OP-Chapter9

Question 1

Leadership

Answer 1

Goal directed influence

Question 2

Leadership vs. Management

Answer 2

• Value flexibility and innovation vs. value stability and order
• Risk seekers vs. Risk avoiders
• Effectiveness vs. Efficiency
• “Do the right things” vs. “Do the things right”
• Establishing directions vs. Planning and budgeting
• Inspire with vision vs. Develop goal hierarchies
• High emotional involvement vs. Low emotional involvement
• Flexible, innovative organization vs. Bureaucracy
• Leaders need mentors vs. Managers need Trainers
• Turbulent and difficult times vs. Prosperous and stable times
• Stereotype: clearly positive vs. Rather negative

Question 3

Empowerment

Answer 3

The process, by which managers delegate power to motivate greater responsibility in balancing the achievement of both personal and organizational goals.

Question 4

Yukl’s definition of empowerment

Answer 4

Psychological empowerment describes how the intrinsic (essential) motivation and self-efficacy of people are influenced by leadership behavior, job characteristics, organization structure, and their own needs and values.

Question 5

Guidelines for Empowering Employees

Answer 5

• Encourage job mastery
• Create a freedom to act
• Cultivate a “service wisdom”
• Provide emotional support
• Share power
• Learn how to let go
• Etc.

Question 6

Charismatic Leadership

Answer 6

Charismatic leaders are those leaders who are capable of having a profound and extraordinary effect on followers.

Question 7

Guidelines for transformational leadership

Answer 7

• Articulate a clear and appealing vision (Explain how the vision can be contained, and empower people to achieve the vision)
• Act confident and optimistic (Express confidence in followers)
• Use dramatic, symbolic actions to emphasize key values
• Lead by example