

What is the number for the touchline?

A

211

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102
Q

Which position is a tested and highly accountable suppression position with the Fire Rescue Department responsible for maintaining a supervisory role and appropriate technical direction in the areas of Fire Suppression, Rescue/Medical Operations, Fire Prevention, Personnel Management, and Emergency Management as well as coordinating the administrative and equipment/supply needs appropriate to the position?

A

Fire Captain

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103
Q

The Fire Captain will need to perform all the duties of a _____ if promoted prior to February 22, 2005.

A

Firefighter/paramedic

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104
Q

The Fire Captain will need to perform all the duties of a _____ if promoted after February 22, 2005.

A

Rescue Lieutenant

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105
Q

Who oversees the complete and accurate checkout of all vehicles in service or in reserve within the assigned station?

A

Fire Captain

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106
Q

Who is responsible for overseeing the daily exchange of information relating to the off-going or on-coming shifts?

A

Fire Captain

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107
Q

Who insures that all personnel utilize body substance isolation when handling medical emergencies?

A

Fire Captain

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108
Q

A Fire Captain assists in a fire investigation to determine:

A

Origin and preliminary cause

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109
Q

Who should have the ability to drive and operate all department vehicles in emergency and non-emergency situations?

A

Fire Captain

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110
Q

Which ICS courses should be completed by the Fire Captain?

A

100, 200, 300, 400, 700, and 800

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111
Q

Who should conduct a post-incident analysis of a single station multi-unit response?

A

Fire Captain

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112
Q

What are the possible assignments a Fire Captain could be assigned to?

A

Training Captain

Fire Life Safety Captain

Logistics Captain

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113
Q

When will a Fire Captain be assigned to a position of a different nature? (i.e. training, FLS, Logistics)

A

From time to time

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114
Q

Which position is a non-bid shift level assignment and the candidate has met the requirements of Fire Captain?

A

EMS Captain – Shift Supervisor

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115
Q

Who does the EMS Captain – Shift Supervisor report to for operational issues?

A

Shift Battalion Chief

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116
Q

Who does the EMS Captain – Shift Supervisor report to for administrative duties?

A

Battalion Chief of Support Services Division

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117
Q

What work is included in the responsibility for the EMS Captain – Shift Supervisor?

A

EMS delivery

Responding to calls to provide assistance

Establish command at a major incident

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118
Q

Who coordinates the recovery of EMS equipment left at area hospitals?

A

EMS Captain – Shift Supervisor

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119
Q

Who participates in and assists in the coordination of on-shift community service activities and special assignments as directed by the Fire Chief?

A

EMS Captain – Shift Supervisor

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120
Q

The EMS Captain acts as the first line liaison for the EMS Division when problems arise between:

A

Department personnel and personnel of a medical facility

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121
Q

Who is responsible for the overall security of the HIPPA files/records?

A

EMS Captain – Shift Supervisor

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122
Q

Where does the EMS Captain retrieve the EMS run reports from?

A

HIPPA archives

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123
Q

Which position is a non-shift position within the Fire Life Safety Bureau of the Administrative Division?

A

Fire Life Safety Captain

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124
Q

Who does the Fire Life Safety Captain report directly to?

A

Fire Marshal

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125
Q

What is included in the work of a Fire Life Safety Captain?

A

Supervising Fire Life Safety Inspectors

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126
Q

What other role can the Fire Life Safety Captain perform?

A

Serve as the Plan Review Captain

Act as the Fire Marshal

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127
Q

How often does the Fire Life Safety Captain perform inspections?

A

From time to time

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128
Q

What does the Fire Life Safety Captain direct and supervise?

A

Daily scheduling of annual fire inspections and re-inspections 200.06

Schedule various specific tests

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129
Q

What type of assistance does the Fire Life Safety Captain provide to fire company officers?

A

Technical assistance

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130
Q

Who insures notices of correction?

A

Fire Life Safety Captain

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131
Q

What does the Fire Life Safety Captain administer to the Fire Inspector when necessary?

A

Direction

Guidance

Assistance

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132
Q

Who performs the annual evaluation of Fire Inspectors?

A

Fire Life Safety Captain

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133
Q

Who issues notices of correction?

