Operations Management Objectives Flashcards
Operation managers have to maximize these three because they are essential to a company’s survival
Productivity
Efficiency
Profit
Make sure that all the resources are utilized adequately during the production process
Productivity
If operations management is carried out successfully, you will have better outputs, which means your product and service will become better and more tailored for the market.
Competitive advantage
This makes it possible for your organization to stand out from the competition and gain new customers
Competitive advantage
This happens if the production of quality products and customer satisfaction are adequately maximize
Reduced cost of operations
Proper operations management ensures that there are laid down processes, the products manufactured and services rendered are top-notch.
Quality of product and service
Leads to increased revenue and waste reduction
Reduced cost of operations
Examines the durability and reliability of every product before it is delivered to the consumers
Quality of product and service
Operations managers job is to ensure that the product is of high-quality, meets the customers needs, and that customers are treated well.
Guaranteed customer satisfaction
This person is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business
COO
Chief operating officer
This person is responsible for operations management of a company
Operations manager
Oversees product development, inventory, operation, staffing, production, etc.
Operations manager
Cooperating with other departments
Operations are cross-departmental
New ideas are created, all ideas are revived , and current ones are expanded to produce new products or offer new services
Product design
Predict the consumers demand for the company’s products or services
Forecasting
This is done by relying on past and present data about the company’s products and services consumption
Forecasting
The operations manager follow up with the consumers to confirm that the delivery delivery was made on time and that the goods/services delivered or what consumers ordered, and they met their functionality needs.
Delivery management
This is conducted to know the demands of the customer
Marketing research
This is the management of the production process of a product, from raw materials to finish products.
Supply chain management
This includes everything from production, distribution, shipping, to the delivery of the products, to control the production process, inventory management, sales, and sourcing of suppliers that will supply the finished product at reasonable prices
Supply chain management
He should analyze the operations process, figure out what they are doing, right or wrong, check the results received from the current process, and look forward for ways to improve it
Process improvement and optimization
