NURS 321 Flashcards
Interviewing/Coaching/Counselling/Psychotherapy
Interchangeable Terms about gathering data, objectively helping people to build on strengths, and focus on issues.
Intentionality
Importance of being in the moment and responding flexibly to the ever-changing situations and needs of clients
Cultural Intentionality
Acting with a sense of capability and flexibly choosing on action from a range of alternatives
Resilience
persons ability to recover from life’s challenges
Self-Actualization
Curative Force in Psychotherapy - human tendency to actualize themselves
Microskills
Specific communication skills that provide counsellors with many alternative ways to support clients
Emotional Regulation
Ability to control troublesome emotions and impulses
Prejudice
making a judgement in advance of due examination
Stereotypes
Fixed mental images of a group that are applied to all its members
Discrimination
Taking action against people because they belong to a category
Ethnocentrism
The tendency to regard one’s own ethnic group, nation, religion, or culture as better or more correct than others.
Oppression
Unjust or cruel exercise of authority or power
Posture of Reciprocity
- Identify cultural values embedded in our professional interpretations.
- Find out if members recognize these assumptions.
- Give respect to any cultural difference identified.
- Determine effective ways of adapting interpretations or recommendations.
Strengths Prespective
- every individual has strengths.
- we don’t know anyones capacity to grow and change.
- we best serve clients by collaborating with them
Mandatory Ethics
Ethical functioning at the minimum level of the professional practice
RAP
Recognize
Anticipate
Problem-Solve
Johari Window Model
Open/Free Area (known and known), Blind Area (known to others, not to self), Hidden area (known to self, not to others), Unknown (unknown and unknown)
Informed Consent
Right of clients to be informed about their therapy and to make autonomous decisions pertaining to it.
Freud
Founder of Psychoanalysis - says behaviour is determined by irrational forces, unconsciousness motivations, and biological/instinctual drives
Aspirational Ethics
Doing what is in the best interest of the client, a higher standard
Fear-Based Ethics
Acting in a way to avoid punishment
Concern-based Ethics
How can you be the best nurse possible?
Positive-Ethics
Practitioners focused on doing their best for their clients
Professional Code of Ethics
- Provides a basis for accountability
- Protect individuals from unethical practice
- Provide a basis for reflecting on and improving practice
Guiding Steps in Making Decisions (8)
- Identify the problem/dilemma
- Identify potential issues
- Consult Code of Ethics
- Consider Laws and Regulations
- Seek support/guidance
- Brainstorm possible solutions
- Consider consequences of different decisions
- Choose best course of action
Informed Consent
Ethical and Legal requirement which involves the right of clients to autonomy and decision-making. Included educating, empowering, and building trusting relationships with clients
Confidentiality
An ethical concept which is central to develop trust in a relationship
Western Therapeutic Models
Values of individual choice/autonomy are not congruent with cultures that value collectivism.
Individual and Environmental Factors
Not all are individual, important for counsellors to consider the clients community and challenges related to environmental realities.
Three Pillars of Evidence-Based Practice
- Looking at the best available research
- Relying on expertise
- Considering client preferences and culture
Dual or Multiple relationships
When a health care practitioner assumes multiple roles with a client
Nonsexual/nonprofessional
Supervisor and therapist, providing therapy to a friend, borrowing money from a client
Sexual relationship
Engaging in an emotional/sexual relationship with a current or former client
Professional Boundaries
Spaces between the nurse’s power and patient’s vulnerability
Boundary Crossings
Brief excursions across professional lines of behaviour that may be inadvertent, thoughtless or even purposeful while attempting to meet a special therapeutic need of the patient (ex. attending client’s wedding)
Boundary Violation
Serious Breach! Can cause harm AND is unethical. Can result when there is confusion between needs of nurse and patient.
Why are boundaries important in nursing?
