OM CH3 Flashcards

1
Q

Short range forecast

A

< 3 months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Long range forecast

A

> 3years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Qualitative forecasting methods

A
  • Jury of executive opinion
  • Delphi method
  • Sales force composite
  • Consumer market survey
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Jury of executive opinion

A

A method of forecasting using a composite forecast prepared by a number of individual experts. The experts form their own opinions initially from the data given, and revise their opinions according to the others’ opinions. Finally, the individuals’ final opinions are combined.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Delphi method

A

The Delphi method is a forecasting process framework based on the results of several rounds of questionnaires sent to a panel of experts. Several rounds of questionnaires are sent out, and the anonymous responses are aggregated and shared with the group after each round. The experts are allowed to adjust their answers in subsequent rounds. Since multiple rounds of questions are asked and the panel is told what the group thinks as a whole, the Delphi method seeks to reach the correct response through consensus.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

naive approach of forecasting

A

demand in current period is that of last period

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Moving average method

A

average of 3 years for example

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Weighted moving average method

A

like weighted average but recent years receive a higher weight

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Exponential smoothing

A

uses the smoothing constant.

If it is 1 then the current period = demand of previous period

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Linear regression

A

forecasting method with computer. Takes external factors into account., like managers of weather.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Error of forecast

A

Ft - At

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

MAD

A

Mean Absolute Deviation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

MSE

A

Mean Squared Error
MAD^2
to enlarge the mistakes made

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

MAPE

A

Mean Absolute Percent Error

for comparing companies of different sizes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Tracking signal

A

when

  1. The forecast is too low because you are in a growing market
  2. If your seasonal index is wrong
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Life cycle

A

introduction
growth
maturity
decline

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Introduction phase

A
  • product design is crucial
  • regular changes in design
  • variation is limited
  • high attention to quality
  • high production costs
18
Q

Growth phase

A
  • forecasts are crucial
  • product- and process reliability are increased
  • improvement in product compared to competitors
  • enlarging capacity
19
Q

Maturity

A
  • standardization
  • small adjustments
  • optimal capacity
  • increasing stability
  • cutting costs
20
Q

Decline

A
  • small product variation
  • minimalizing costs
  • overcapacity in the industry
  • items with a low margin are discarded
  • decreasing capacity
21
Q

classical products

A

early entry / late exit

22
Q

innovators

A

early entry / early exit

23
Q

followers

A

wait for a product to be successful and then sell it for a low price

24
Q

Product development first 2 phases

A

idea, ability

25
Q

What happens when plan is approved?

A

Product Development Team is formed

26
Q

What does the Product Development Team do?

A

examine customer requirements

27
Q

What team is formed after the Product Development Team?

A

Design & Engineering Team

supervised by Product Development Team

28
Q

What does the Design & Engineering Team do?

A

Functional specifications
Product specifications
Design review

29
Q

Functional specifications

A

What the product should be capable of.

30
Q

Product specifications

A

How to implement the functional specifications.

31
Q

Design review

A

internal test

32
Q

Test Market

A

external test of the product

33
Q

Quality Function Deployment

A

method to build a bridge between customer wishes and the attributes of the product

34
Q

What step-by-step guide do consultants use for Quality Function Deployment?

A

They use the House of Quality

  1. Customer wishes (10h battery life)
  2. How to satisfy what the customer wants. (certain type of battery)
  3. Relationship matrix. The degree to which 2 satisfies 1.
  4. Comparison of product to product of competitors.
35
Q

Robust design

A

variation can be handled (frozen pizza)

36
Q

CAM

A

Computer Aided Manufacturing

37
Q

CIM

A

Computer Integrated Manufacturing
combination of CAD and CAM
–> less mistakes, because only one software is used

38
Q

Value Analysis

A

Testing products during the production, instead of afterwards (Elon Musk and Tesla on bamboo floor.)

39
Q

Strategic alliance

A

contract is not mandatory

40
Q

joint-venture

A

there is a contract.