Non Verbal Communication

Question 1

Non verbal communication definition

Answer 1

messages sent and received without words

Question 2

Functions of nonverbal communication

Answer 2

1) Supplements verbal communication
2) Regulates interaction
3) Conveys relational level messages
4) Exerts power/control (Ex: eye contact, touch, body language)

Question 3

Kinesics

Answer 3

the use of body movements and gestures to convey messages

Question 4

Gendered differences (kinesics)

Answer 4

• Women tilt their head to show respect

- Women take smaller steps/ fill up less space in general

Question 5

Hidden curriculum (kinesics)

Answer 5

• Hidden messages school teaches us that is a means of social control
• Ex: Body movements: 80 percent of formal behaviors are performed by females

Question 6

Chronemics

Answer 6

the use of time to communicate messages to others
Power:
- Status is communicated with ‘waiting time’.
- Those with more power speak longer
- Workplace time: some people don’t need to report their working hours

• Cultural differences
• Temporal expectations

Question 7

Cultural differences (chronemics)

Answer 7

• Monochronic: culture values being on time, meetings are scheduled, time is compartmentalized and singular
• Polychronic: time is seen as fluid, cultural groups value relationships more

Question 8

Temporal expectations

Answer 8

how much time is expected for certain things

- Ex: Emailers have 24 hours otherwise it looks bad

Question 9

Artifacts

Answer 9

material we surround ourselves with

• Cultural meaning of artifacts: it demonstrates what you value, your mood/feelings
• Change is used to communicate to the outside world ways we are changing. (Ex: haircuts, tattoos)

Clothing:

• There is correlation between identity and clothing
• Has individual meaning

Political significance of artifacts:
- Artifacts are used to allow certain behaviors (Ex: dress code)

Question 10

Haptics

Answer 10

use of touch to communicate

Question 11

Types of touch

Answer 11

1) Positive effect: express positive things
2) Playful
3) Control
4) Ritualistic (Ex: greetings)
5) Task-related
6) Unintentional
7) Touch in professional settings

Question 12

Proxemics

Answer 12

the use of space to communicate

• intimate space (0-18 inches): reserved for close contacts
• personal space (1-4 ft): casual relationships
• social space: 4-12 feet
• public space: 12 feet

Question 13

Vocalics

Answer 13

the use of voice/paralanguage to communicate

- Ex: speech, inflection, volume, silence, fillers (‘uh’)

Question 14

Functions of vocalics

Answer 14

• To repeat
• To compliment
• To contradict
• To substitute
• To regulate and manage

Question 15

Perceptions based on vocal cues

Answer 15

• Physical characteristics
• Emotion
• Credibility

Question 16

Level of observation

Answer 16

People differ and disagree in what they define communication to be
Ex) is sneezing communication or not?