A

Plan Review Captain

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134
Q

Which position is a highly technical, non-shift position within the Fire Life Safety Bureau of the Administrative Division?

A

Plan Review Captain

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135
Q

Who does the Plan Review Captain report directly to?

A

Fire Marshal

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136
Q

What requirements does the Plan Review Captain have?

A

Chapter F-103.4 of the Broward County Local Amendments to the Florida Fire Prevention Code

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137
Q

What is Chapter F-103.4?

A

Appointment and Duties of a Fire Plan Examiner

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138
Q

What other role can the Plan Review Captain perform?

A

Serve as the Fire Life Safety Captain

Act as the Fire Marshal

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139
Q

When does the Plan Review Captain perform Fire Safety inspections?

A

From time to time

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140
Q

What work is including for the Plan Review Captain?

A

Review plans, blueprints, and detailed shop drawings

Facilitating the City’s building department with the reviews

Meet with contractors

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141
Q

What type of construction does the Plan Review Captain review?

A

Residential and commercial

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142
Q

The Plan Review Captain reviews plans prior to issuing permits for:

A

Residential, commercial, and industrial

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143
Q

The Plan Review Captain should promote positive relations between:

A

Contractors

Builders

Residents

City officials

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144
Q

Which position is a non-shift, bid position within the Support Services Division and reports directly to the Battalion Chief of the Support Services Division?

A

Logistics Captain

145
Q

What is the Logistics Captain responsible for overseeing?

A

Acquisition, maintenance, and repair of:

Vehicles

Equipment

Buildings

Supplies

Services

146
Q

The Logistics Captain is responsible and accountable for knowing and working in accordance with the department’s _____ policy.

A

Health and Safety

147
Q

Who does the Logistics Captain coordinate station repairs with?

A

Central Services

Subcontractors

148
Q

Who should the Logistics Captain provide effective communications with to ensure that all work is performed accurately and effectively?

A

City’s Fleet Department

Facilities Department

Contractors

Supplies

149
Q

What programs does the Logistics Captain have to actively participate in and lead?

A

Service & Maintenance

Clothing

150
Q

The Logistics Captain should ensure that department vehicles and equipment are in what type of state?

A

State of operational readiness

151
Q

The Logistics Captain should coordinate vehicle status with _____.

A

Shift Battalion Chief

152
Q

What does the Logistics Captain maintain a vehicle status log for?

A

The morning report

153
Q

Which position is a shift level position assigned to the Special Operations Station?

A

Special Operations Captain

154
Q

Who does the Special Operations Captain report directly to?

A

Shift Battalion Chief

155
Q

What does the work of the Special Operations Captain consist of?

A

Maintain a working knowledge of all vehicles and equipment assigned to Special Operations Team

156
Q

The Special Operations Team must maintain compliance with _____.

A

OSHA

NFPA

FEMA

Other applicable standards

157
Q

Which position is a non-shift, bid position within the Support Services Division and reports directly to the Division Chief of Special Operations?

A

Training Captain

158
Q

What is the primary responsibility of the Training Captain?

A

Ensure personnel are proficiently trained

Meet state and national standards

Insure certifications are kept current

159
Q

Who participates in the pre-fire plan process?

A

Training Captain

160
Q

Who does the Training Captain provide an orientation class for?

A

Firefighter recruits

Driver operator

Rescue lieutenant

Captains

161
Q

Who is responsible for coordinating training at off site locations?

A

Training Captain

162
Q

The Training Captain develops and delivers training in accordance with who?

A

NFPA

State of FL guidelines

163
Q

Which position is a highly responsible staff position, appointed by the Fire Chief, who coordinates and oversees the Fire Life Safety Bureau within the Administrative Division of the Department?

A

Fire Marshal

164
Q

The Fire Marshal is responsible for performing various administrative and technical assignments of considerable difficulty relating to:

A

Fire Prevention

Safety

Fire Code Compliance

165
Q

The Fire Marshal assists in the development of programs for all levels of the organization in what areas?

A

Fire Prevention

Life Safety

166
Q

What agencies does the Fire Marshal have to manage and maintain documentation?

A

Local, State, and Federal

167
Q

Who assists with the development of emergency preparedness and disaster planning?

