OPM 500 Flashcards

1
Q

Staff meeting minutes will be sent to _____.

A

Each station

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2
Q

Copies of the staff meeting minutes will be kept at _____.

A

PSC

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3
Q

Stations may dispose of old staff meeting minutes after _____.

A

2 weeks

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4
Q

What do the monthly reports outline?

A

Responses by unit and station

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5
Q

Monthly Reports will be sent to _____.

A

Each station

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6
Q

Copies of the monthly reports will be kept at _____.

A

PSC

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7
Q

Stations may dispose of old monthly reports after _____.

A

2 months

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8
Q

Any questions regarding the staff meeting and monthly reports will be directed to whom?

A

Shift Battalion Chief

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9
Q

Information pertaining to public records are contained in:

A

Florida Statutes Chapter 119

City of Sunrise Code of Ordinances Chapter 2, Article VIII

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10
Q

What section defines the custodian of the City’s public records?

A

Section 2-392

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11
Q

Who is the City’s public records custodian?

A

City Clerk

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12
Q

Public records requestors shall be directed to whom?

A

Fire Rescue Administration or City Clerk’s office

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13
Q

If a request for an extensive public record is presented to the FD administration office which involves multiple departments, the Fire Administration will coordinate the production of those documents with whom?

A

City Clerk’s office

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14
Q

When was HIPPA implemented?

A

1996

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15
Q

Who implemented HIPAA?

A

Federal government

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16
Q

What does the HIPAA Privacy Rule provide federal protection for?

A

Individual identifiable health information

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17
Q

What type of safeguards does the HIPAA Security Rule provide?

A

Administrative

Physical

Technical

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18
Q

What is the primary concern for HIPAA?

A

Restriction on use and disclosure of protected health information

Persons living or dead

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19
Q

Which information is not allowed over the radio during telemetry?

A

Patient name

Medical record numbers

Medicare/Medicaid numbers

Social security numbers

Phone/fax number

Vehicle ID/plate number

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20
Q

What is a central component of HIPAA?

A

Security of PHI

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21
Q

Completed patient reports are required to be stored in what?

A

Specific interoffice envelops

Envelops in top drawer of station file cabinet

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22
Q

Where are the completed patient reports forwarded to?

A

EMS Shift Supervisor

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23
Q

Why are the patient reports forwarded to the EMS Shift Supervisor?

A

For collation and quality assurance review

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24
Q

After review from the EMS Shift Supervisor, where are the patient reports forwarded to?

A

Billing office

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25
Q

What must be provided to each patient encountered by Fire Rescue where a patient report is generated?

A

Notice of Privacy Practices

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26
Q

Who can sign the Notice of Privacy Practices?

A

Patient or family member

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27
Q

HIPAA permits whom to impose civil monetary penalties for non-compliance?

A

Secretary of Health and Human Services

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28
Q

Who is the privacy officer for Sunrise Fire Rescue?

A

Administrative Officer

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29
Q

The HIPAA Privacy Officer serves as the point of contact for:

A

Patient complaints

Subpoenas

Record requests

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30
Q

Who provides a copy of the patient report when the employee is subpoenaed?

A

The issuer of the subpoena

No longer the Records Custodian

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31
Q

In regards to computer usage and rules, what policy is followed?

A

City of Sunrise’s Computer Systems Security and use Policy

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32
Q

Where can the Computer Systems Security policy be found?

A

The Personnel Portal on intranet under administrative policies

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33
Q

City telephones shall not be utilized for any personal activities between the hours of what?

A

0800-1700

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34
Q

Personal phone calls are limited to how many minutes?

A

No more than 10 minutes

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35
Q

The use of cellular phone and personal digital assistants (PDA) while on duty shall be limited to:

A

Work related calls made on work issued phones

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36
Q

Use of personal cell phones is only permitted during what?

A

Limited times when work responsibilities are not performed

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37
Q

Digital imaging devices may not be used while on duty except with permission from whom?

A

Fire Chief or designee

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38
Q

Personal cellular telephone policy:

A

Placed on silent mode

Allow voice mail to answer call

Messages checked on down time

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39
Q

Who should utilize the cellular telephone when the vehicle is driving?

