Non-verbal communication Flashcards
Non-verbal communication is a major component in ________ ________
emotional intellegence
strong non verbal communication skills are associated with
social, work, and relationship sucess
verbal vocal
spoken language
verbal nonvocal
sign language, emblems
nonverbal vocal
signs, snorts, grunts, laughter, tone, pitch rate, laughter
nonverbal nonvocal
illustrators, adaptors, facial expressions, body orientation
characteristics of nonverbal communication
- continuous
- includes intentional and unintentional behaviours
- ambiguous
nonverbal communication occurs in ________ ______
mediated messages
what are non verbal cues in texting
emojis
functions of nonverbal communication
- repeating
- complementing
- substituting
- accenting
- regulating
- contradicting (mixed messages)
verbal communication complexity
- one dimensional (words only)
verbal communication flow
- intermittent (speaking and silence alternating)
verbal communication clarity
- less subject to misinterpretation
verbal communication impact
- has less impact when verbal and nonverbal cues are contradictory
verbal communication intentionality
- usually deliberate
non verbal communciation complexity
- multiple dimensions (voice, posture, gestures, distance, ect.)
nonverbal communication flow
- continuous (impossible to not communicate nonverbally)
nonverbal communication clarity
- more ambigous
nonverbal communication impact
- has stronger impact when verbal and nonverbal communication cues are contradictory
nonverbal communication intentionality
- often unintentional
Deception cues
- non verbal behaviours that signla untruthfulness
Leakage
- nonverbal behaviours the reveal information a communicator does not disclose verbally
influences on nonverbal communciation
- gender
- culture
body movements: kinesthetics
- type of nonverbal communication
- the study of body positions and movement
body orientation
- type of nonverbal communication
- degree to which we face toward or away from someone with our body
Posture
- type of non verbal communication
- the way people carry themselves
gestures
- type of nonverbal communication
- motion of the body, usually hands or arms, that have communicative values
types of gestures
- illustrators
- emblems
- adaptors
Micro expressions
- brief facial expressions
- may convey true feelings
eyes convey
- emotion
- social connection
- attitudes
- interests (sexual and other)
- submission/dominance
non verbal bullying includes
- being silence in circumstances of injustices
- any behaviour that intimidates, harasses, threatens or is condesending
Individual factors in non verbal communication
- voice
- touch
- physical attractiveness’
External factors in non verbal communication
- distance
- environment
- time