A

Fire Marshal

Battalion Chief

168
Q

The Fire Marshal shall work as the department’s liaison with _ _ _ _ _ with regard to the implementation of the Fire Life Safety code.

A

Groups

Organizations

Contractors

Officials

169
Q

What are the requirements to be eligible for appointment as the Fire Marshal?

A

Certified by the Board of Rules and Appeals and one or more of the following:

FL registered Engineer and/or Degree in Fire Science and/or a Degree in Fire Prevention and certified as a County Fire Inspector for 3 years

County certified Fire Plan Examiner with at least 5 years of experience

10 years experience as a Fire Inspector, 5 of which shall have been within the jurisdiction of this code and Broward County and State certified Fire Inspector

Have been fulfilling the duties of a Fire Marshal/Fire Code Official with 5 years continuous service

170
Q

Who does the Fire Marshal provide assistance to, to ensure the professional operation of the Fire Life Safety Division?

A

Administrative Division Chief

171
Q

Who functions as the Fire Code Official for the City?

A

Fire Marshal

172
Q

What are the functions of the Fire Code Official?

A

Fire code interpretation

Fire code management

Plan review management

Code research

Enforcement

173
Q

Why would the Fire Marshal have to communicate with the Fire Life Safety Captain?

A

Resolution to complete
annual inspections

Eliminate fire hazards

Ensure code compliance from inspection reports

174
Q

Why would the Fire Marshal have to communicate with the Plan Review Captain?

A

Completion of daily plan review

175
Q

What does the Fire Marshal administer to the Fire Plan Review Captain when necessary?

A

Direction 200.07

Guidance

Assistance

176
Q

Who does the Fire Marshal confer with to resolve outstanding issues?

A

City Departments

Attorneys

Architects

Engineers

Contractors

Unsafe Structure Board

Code Enforcement Board

Fire Code Officials

177
Q

What meetings does the Fire Marshal attend?

A

Staff meetings

Fire Inspector Association meetings

Fire Marshal meetings

178
Q

When does the Fire Marshal respond to an incident?

A

Suspicious fires

Fires involving injury or when loss of life occurs

Fires of large property loss

Deemed necessary in support of IC

179
Q

Which position is a shift level assignment that consists of supervisory duties?

A

Battalion Chief

180
Q

Who does the Battalion Chief report directly to for all operational issues?

A

Operations Deputy Chief

181
Q

What does the Battalion Chief confer with department members for?

A

Review on-going activities and planning

182
Q

Who assists in the development of performance standards?

A

Fire Marshal

Battalion Chief

183
Q

What type of conferences should the Battalion Chief have with station officers to evaluate performance?

A

Pre-fire and post-fire

184
Q

Who causes citizen complaints to be investigated?

A

Battalion Chief

185
Q

Why does the Battalion Chief make inspections of fire apparatus and fire stations in assigned districts?

A

To ensure operational readiness, cleanliness, and safety

186
Q

The Battalion Chief shall inspect fire scenes to determine the origin and cause under the direction of:

A

Fire Chief and/or Fire Marshal/Inspectors

187
Q

The Battalion Chief shall conduct investigations into which incidents?

A

Accidents

Equipment losses

Disciplinary matters

188
Q

What type of written and oral communication skills must the Battalion Chief have?

A

Exemplary

189
Q

Who has the ability to drive a vehicle on emergency and non-emergency responses?

A

Battalion Chief

190
Q

Which position is a non-shift position within the Support Service Division, have a high level of administrative duties, while reporting directly to the Deputy Chief of Administration?

A

Support Battalion Chief

191
Q

Who is responsible for the oversight of all logistical issues within the department?

A

Support Battalion Chief

192
Q

The Support Battalion Chief is responsible for and oversees the acquisition and maintenance of:

A

Facilities

Fleet

Uniforms

Radios

Breathing apparatus

Expendable and non-expendable supplies

193
Q

Which position is a non-shift position within the Support Services Division which reports directly to the Deputy Chief of Administration?

A

Battalion Chief - EMS (non-shift)

194
Q

The Battalion Chief - EMS (non-shift) is responsible for maintaining accurate licensing and certification records for:

A

All personnel

Fleet vehicles

195
Q

Who is responsible for new and recurring medical training for all Fire Rescue personnel?

