Operations Management Objectives Flashcards
Operation managers have to maximize these three because they are essential to a company’s survival
Productivity
Efficiency
Profit
Make sure that all the resources are utilized adequately during the production process
Productivity
If operations management is carried out successfully, you will have better outputs, which means your product and service will become better and more tailored for the market.
Competitive advantage
This makes it possible for your organization to stand out from the competition and gain new customers
Competitive advantage
This happens if the production of quality products and customer satisfaction are adequately maximize
Reduced cost of operations
Proper operations management ensures that there are laid down processes, the products manufactured and services rendered are top-notch.
Quality of product and service
Leads to increased revenue and waste reduction
Reduced cost of operations
Examines the durability and reliability of every product before it is delivered to the consumers
Quality of product and service
Operations managers job is to ensure that the product is of high-quality, meets the customers needs, and that customers are treated well.
Guaranteed customer satisfaction
This person is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business
COO
Chief operating officer
This person is responsible for operations management of a company
Operations manager
Oversees product development, inventory, operation, staffing, production, etc.
Operations manager
Cooperating with other departments
Operations are cross-departmental
New ideas are created, all ideas are revived , and current ones are expanded to produce new products or offer new services
Product design
Predict the consumers demand for the company’s products or services
Forecasting