A

Person in the officer’s seat

One-person vehicles use only when absolutely necessary

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40
Q

What should be used when using personal imaging devices while on duty?

A

Common sense

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41
Q

Identity Theft Prevention standards are established by whom?

A

Federal Trade Commission

Under the Identity Theft Red Flags and Address Discrepancies

Under the Fair and Accurate Credit Transaction Act of 2003

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42
Q

The identity theft program contains policies and procedures designed to ___, ___,____ to Red Flags for identity theft.

A

Identify

Detect

Respond

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43
Q

Sunrise Fire Rescue is a _____ with _____ under the Red Flag Rules.

A

Creditor with covered accounts

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44
Q

Under the Red Flag Rules, Sunrise FD is required to:

A

Periodically identify covered accounts

Establish written identity theft prevention program

Administer the identity theft prevention program

45
Q

What does “Account” mean in regards to identity theft prevention?

A

A continuing relationship established by a person that involves a deferred payment

46
Q

What does “Covered Account” mean in regards to identity theft prevention?

A

Account that SFD offers or maintains and permit multiple payments

47
Q

What does “Identity Theft” mean in regards to identity theft prevention?

A

Fraud committed or attempted

48
Q

What does “Identifying Information” mean in regards to identity theft prevention?

A

Name or number to identify a specific person

49
Q

What does “Red Flag” mean in regards to identity theft prevention?

A

Pattern, practice, or specific activity that indicates possible identity theft

50
Q

What does “Service Provider” mean in regards to identity theft prevention?

A

Person who provides a service directly to SFD

Third party billing and other organizations

51
Q

How often does SFD determine whether it offers or maintains covered accounts?

A

Annually

52
Q

Sunrise FD will conduct an annual risk assessment that takes into consideration what:

A

Methods it uses to open its accounts

Methods it uses to access its accounts

Previous experiences with identity theft

53
Q

The annual identification of covered accounts should ideally be conducted by whom?

A

An evaluation or audit team

Acting under direction of the Fire Chief or program administration

54
Q

Once SFD has identified its covered accounts, it shall identify what?

A

Red Flags on annual basis

55
Q

How often will SFD identify red flags?

A

As they arise and incorporate them

56
Q

What factors are considered in identifying relevant Red Flags for covered accounts?

A

Types of covered accounts

Methods it provides to open covered accounts

Methods it provides to access covered accounts

Incident of identity theft

57
Q

If a patient or representative makes a telephone inquiry regarding an account, Sunrise personnel shall require the patient to verify:

A

Date of birth 501.04

Social security number (or last 4)

Address

58
Q

If any personnel at Sunrise FD believe identity theft has occurred or may be occurring, he shall immediately notify whom?

A

A supervisor

Who will contact the Red Flag Rule compliance officer

59
Q

In the event of a breach involving 500 or more persons, SFD will review what State Statute and will determine if reporting must be done within _____ days.

A

Statute 501.171

Within 10 days

60
Q

What happens to patient medical records and payment records when identity theft has occurred?

A

Must be corrected

61
Q

How often is the Identity Theft Prevention Program updated?

A

Annually

62
Q

The individual in charge of Red Flag Rules shall be involved in what?

A

Oversight

Development

Implementation

Administration

63
Q

When are employees trained on the Identity Theft Prevention Program?

A

During their orientation process

64
Q

Documentation of training for the Identity Theft Prevention Program will be maintained for at least:

A

4 years

65
Q

Who will be trained on the Theft Prevention Program annually?

A

All staff that administer the Program

Staff who regularly deal with covered accounts

66
Q

Who is responsible to provide regular and on-going reviews of policies to insure that the books are complete and that all personnel are familiar?

A

All officers

67
Q

What are general orders?

A

Permanent policies that are not intended to change

68
Q

General orders are considered what priority?

A

Highest

69
Q

Who review general orders?

A

Reviewed and signed by Fire Chief

70
Q

How are the index pages of the general orders provided?