A

Battalion Chief - EMS (non-shift)

196
Q

The Battalion Chief - EMS (non-shift) maintains CPR records for:

A

Personnel

Public

197
Q

Who is the EMS liaison for vendors offering EMS products or services?

A

Battalion Chief -EMS (non-shift)

198
Q

Who is the contact person for Social Service issues?

A

Battalion Chief - EMS (non-shift

199
Q

Who is responsible for maintaining infectious disease records?

A

Battalion Chief - EMS (non-shift)

200
Q

Which position is a highly responsible staff position that coordinates the emergency and non-emergency activities of the Department as assigned?

A

Fire Division Chief

201
Q

The Fire Division Chief is responsible for performing _____.

A

Various administrative assignments relating to:

Planning

Organizing

Supervising

Participation

202
Q

What are the areas that the Fire Division Chief could participate in?

A

Operations

Administration

Support Services

203
Q

What is an important aspect of working as a Fire Division Chief?

A

Ensuring personnel activities are in conformance of City and Department rules

204
Q

What is required in establishing programs and procedures for the area of assignment?

A

Considerable initiative and independent judgment

205
Q

Who is the Fire Division Chief under the direction of?

A

Deputy Chief of Operations

206
Q

How is the work of the Fire Division Chief reviewed?

A

Through conferences, staff meetings, and reports submitted

207
Q

Who approves requests for leave?

A

Fire Division Chief

208
Q

Who administers discipline?

A

Fire Division Chief

209
Q

What type of incident does the Fire Division Chief respond to?

A

All extra alarm fires

Air crashes

High-rise fires

Major disaster

210
Q

Who oversees and coordinates the day-to-day administrative staff activities

A

Fire Division Chief

211
Q

Who does the Fire Division Chief meet with regularly?

A

Operating field commanders

212
Q

The Fire Division Chief should establish and maintain effective working relationships with _____.

A

City employees

Representatives of private organizations

General public

213
Q

What type of experience and training is desirable for the Fire Division Chief?

A

Bachelor Degree in Fire Science, Pubic or Business Administration

Supplemental training through the NFA

Experience as a Fire Captain or Battalion Chief

214
Q

What are the areas of emergency management?

A

Preparedness

Response

Recovery

Mitigation

215
Q

Which position is a non-shift position within the Emergency Management Department?

A

Division Chief of Emergency Management

216
Q

The Division Chief of Emergency Management reports directly to whom?

A

Fire Chief

217
Q

An employee assigned as the Division Chief of Emergency Management is responsible for emergency management _____.

A

Planning

Training

Operations

Budgeting and Grants

218
Q

The Division Chief of Emergency Management should develop and implement what type of training programs?

A

Comprehensive emergency management

219
Q

What does the Division Chief of Emergency Management implement?

A

Standardized Emergency Management System

National Incident Management System

220
Q

The Division Chief of Emergency Management is responsible to maintain and update the _____.

A

Emergency Operations Plan

Hazard Mitigation Plan

Applicable SOPs

221
Q

The Division Chief of Emergency Management may present reports and presentations to:

A

Community Groups

Media

222
Q

The Division Chief of Emergency Management coordinates the readiness of:

A

The EOC

Mobile Command Unit

223
Q

Who is responsible for providing mass prophylaxis when needed?

A

Division Chief of Emergency Management

224
Q

What are the minimum qualifications for an entry level firefighter/paramedic?

A

18 y/o

Non-user of tobacco for one year prior to application

State of FL Firefighter

Diploma or equivalency

Fire Minimum Standards

AHA CPR or Red Cross

Class D license

EVOC

State of FL Paramedic after Oct. 1, 1997

225
Q

What are the testing eligibility criteria for driver/operator?

A

3 years of service, reduced by 1 year with AS or BS

Paramedic for personnel promoted after Oct. 1, 1997

Class E with EVOC

Fire Apparatus and Procedures course

Aerial Operations and Procedures course

Paramedic I rating

226
Q

All the eligibility criteria for the driver/operator test must be met by when?

A

Application closing date

227
Q

What is the reference material for the driver/operator test?

