Operations Management Objectives Flashcards

1
Q

Operation managers have to maximize these three because they are essential to a company’s survival

A

Productivity
Efficiency
Profit

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2
Q

Make sure that all the resources are utilized adequately during the production process

A

Productivity

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3
Q

If operations management is carried out successfully, you will have better outputs, which means your product and service will become better and more tailored for the market.

A

Competitive advantage

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4
Q

This makes it possible for your organization to stand out from the competition and gain new customers

A

Competitive advantage

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5
Q

This happens if the production of quality products and customer satisfaction are adequately maximize

A

Reduced cost of operations

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6
Q

Proper operations management ensures that there are laid down processes, the products manufactured and services rendered are top-notch.

A

Quality of product and service

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7
Q

Leads to increased revenue and waste reduction

A

Reduced cost of operations

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8
Q

Examines the durability and reliability of every product before it is delivered to the consumers

A

Quality of product and service

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9
Q

Operations managers job is to ensure that the product is of high-quality, meets the customers needs, and that customers are treated well.

A

Guaranteed customer satisfaction

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10
Q

This person is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business

A

COO
Chief operating officer

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11
Q

This person is responsible for operations management of a company

A

Operations manager

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12
Q

Oversees product development, inventory, operation, staffing, production, etc.

A

Operations manager

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13
Q

Cooperating with other departments

A

Operations are cross-departmental

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14
Q

New ideas are created, all ideas are revived , and current ones are expanded to produce new products or offer new services

A

Product design

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15
Q

Predict the consumers demand for the company’s products or services

A

Forecasting

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16
Q

This is done by relying on past and present data about the company’s products and services consumption

A

Forecasting

17
Q

The operations manager follow up with the consumers to confirm that the delivery delivery was made on time and that the goods/services delivered or what consumers ordered, and they met their functionality needs.

A

Delivery management

18
Q

This is conducted to know the demands of the customer

A

Marketing research

19
Q

This is the management of the production process of a product, from raw materials to finish products.

A

Supply chain management

20
Q

This includes everything from production, distribution, shipping, to the delivery of the products, to control the production process, inventory management, sales, and sourcing of suppliers that will supply the finished product at reasonable prices

A

Supply chain management

21
Q

He should analyze the operations process, figure out what they are doing, right or wrong, check the results received from the current process, and look forward for ways to improve it

A

Process improvement and optimization