Inspires confidence & trust
Demonstrates respect
Reflective of our ethical obligations
Uphold standards and legal requirement
Continuum of Professional Behavior
under-involvement - therapeutic relationship - over-involvement
Warning signs of boundary crossing
Excessive self-disclosure
Special Treatment/Favouritism
Believing that you are the only one who understands or help patient
Flirtation
Overprotective Behavior
Secretive behavior
Preventing Boundary Crossing
- Be aware
- Be cognizant of feelings/behaviour
- Be observant of behaviour of other professionals
- act in best interest of the patient
- Evaluate interactions and relationships
Life Instincts
Serve to ensure survival and orientate humans toward growth, development, and creativity
Death instincts
An unconscious with to harm yourself or others, accounts for the aggressive drive of the human experience
Structure of Personality (ID)
Impulses that are biologically driven and unconscious
Structure of Personality (Ego)
Mediates between the ID and the reality
Reality Principle
Logical thinking to create plans of action to satisfy needs
Structure of Personality (Superego)
Developed to protect us from the danger of our impulses, rooted in parent expectations
Unconscious
The mind that exists beyond awareness - needs and motivation are unconscious
Anxiety
Feeling of dread that results from repressed feelings, memories, desires, and experiences that emerge to the surface of awareness
Reality Anxiety
Fear of real-world danger
Neurotic Anxiety
Fear of instincts getting out of hand, fear of punishment
Moral Anxiety
Guilt felt by acting outside of your moral code
Ego-Defense Mechanisms
Repression, Denial, Reaction formation, Projections, Displacement, Rationalization, Sublimation, Regression, Introjection, Identification, Compensation
Freuds Psychosexual Developmental Stages
Oral: inability to trust, fear of love
Anal: Inability to recognize or express anger, lack of autonomy
Phallic: inability to accept sexuality/sexual feelings
Crisis
A turning point in life that must be resolved to move forward
Psychodynamic Therapy
More limited objectives, less likely to use couch, have fewer sessions, use supportive interventions, focus on here/now of relationship, focus on practical concerns
Maintaining the Analytic Framework
Maintain neutrality and objectivity, regular and consistent sessions, consistent fees, consistent environment
Free Association
Encourage client to say whatever comes to mind, opens door to the unconscious
Interpretation
Pointing out, explaining and teaching the meaning behind behavior, dreams,defenses
Latent conent
Hidden motives, wishes, fears
Manifest content
Dream itself
Dream Analysis
Helps uncover the meanings of the manifest content
Resistance
Client’s reluctance to discuss/develop awareness of repressed experiences
Jung’s Perspective
Focus on psychological changes that occur in midlife
Object-Relations Theory
Concerned with attachment and separation
Self Psychology
How we use interpersonal relationships to develop our sense of self
Relational Psychodynamic Model
Therapy = interactive
Silence
Therapist listens without comment to support the client in sharing whatever thoughts arise, silence is essential!
Nonjudgmental Approach
Aware of not invalidating client’s behaviours and experiences, frame interpretations as hunches as opposed to declarations of truth
Monitoring countertransference
Maintaining awareness of spontaneous reactions to what the client says or does
Psychoanalytic therapy and Multiculturalism Strengths
- everyone has background childhood experiences
- Erikson’s theory
Psychoanalytic Therapy and Multiculturalism Shortcomings
- Costly, western values.
- Ambiguity can be problematic for clients who expect therapist to take an active role
- Does not always address social, cultural and political factors that cause challenges
Leadership traits
Sense of identity, open to new experiences, stamina, committed to self-care, model effective behaviour, show vulnerability, use personal power and confidence
Trait Approach
Assumes leaders have inherent personal characteristics
Position Approach
Leadership that is defined by the authority of a particular person
Leadership-Style Approach
- Authoritarian Leader
- Democratic Leader
- Laissez-Faire Leader
Authoritarian Leader
Dictates the activities of members, has an absolute power over decisions, goals, and major plans
Democratic Leaders
Leader who seeks maximum involvement from group members
Laissez-Faire Leaders
Leader who participates minimally, little input
Distributed-Functions Approach
Every group member is a leader at times, nearly everyone can be taught to be an effective leader
Task Role Leader
Emerges in groups because they have the best idea and/or does the most to guide the discussion. Plays in aggressive role and may be disliked.