A

Selected OPMs 201.02

IFSTA pumping

IFSTA Aerial

Selected Chapters of NFPA 1002

SFRD Apparatus Guide Books

Chapter 316.072 and 316.126

228
Q

What are the eligibility criteria for Rescue Lieutenant?

A

3 years of service, reduced by 1 year with AS or BS 201.03

State of FL paramedic

Class E with EVOC

Paramedic I rating

Fire Officer I

229
Q

All the eligibility criteria for the Rescue Lieutenant test must be met by when?

A

Application closing date

230
Q

What is the reference material for the rescue lieutenant test?

A

OPMs

EMS Protocols

Collective Bargaining

Map book

DOT ERG

231
Q

What are the eligibility criteria for Fire Captain?

A

6 years of service, reduced by 1 with AS or BS

One of the following:

Driver appointed before Feb 22, 2005

Rescue Lieutenant for 2 years in permanent status

Fire Inspector for 2 years

State of FL paramedic

Class E with EVOC

Fire Officer II

Board of Rules and Appeals as State of Florida Fire Safety Inspector

232
Q

What is the reference material for the Fire Captain test?

A

OPMs

EMS Protocol

Collective Bargaining

Fire Chief’s Association Incident Command Procedures

DOT ERG

233
Q

What are the testing eligibility criteria for Battalion Chief?

A

Fire Officer III

AS Degree or higher

Florida Paramedic

Class E with EVOC

Captain in permanent status

234
Q

When does the testing eligibility criteria for Battalion Chief have to be met?

A

Met by application closing date

235
Q

What are the promotional eligibility criteria for Battalion Chief?

A

9 years of service

3 years as Captain

236
Q

When does the promotional testing criteria for Battalion Chief have to be met?

A

By promotion date

237
Q

What are the eligibility criteria to become a Special Operations Team member?

A

1 year of continuous service and completion of probationary period

160 Hazmat

Hazmat Technician

Completion of all FLUSAR courses

Completion of the FASAR Evaluation form

Completion of the “Hazardous Materials Technician Competency Assessment Check-off”

Approval by the Fire Chief

238
Q

What curriculum does the 160 hour Hazmat course come from?

A

State of FL Bureau of Fire Standards and Training approved

International Association of Firefighters curriculum

239
Q

Who administers the FASAR Evaluation form?

A

Special Operations Team Officers

240
Q

Who provides the Hazardous Materials Technician Competency Assessment Check-off?

A

State Emergency Response Commission (SERC)

241
Q

Members assigned to the Special Operations Team, upon being promoted will only continue to be assigned to the Special Operations Team so long as _____.

A

A vacancy exists

242
Q

If a special operations team member is removed from the team after being promoted, they will be placed on what type of status?

A

Inactive, status revoked

243
Q

How often does the “Hazardous Materials Technician Competency Assessment Check-off” checklist and the FASAR Evaluation Form need to be completed?

A

Once every 2 years

244
Q

What is the maximum number of staff and non-shift personnel on the Special Operations Team?

A

Determined by the Fire Chief

245
Q

What is the maximum number of Battalion Chiefs are on the Special Operations Team?

A

4

246
Q

What is the maximum number of Captains on the Special Operations Team?

A

15

5 per shift

247
Q

What is the maximum number of Lieutenants on the Special Operations Team?

A

9

3 per shift

248
Q

What is the maximum number of Drivers on the Special Operations Team?

A

12

4 per shift

249
Q

What is the maximum number of Firefighters on the Special Operations Team?

A

9

3 per shift

250
Q

The criteria are mandatory for all personnel seeking special operations team assignment after _____.

A

January 31, 2012

251
Q

How many sections are in the Employee Performance Evaluation Program?

A

6

252
Q

The Employee performance evaluation system provides a valid basis for:

A

Personnel decisions such as:

Compensation

Promotion

Training

Retention

Performance related disciplinary action

253
Q

What is enhanced by an effective performance evaluation system?

A

Increasing employee productivity

Improving organizational effectiveness

Achieving better human resource utilization

254
Q

If a supervisor has any questions regarding the employee performance evaluation program, he should be directed towards whom?

A

Administrative Officer

255
Q

It is important that supervisors do the very best job when evaluating employees. In doing so, management will have the ability to identify:

A

Superior performance

Productivity

Training requirements

256
Q

What is the employee’s benefit from having an employee performance evaluation?

