OCCURRENCE MANAGEMENT

Question 1

a central part of continual improvement. It is the process by which errors or near errors are identified and handled.

Answer 1

OCCURRENCE MANAGEMENT

Question 2

to correct the errors in either testing or communication that result from an event and to change the process so that the error is unlikely to happen again.

Answer 2

OCCURRENCE MANAGEMENT

Question 3

any event that has a negative impact on an organization, including its personnel, the product of the organization, equipment or the environment in which it operates.

Answer 3

OCCURRENCE

Question 4

establish a process to detect all problems, using the tools that are available.

Answer 4

OCCURRENCE MANAGEMENT PROCESS

Question 5

involve a planned and organized evaluation of processes and procedure to identify potential error points, so actions can be taken to prevent the errors from ever occurring.

Answer 5

PREVENTIVE ACTIONS

Question 6

the fixing of any consequences that result from an error.

Answer 6

REMEDIAL ACTION OR REMEDIATION

Question 7

address the cause of the error.

Answer 7

CORRECTIVE ACTIONS