Operations and Maintenance Flashcards
A systematic management process of planning and budgeting for known future cyclical repair and replacement requirements that extend the life and retain the usable condition of facilities and systems, not normally contained in the annual operating budget. Includes major activities that have a maintenance cycle in excess of one year (e.g., replace roofs, paint buildings, resurface roads).
Capital Renewal/Replacement
A comparative industry indicator/benchmark used to indicate the relative physical condition of a facility, group of buildings, or entire portfolio “independent” of building type, construction type, location, or cost.
Facilities Condition Index (FCI Index)
Total dollar amount of existing maintenance repairs and required replacements (capital renewal) that were not accomplished when they should have been, not funded in the current fiscal year, or otherwise deferred.
Deferred Maintenance (DM) Backlog
Instead of periodic and stand-alone studies of elements of the capital needs of an institution, this model defines six phases of an integrated and comprehensive (“soup-to-nuts”) planning process.
Strategic Capital Development Model
Continuous systematic approach to identifying, assessing, prioritizing, and maintaining the specific maintenance, repair, renewal, and replacement requirements for all facility assets.
Facilities Condition Assessment
Method of assessing existing buildings and infrastructure to measure the extent of maintenance backlogs.
Facilities Audit
Periodic recurring costs for replacement/renewal projects and one-time funding for improvements and programmatic projects.
Recapitalization
The plumbers report to one supervisor, the electricians to another, and the HVAC mechanics to another. The trade staff is then dispatched to jobs in any facility from the central pool of resources.
Trade Based/Central Shop Organization
Assigns a mixture of trade expertise to care for a specific set of buildings.
Zone Based Organization
Structured around the type of work. One work group performs the preventive maintenance, while another group responds to service calls.
Function Based Organization
A customer is charged a predetermined hourly rate for labor plus the cost of materials and equipment needed for a job.
Time and Material Agreement
Useful when there is a hard limit on the funds available.
Fixed Price Agreement
Sets an upper limit on the cost to the fund provider, but allows for a lower cost when a project goes well.
Guaranteed Maximum Price Agreement
Defines a value for a unit of work such as the cost of excavating a cubic yard of rock or installing a foot of six-inch water main.
Unit Rate Agreement
The annual value of maintenance and repair (M&R) divided by the facility’s current replacement value (CRV).
Maintenance Reinvestment Rate (MRR)
Documents past and current practices, and determines the effectiveness of those practices in supporting the mission of the department and institution.
Custodial Audit
One custodian is assigned to clean a certain area, such as two floors of a building, day after day.
Zone Cleaning
A crew goes into a building, with perhaps four people cleaning eight floors. They work together to accomplish the tasks, literally sweeping through the building from top to bottom.
Crew or Gang Cleaning
Assigned specialists flow through spaces to be cleaned.
Team Cleaning
Take the total number of square feet (e.g., 100,000 square feet) and divide by an expected productivity standard, such as 25,000 square feet per custodian, per day.
Raw Square Footage Staffing Method
Based upon a complete inventory of every fixture in a building and how long it takes to clean each fixture based on industry standards.
Fixture Staffing Method
An inventory is taken of all room types, the tasks to be completed, the frequency of those tasks, and the times needed to accomplish those tasks.
Type of Space Staffing Method
On-hand inventories are reduced and materials are made available through arrangements or contracts with vendors, either on a scheduled basis or on short notice as needed.
Just In Time
Measures biological activity present in all living cells on earth.
ATP Meter
Each team member holds the whole team accountable.
Self-Directed Cleaning
The campus is divided into conveniently sized zones, usually 300,000 to 1,000,000 square feet, and a team of multitrade-skilled craftspersons is assigned to each zone.
Zone Maintenance
The expected loss from a fire of a given severity.
Fire Risk
The physical assets of a university (buildings and infrastructure) require capital to create (Birth), annual operating funds to maintain (M&O), periodic capital to replace worn out or obsolete components (Recapitalization), and capital funds to eventually dispose of the assets (Burial).
Total Cost of Ownership (TCO)
A condition or set of conditions that could lead to the start or spread of a fire.
Fire Hazard
Used in low-rise, 2-5 story buildings.
Hydraulic Elevators
Used in low to mid-rise, 5-15 story buildings.
Geared Traction Elevators
Used in low to mid-rise, 4-20 story buildings.
Machine Room Less Elevators
Used in high-rise, 12-100+ story buildings.
Gearless Traction Elevators
Uses mono-flow T-fittings to divert the water from the main into the radiator and then back into the same main.
One-Pipe System
Most common system for heating and cooling. Has a supply main and a return main, with pipe sizes that vary based on the water flow within each portion of the system.
Two-Pipe System