A

Feedback on performance

Understanding of performance expectations

Participation in goal-setting

Identification of training and development needs

257
Q

What is the supervisor’s benefit from performing an employee performance evaluation?

A

Increased managerial effectiveness

Documentation of employee performance

258
Q

What is the organization’s benefit from performing an employee performance evaluation?

A

Increased organizational effectiveness

Basis for determining applicable merit-based pay increase

259
Q

Who should the employee performance evaluation be performed on?

A

Firefighter I

Firefighter II

Fire Lieutenant

260
Q

When are the employee performance rating forms sent to the appropriate officer?

A

Approximately two weeks prior to the expected date of completion

261
Q

What is Section 1 of the Employee Performance Evaluation Program?

A

Overview

262
Q

What is Section 2 of the Employee Performance Evaluation Program?

A

Rating

263
Q

What can distort what the rater sees and believes to be true?

A

Personal point of view

Values

Preferences

264
Q

What are the four common biases at work during performance management?

A

Haloing

Stereotyping

Just like me

Projection

265
Q

What is the halo effect?

A

Positive or negative general reaction supervisors have

266
Q

What is another name for the halo effect that is extremely negative?

A

Mental glare or horn effect

267
Q

Where does stereotyping come from?

A

Each person’s early value programming and experiences

268
Q

When does stereotyping occur?

A

When a supervisor uses information to categorize and judge an employee’s performance

269
Q

Performance management must be based on what?

A

Observable behavior and results

270
Q

What is projecting?

A

When assumptions are made about the reasons an individual behaves the way they do

271
Q

When the reason for the evaluation comes from the observer and not the person being evaluated, that is known as:

A

Projection

272
Q

What is recency?

A

Giving too much weight to recent events

273
Q

What is initial impression?

A

Distorting subsequent information based only on initial impression

274
Q

What is leniency?

A

Grading everyone higher than deserved

275
Q

What is contrasting?

A

Evaluating an employee relative to the last person graded

276
Q

What is central tendency?

A

Placing everyone in the middle of the scale

277
Q

What is attribution?

A

Taking credit vs. blaming

Providing evaluation based on feedback from previous personal encounters

278
Q

What is section 3 of the employee performance evaluation program?

A

Definition of Rating Terms

279
Q

What is the lowest performance category rating on the employee performance evaluation program?

A

Unsatisfactory

280
Q

What is the definition of unsatisfactory for the employee performance evaluation program?

A

Obviously below what is required

Should significantly improve within a relatively short period of time

Periodically re-evaluated

281
Q

What happens if an employee’s job performance improves to “Satisfactory” during the re-evaluation period?

A

Employee granted merit increase on a delayed (w/o retro) basis

282
Q

What is the definition of needs improvement for the employee performance evaluation program?

A

r the level of competent performance

Performance leaves something to be desired and further development

Trial-and-error phase

Promise of becoming satisfactory within a reasonable, expected period of time

Meets standards in some areas but not in other

Periodically re-evaluated

Just below that of acceptable

283
Q

What is the definition of satisfactory for the employee performance evaluation program?

A

Demonstrated consistently competent work

Attainable most of the time

Consistently acceptable performance

Meets or slightly exceeds

Satisfactory quantity of work in a reasonable and expected manner

284
Q

What is the definition of above average for the employee performance evaluation program?

A

Consistently performing well beyond the normal, expected performance

Often exceeds standards in critical areas 202.03

Noticeably above satisfactory

285
Q

What is the definition of excellent for the employee performance evaluation program?

A

Exceedingly rare

Reserved for truly exceptional employee

Consistently performs in an excellent manner

Performance is easily recognized

286
Q

What is section 4 of the employee performance evaluation program?

A

Esablishing performance standards and completing the rating form

287
Q

What are performance standards?

A

Knowledge, skills, ability, and attitudes

288
Q

What are job class specifications?

A

Knowledge skills, experience, and education

289
Q

Each position within a classification has a:

A

Purpose and scope

Duties and responsibilities

290
Q

What type of process is the employee performance evaluation?

A

An ongoing process

291
Q

What are the additional rating factors for all supervisors on the employee performance evaluation?

