OPM 500 Flashcards
Staff meeting minutes will be sent to _____.
Each station
Copies of the staff meeting minutes will be kept at _____.
PSC
Stations may dispose of old staff meeting minutes after _____.
2 weeks
What do the monthly reports outline?
Responses by unit and station
Monthly Reports will be sent to _____.
Each station
Copies of the monthly reports will be kept at _____.
PSC
Stations may dispose of old monthly reports after _____.
2 months
Any questions regarding the staff meeting and monthly reports will be directed to whom?
Shift Battalion Chief
Information pertaining to public records are contained in:
Florida Statutes Chapter 119
City of Sunrise Code of Ordinances Chapter 2, Article VIII
What section defines the custodian of the City’s public records?
Section 2-392
Who is the City’s public records custodian?
City Clerk
Public records requestors shall be directed to whom?
Fire Rescue Administration or City Clerk’s office
If a request for an extensive public record is presented to the FD administration office which involves multiple departments, the Fire Administration will coordinate the production of those documents with whom?
City Clerk’s office
When was HIPPA implemented?
1996
Who implemented HIPAA?
Federal government
What does the HIPAA Privacy Rule provide federal protection for?
Individual identifiable health information
What type of safeguards does the HIPAA Security Rule provide?
Administrative
Physical
Technical
What is the primary concern for HIPAA?
Restriction on use and disclosure of protected health information
Persons living or dead
Which information is not allowed over the radio during telemetry?
Patient name
Medical record numbers
Medicare/Medicaid numbers
Social security numbers
Phone/fax number
Vehicle ID/plate number
What is a central component of HIPAA?
Security of PHI
Completed patient reports are required to be stored in what?
Specific interoffice envelops
Envelops in top drawer of station file cabinet
Where are the completed patient reports forwarded to?
EMS Shift Supervisor
Why are the patient reports forwarded to the EMS Shift Supervisor?
For collation and quality assurance review
After review from the EMS Shift Supervisor, where are the patient reports forwarded to?
Billing office
What must be provided to each patient encountered by Fire Rescue where a patient report is generated?
Notice of Privacy Practices
Who can sign the Notice of Privacy Practices?
Patient or family member
HIPAA permits whom to impose civil monetary penalties for non-compliance?
Secretary of Health and Human Services
Who is the privacy officer for Sunrise Fire Rescue?
Administrative Officer
The HIPAA Privacy Officer serves as the point of contact for:
Patient complaints
Subpoenas
Record requests
Who provides a copy of the patient report when the employee is subpoenaed?
The issuer of the subpoena
No longer the Records Custodian
In regards to computer usage and rules, what policy is followed?
City of Sunrise’s Computer Systems Security and use Policy
Where can the Computer Systems Security policy be found?
The Personnel Portal on intranet under administrative policies
City telephones shall not be utilized for any personal activities between the hours of what?
0800-1700
Personal phone calls are limited to how many minutes?
No more than 10 minutes
The use of cellular phone and personal digital assistants (PDA) while on duty shall be limited to:
Work related calls made on work issued phones
Use of personal cell phones is only permitted during what?
Limited times when work responsibilities are not performed
Digital imaging devices may not be used while on duty except with permission from whom?
Fire Chief or designee
Personal cellular telephone policy:
Placed on silent mode
Allow voice mail to answer call
Messages checked on down time
Who should utilize the cellular telephone when the vehicle is driving?
Person in the officer’s seat
One-person vehicles use only when absolutely necessary
What should be used when using personal imaging devices while on duty?
Common sense
Identity Theft Prevention standards are established by whom?
Federal Trade Commission
Under the Identity Theft Red Flags and Address Discrepancies
Under the Fair and Accurate Credit Transaction Act of 2003
The identity theft program contains policies and procedures designed to ___, ___,____ to Red Flags for identity theft.
Identify
Detect
Respond
Sunrise Fire Rescue is a _____ with _____ under the Red Flag Rules.
Creditor with covered accounts
Under the Red Flag Rules, Sunrise FD is required to:
Periodically identify covered accounts
Establish written identity theft prevention program
Administer the identity theft prevention program
What does “Account” mean in regards to identity theft prevention?
A continuing relationship established by a person that involves a deferred payment
What does “Covered Account” mean in regards to identity theft prevention?
Account that SFD offers or maintains and permit multiple payments
What does “Identity Theft” mean in regards to identity theft prevention?
Fraud committed or attempted
What does “Identifying Information” mean in regards to identity theft prevention?
Name or number to identify a specific person
What does “Red Flag” mean in regards to identity theft prevention?
Pattern, practice, or specific activity that indicates possible identity theft
What does “Service Provider” mean in regards to identity theft prevention?
Person who provides a service directly to SFD
Third party billing and other organizations
How often does SFD determine whether it offers or maintains covered accounts?
Annually
Sunrise FD will conduct an annual risk assessment that takes into consideration what:
Methods it uses to open its accounts
Methods it uses to access its accounts
Previous experiences with identity theft
The annual identification of covered accounts should ideally be conducted by whom?