A

By topic and alphabetical order

71
Q

How often are general orders formally reviewed?

A

Every year for update

72
Q

Who is responsible for reviewing general orders?

A

Labor Management/OPM Committee

73
Q

What are administrative bulletins?

A

Informational in nature

74
Q

What is included in administrative bulletins?

A

Short-term announcements, classes, street closings, etc.

75
Q

Who review administrative bulletins?

A

Reviewed and signed by Fire Chief

76
Q

How are the index pages of the administrative bulletins provided?

A

By topic and alphabetical order

77
Q

How often are administrative bulletins formally reviewed?

A

Every year for update

78
Q

Who is responsible for reviewing the administrative bulletins?

A

Labor Management/OPM Committee

79
Q

Why does an authorized signature need to be included with the patient care report?

A

In order to bill patients

80
Q

Who determines acceptable methods of documenting authorization for a patient care report?

A

Health Care Finance Administration (HCFA)

81
Q

When is a representative allowed to sign on behalf of the patient?

A

If patient is physically or mentally unable to sign

82
Q

Who may sign for the patient?

A

Representative

egal representative

Relative

Friend

Representative of an institution providing care

Governmental agency

83
Q

What must the party signing for the patient indicate?

A

Patient’s name followed by “by” and

Include their name

Address relationship to patient

Reason patient cannot sign

84
Q

How long is the authorization in effect if a representative signs for the patient?

A

Indefinitely unless patient or representative revokes it

85
Q

What are the two reports used to document the activities of the various personnel responding to incidents?

A

Computerized NFIRS

EMS Report

86
Q

What happens if the electronic reporting system is down?

A

Documented by hand on forms provided

87
Q

If a blank form for documenting is not available, then all information will be recorded on what?

A

Blank sheet of paper

88
Q

Which report is used for a specific type of run documentation?

A

NFIRS

89
Q

What is used to document NFIRS incidents electronically

A

Records Management System (FireRMS)

90
Q

Which NFIRS is used on all incidents?

A

NFIRS 1 Basic

91
Q

Which NFIRS will be utilized for a structure fire?

A

NFIRS 2 and 3

92
Q

Which NFIRS will be utilized for a Hazmat Incident?

A

NFIRS 7

93
Q

What NFIRS is used for all firefighter injuries?

A

NFIRS 5 (Fire Service Casualty)

94
Q

Who is responsible for the quality assurance and accuracy of the reports being generated in the reporting system?

A

Battalion Chiefs

95
Q

Who is responsible for ensuring that every call for service is appropriately documented?

A

Shift Commanders and Station Commanders

96
Q

On multi-unit responses, who is responsible for coordinating the overall detailed narrative of the incident?

A

Officer in command

97
Q

What order is the detailed narrative supposed to be in?

A

Chronological and systematic order

98
Q

What are the reference books used to complete the patient care report?

A

City of Sunrise EMS Report Guidebook

Current EMS protocols

99
Q

An attempt to leave a completed patient care report should be left at the hospital unless advised by whom

A

EMS Captain or Battalion Chief

100
Q

A completed patient care report must be transmitted to the receiving facility within _____ of the time the vehicle was originally dispatched.

A

24 hours

101
Q

If the ECG is unable to transmit to the PCR tablet, what happens?

A

Print ECG and affix a barcode or identifying number

Along with patient name, date, and log number

102
Q

Where is the printed ECG paper forwarded to?

A

EMS shift supervisor

103
Q

Who changed the way patients are classified for billing purposes?

A

Health Care Financing Administration

104
Q

What are the classifications for billing utilized by SFRD?

A

BLS and ALS

105
Q

What is considered BLS for billing purposes?

A

National EMS Education and Practice Blueprint for EMT 502.05

Includes peripheral IV

106
Q

What is considered ALS for billing purposes?

A

One or more ALS intervention

EMT-Intermediate or Paramedic

Beyond the scope of the EMT-Basic

107
Q

What will be needed in the event of more narrative space?

A

Supplemental patient forms

108
Q

Who has the authority to destroy or remove files?

A

Fire Chief or designee