A

Utilization of resources

Administrative decision making

Accomplishing objectives

292
Q

What is section B of the rating form?

A

Additional Rating Factors for All Supervisors

293
Q

What is section A of the rating form?

A

Rating Factors

294
Q

What is part III of the rating form?

A

Employee development

295
Q

What is part IV of the rating form?

A

Annual performance certification

296
Q

What is part V of the rating form?

A

Supervisor review

297
Q

What is part VI of the rating form?

A

Employee review/remarks

298
Q

Part III, Employee Development, on the rating form, allows for supervisors to do what?

A

Identify training needs

Solicit employee views

Facilitate communication

299
Q

What is Part III, Employee Development, on the rating form also used to identify?

A

Employee awards and commendations

300
Q

What is considered the “overall” performance rating for the employee during a particular rating period and determines the merit increase?

A

Annual Performance Certification, Part IV

301
Q

What must be on the annual performance certification and forwarded to whom?

A

Signature and title

Date the form

Forward to supervisor

302
Q

What rating in the annual performance certification should be explained in the “General Comments”?

A

Unsatisfactory, Needs Improvement, or Excellent

303
Q

The Supervisor Review, Part V, of the rating form should be initialed and dated by:

A

Evaluator’s supervisor

304
Q

Who checks the appropriate box for approval or disapproval of the merit increase on the evaluation form?

A

Fire Chief

305
Q

The employee is asked to sign the rating form with _____.

A

Name, title and date

306
Q

What is section 5 of the employee performance evaluation program?

A

The performance evaluation interview

307
Q

What helps overcome apprehension during the actual evaluation interview?

A

Frequent communication and feedback on job performance

308
Q

The quality and effectiveness of the entire performance evaluation will hinge on the ability of the supervisor to be what?

A

Direct and candid

309
Q

What approach enables the employee to work toward his greatest potential?

A

Build on the employee’s strengths

310
Q

At the conclusion of the performance evaluation interview, the evaluator should have answered these four questions for the employee:

A

How am I doing?

Where do I go from here?

What are my major skills and abilities?

What areas of my performance need improvement?

311
Q

What is section 6 of the Employee Performance Evaluation Program?

A

Checklist for processing the performance

312
Q

If an employee receives a rating of “unsatisfactory” or “needs improvement” what should the evaluator advise the employee?

A

He will be receiving a follow-up evaluation

313
Q

What is the purpose of evaluating newly employed personnel during their first year?

A

To ensure they can perform their job

Properly

Safely

Efficiently

Legally

314
Q

What are the evaluation processes of new employees designed to identify?

A

Deviations from proper accepted procedures

315
Q

How often should a Battalion Chief attempt to assign each probationary employee on their shift to a different company officer?

A

Every three months

316
Q

How often should the Battalion Chief ensure that all probationary employees are formally evaluated by the company officer to which they are assigned?

A

Every three months

317
Q

Who has responsibilities when it comes to evaluation of a probationary employee?

A

Battalion Chiefs

Station Commanders

Training Division

318
Q

Who completes a daily probationary performance report?

A

Station Commanders

319
Q

When does the Station Commander complete a formal performance evaluation?

A

4th, 8th, and 11th month

320
Q

The Station Commander should be familiar with which guidebook?

A

Probationary Firefighter Training Program – Station Officer Guidebook

321
Q

When is the written and practical exam given for the probationary employee?

A

6th and 11th month

322
Q

What is the responsibility of the training division when it comes to the probationary employee?

A

Provide basic orientation

Explain assessment and evaluation process

Schedule and administer a written and practical exam

Review and file all daily performance reports

323
Q

The 4th, 8th, and 11th month probationary performance evaluation should be in accordance with what manual?

A

Performance Evaluation Program Instruction Manual

324
Q

When the 4th, 8th, and 11th month probationary performance evaluations are completed, they should be forwarded to whom?

A

Shift Commander

325
Q

Where does the Shift Commander forward the 4th, 8th, and 11th month probationary performance evaluations?

A

4th and 8th month to Training Division

11th month to the Fire Chief’s Office

326
Q

Who is responsible for completing the daily probationary report?

