Non-verbal communication Flashcards
Non-verbal communication is a major component in ________ ________
emotional intellegence
strong non verbal communication skills are associated with
social, work, and relationship sucess
verbal vocal
spoken language
verbal nonvocal
sign language, emblems
nonverbal vocal
signs, snorts, grunts, laughter, tone, pitch rate, laughter
nonverbal nonvocal
illustrators, adaptors, facial expressions, body orientation
characteristics of nonverbal communication
- continuous
- includes intentional and unintentional behaviours
- ambiguous
nonverbal communication occurs in ________ ______
mediated messages
what are non verbal cues in texting
emojis
functions of nonverbal communication
- repeating
- complementing
- substituting
- accenting
- regulating
- contradicting (mixed messages)
verbal communication complexity
- one dimensional (words only)
verbal communication flow
- intermittent (speaking and silence alternating)
verbal communication clarity
- less subject to misinterpretation
verbal communication impact
- has less impact when verbal and nonverbal cues are contradictory
verbal communication intentionality
- usually deliberate