An evaluation or audit team
Acting under direction of the Fire Chief or program administration
Once SFD has identified its covered accounts, it shall identify what?
Red Flags on annual basis
How often will SFD identify red flags?
As they arise and incorporate them
What factors are considered in identifying relevant Red Flags for covered accounts?
Types of covered accounts
Methods it provides to open covered accounts
Methods it provides to access covered accounts
Incident of identity theft
If a patient or representative makes a telephone inquiry regarding an account, Sunrise personnel shall require the patient to verify:
Date of birth 501.04
Social security number (or last 4)
Address
If any personnel at Sunrise FD believe identity theft has occurred or may be occurring, he shall immediately notify whom?
A supervisor
Who will contact the Red Flag Rule compliance officer
In the event of a breach involving 500 or more persons, SFD will review what State Statute and will determine if reporting must be done within _____ days.
Statute 501.171
Within 10 days
What happens to patient medical records and payment records when identity theft has occurred?
Must be corrected
How often is the Identity Theft Prevention Program updated?
Annually
The individual in charge of Red Flag Rules shall be involved in what?
Oversight
Development
Implementation
Administration
When are employees trained on the Identity Theft Prevention Program?
During their orientation process
Documentation of training for the Identity Theft Prevention Program will be maintained for at least:
4 years
Who will be trained on the Theft Prevention Program annually?
All staff that administer the Program
Staff who regularly deal with covered accounts
Who is responsible to provide regular and on-going reviews of policies to insure that the books are complete and that all personnel are familiar?
All officers
What are general orders?
Permanent policies that are not intended to change
General orders are considered what priority?
Highest
Who review general orders?
Reviewed and signed by Fire Chief
How are the index pages of the general orders provided?
By topic and alphabetical order
How often are general orders formally reviewed?
Every year for update
Who is responsible for reviewing general orders?
Labor Management/OPM Committee
What are administrative bulletins?
Informational in nature
What is included in administrative bulletins?
Short-term announcements, classes, street closings, etc.
Who review administrative bulletins?
Reviewed and signed by Fire Chief
How are the index pages of the administrative bulletins provided?
By topic and alphabetical order
How often are administrative bulletins formally reviewed?
Every year for update
Who is responsible for reviewing the administrative bulletins?
Labor Management/OPM Committee
Why does an authorized signature need to be included with the patient care report?
In order to bill patients
Who determines acceptable methods of documenting authorization for a patient care report?
Health Care Finance Administration (HCFA)
When is a representative allowed to sign on behalf of the patient?
If patient is physically or mentally unable to sign
Who may sign for the patient?
Representative
egal representative
Relative
Friend
Representative of an institution providing care
Governmental agency
What must the party signing for the patient indicate?
Patient’s name followed by “by” and
Include their name
Address relationship to patient
Reason patient cannot sign
How long is the authorization in effect if a representative signs for the patient?
Indefinitely unless patient or representative revokes it
What are the two reports used to document the activities of the various personnel responding to incidents?
Computerized NFIRS
EMS Report
What happens if the electronic reporting system is down?
Documented by hand on forms provided
If a blank form for documenting is not available, then all information will be recorded on what?
Blank sheet of paper
Which report is used for a specific type of run documentation?
NFIRS
What is used to document NFIRS incidents electronically
Records Management System (FireRMS)
Which NFIRS is used on all incidents?
NFIRS 1 Basic
Which NFIRS will be utilized for a structure fire?
NFIRS 2 and 3
Which NFIRS will be utilized for a Hazmat Incident?
NFIRS 7
What NFIRS is used for all firefighter injuries?
NFIRS 5 (Fire Service Casualty)
Who is responsible for the quality assurance and accuracy of the reports being generated in the reporting system?
Battalion Chiefs
Who is responsible for ensuring that every call for service is appropriately documented?
Shift Commanders and Station Commanders
On multi-unit responses, who is responsible for coordinating the overall detailed narrative of the incident?
Officer in command
What order is the detailed narrative supposed to be in?
Chronological and systematic order
What are the reference books used to complete the patient care report?
City of Sunrise EMS Report Guidebook
Current EMS protocols
An attempt to leave a completed patient care report should be left at the hospital unless advised by whom
EMS Captain or Battalion Chief
A completed patient care report must be transmitted to the receiving facility within _____ of the time the vehicle was originally dispatched.
24 hours
If the ECG is unable to transmit to the PCR tablet, what happens?
Print ECG and affix a barcode or identifying number
Along with patient name, date, and log number
Where is the printed ECG paper forwarded to?
EMS shift supervisor
Who changed the way patients are classified for billing purposes?
Health Care Financing Administration
What are the classifications for billing utilized by SFRD?
BLS and ALS
What is considered BLS for billing purposes?
National EMS Education and Practice Blueprint for EMT 502.05
Includes peripheral IV
What is considered ALS for billing purposes?
One or more ALS intervention
EMT-Intermediate or Paramedic
Beyond the scope of the EMT-Basic
What will be needed in the event of more narrative space?
Supplemental patient forms
Who has the authority to destroy or remove files?
Fire Chief or designee