Maintenance Role Leader
Emerges in time of conflict, works toward group harmony, resolves tension, and works to strengthen bonds within the group
Conflict
Disagreement and/or discord among group members or different groups of people
Win-Lose Approach
an ineffective way to resolve conflict; increases distrust and decreases cohesion
No-Lose problem-solving
It is almost always possible for both sides to have their needs met”
1. All people have the right to have their needs met
2. What is in conflict almost never their needs but their solutions to those needs
Role Reversal
Each individual expresses their opinions AFTER restating the ideas and feelings of the opposing individual
Inquiry
Using gentle, probing questions to learn more about what the individual is thinking/feeling
“I” Messages
Decrease defensiveness and facilitate more open and honest communication
Disarming
Finding some truth in what the other individuals POV, then sharing agreement, even if you feel they are wrong
Stroking
Involves saying something genuinely positive to the person you are in conflict with
Mediation
Used to resolve conflicts between disputing groups - involves intervention of an acceptable and neutral party who has no decision-making power
Consensus
Majority agree to a decision
Simple Majority vote
highest # of votes win
Two-Thirds or Three-Fourths Majority vote
Same as simple majority but one side HAS to reach 66%
Delegated Decisions
One person is told to make decision (with parameters)
Multiple Voting
Involves several rounds of voting where alternatives become shorter and shorter
Polling
Helps gather feedback, opinions, preferences and insights from different individuals
Antecedent Conditions
Time pressure and stress, high cohesiveness and social identity, isolate from other sources of information.
Phases of Escalation
- Trigger phase
- Escalation Phase
- Crisis Phase
Trigger Phase of escalation
an event that causes stress, begins the escalation phase
Escalation-phase of escalation
anxiety builds resulting in an emotional response
Crisis phase of escalation
client experiences loss of self-control and total loss of reason. Violence can occur
Escalating Emotions
Calm
Anxious
Agitated
Aggressive
Violent
Assessing for signs of agitation
words - what are they saying?
tone - angry or calm?
facial expression
demeanor
hands
other people
Carl Rogers
Father of psychotherapy research, focus on STRENGTHS
client-therapist relationship as the foundation of change
Existentialism
Humans are faced with anxiety of creating an identity in a world that lacks intrinsic meaning - focus on death, anxiety, isolation
Humanism
More optimistic, individuals have natural potential that can be actualized to find meaning
Maslow & Humanistic Psychology
TOP:
self-actualization
Esteem needs
belongingness and love needs
safety needs
physiological needs
BOTTOM
Self-actualization
achieving one’s full potential, including creative activities
Esteem needs
Prestige and feeling of accomplishment
Belongingness and love needs
Intimate relationships, friend
Self-transcendence
Seeking meaning and purpose beyond yourself
Who founded Positive Psychology
Martin Seligman
Congruence
Genuineness or realness
Unconditional positive regard
Acceptance and caring
Accurate empathetic understanding
Ability to deeply grasp the subjective world of another person
Growth-Promoting Climate
- Genuine behaviour
- Acceptance
- Empathetic understanding
PCT Group Goals
Provide a safe climate where members can explore their feelings and experiences
PCT Leader Roles & Functions
Facilitates the group as opposed to directing it.
Helps members follow their inner direction
PCT Degree of Structure
Leader provides little structure/direction and allows group to determine how time is spent
PCT Strengths
- Emphasis of truly listening and understanding the clients world from their internal frame of reference.
- emphasizes persons ability to find answers to their own problems
- importance on the counsellor as a person
PCT Limitations
- minimal structure
- non-directive nature may hinder productivity
- not all people do well when left to draw own intrinsic resources
Person-Centered Expressive Arts Therapy
Founded by Natalie Rogers
Extends PCT to creative expression
Gains insight through movement, art, writing, and music
Emotion-Focused Therapy
Person-centered approach that focuses on understanding how emotions affect human function and change
Main goal of EFT
Help individuals access and process emotions in constructive ways
Behavior Therapy
Focus on directly observable behavior
Criticized by psychoanalytic practitioners
Areas of development in behavioral therapy
- Classical Conditioning
- Operant Conditioning
- Social-Cognitive Therapy
- Cognitive-Behavior Therapy
Classical conditioning
Occurs prior to learning and creates a response through pairing
Operant Conditioning
Learning that involves behaviors that are influenced by consequences
ex) positive/negative reinforcement, punishment
Social-Cognitive Approach
Involves reciprocal interaction between environment, personal factors, and individual behaviors - assumes people are capable of self-directed behavior
Self-efficacy
Individuals ability to master a situation and bring about change
Key Concepts of Cognitive Behavioural Therapy (7)
- Rooted in scientific principles and procedures
- Behaviour can be operationally defined
- Deals with current problems, not historical
- Clients must assume an active, engaged role
- Change can occur without examining underlying issues
- Assessment is ongoing throughout treatment
- Interventions are tailored for each individual
Goals of therapy
Client-led, specific and measureable
Goals: concrete, clear, understood and agreed upon by client and counsellor
Ultimate goal is to increase personal choice and create new conditions for learning