operation strategies

Question 1

operation strategies (P)

Answer 1

performance objectives – quality, speed, dependability, flexibility, customisation, cost

Question 2

operation strategies (NP)

Answer 2

new product or service design and development

Question 3

operation strategies (SCM)

Answer 3

supply chain management – logistics, e-commerce, global sourcing

Question 4

operation strategies (O)

Answer 4

outsourcing – advantages and disadvantages

Question 5

operation strategies (T)

Answer 5

technology – leading edge, established

Question 6

operation strategies (IM)

Answer 6

inventory management – advantages and disadvantages of holding stock, LIFO (last-in-first-out), FIFO (first-in-first-out), JIT (just-in-time)

Question 7

operation strategies (QM)

Answer 7

quality management
control
assurance
improvement

Question 8

operation strategies (ORTC)

Answer 8

overcoming resistance to change – financial costs, purchasing new equipment, redundancy payments, retraining, reorganising plant layout, inertia

Question 9

operation strategies (G)

Answer 9

global factors – global sourcing, economies of scale, scanning and learning, research and development