A

Station Commander

Acting Station Commander

Rescue Lieutenant

327
Q

How many areas of evaluation are utilized on the daily probationary performance report?

A

13, same as the formal employee evaluation form

328
Q

What are the possible ratings a new employee can receive on the daily probationary performance evaluation?

A

Excellent

Satisfactory

Unsatisfactory

Not applicable

329
Q

What ratings require a comment to be added by the evaluator on the probationary employee performance evaluation?

A

Unsatisfactory

Above satisfactory

330
Q

Who is supposed to review and sign the daily probationary evaluation?

A

Station commander

Acting station commander

331
Q

Where is the white copy of the daily probationary performance report forwarded to?

A

Training division

332
Q

Where is the yellow copy of the daily probationary performance report forwarded to?

A

Shift Commander

333
Q

Where is the pink copy of the daily probationary performance report forwarded to?

A

Retained at the station level

334
Q

Station Commanders are responsible for assisting the probationary employee in completing assignments in a _____ manner.

A

Timely and accurate

335
Q

How many shifts is the probationary employee supposed to ride a rescue?

A

10 shifts every 6 months

336
Q

How many shifts is the probationary employee supposed to ride an engine?

A

10 shifts every 6 months

337
Q

With the performance evaluation, management will have the ability to identify what two things?

A

Superior preformance

Productivity and training requierments

338
Q

Who benefits from performance evaluations?

A

Employees
Their Supervisors
The organization

339
Q

The employee benefits from performance evaluations in what four ways?

A

Feedback on performance
Understanding of performance expectations
Participation in goal-setting
Identification of training and development needs

340
Q

The supervisor benefits from performance evaluations in what two ways?

A

Increased managerial effectiveness

Documentation of employee performance

341
Q

The organization benefits from performance evaluations in what three ways?

A

Increased organizational efectiveness
Basis for determining applicable merit-based
Pay increase

342
Q

Performance evaluations are sometimes erroneously viewed as what?

A

A waste of time at best

destructive to the supervisor/emoloyee relationship.

343
Q

T or F: A supervisors effectiveness as a rater will be considered by his/her supervisor in his/her own rating.

A

True

344
Q

T or F: Its possible to have a totally objective observation.

A

False

345
Q

What are the four common biases during performance management?

A

Haloing
Stereotyping
Just Like Me
Projection

346
Q

The Halo effect is also called what?

A

Horn effect

347
Q

Where does Stereotyping come from?

A

A persons early value programing and experiences.

348
Q

T or F: With Stereotyping, people make judgements about physical appearances, age, sex, race, and many other judgmental criteria.

A

True

349
Q

T or F: Halo effect can only be negative.

A

False

350
Q

Rating factors in section A for non-supervisors include what?

A
  • Work
  • Communication skills
  • Punctuality/Attendance
  • Amount and Quality of Work
  • Safety
  • Planning and Organizing Work
  • Working Without Direct or Detailed Supervision
  • Working with others
  • Acceptance of Change
  • Initiative
  • Judgement
  • Technical Proficiency
  • Public Contact
  • Appearance
351
Q

Additional rating factors for all supervisors in section B include what?

A
  • Utilization of Resources
  • Administrative decision Making
  • Accomplishing Objectives
352
Q

What part of the rating form is the “Employee Developement” located?

A

Part III

353
Q

“The ability to express thoughts and disseminate information clearly, both verbally and in writing” falls into what category of the rating form?

A

Communication Skills.

354
Q

What is part B of the rating form used for?

A

Supervisors only

355
Q

What part of rating form A covers work of the the employee that “meets deadlines”?

A

Amount and Quality of work.

356
Q

“Wearing all necessary protective clothing and equipment” falls under what rating and under what rating form?

A
  • Safety

- Rating form A

357
Q

“When not performing required assignments, time is utilized for the job-related benefit of the individual and the department/division”, relates to what section of form A rating form?

A

Planning and Organizing Work

358
Q

What are three characteristics of an employee that demonstrates that an employee does well “Working Without Direct or detailed supervision”?

A
  • Initiative
  • Motivation
  • Self-reliance
359
Q

An employee that “Accepts suggestions and supervision without complaint” is covered under what section of rating form A?

A

-Working with Others

Capt. Exam (9 decks)

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