Emotional Intelligence and Self-Management Flashcards
the precived self is a relfection of our
self concept
the precived self
- the person we believe ourself to be in moments of honest self-examination
- the private self –> unlikely to reveal
the presenting self
- presenting ourselves in a certain way in order to generate impression of ourselves in the eyes of others
persona
- a face or front an individual puts on in social situations
facade
- a false apperance hiding what someone is truly like
self-descriptions
- taking about oneself in the way we want others to see us
accoutns
- explaining oneself in a way designed to minimize or justify the percieved severity of an undesirable situation
Apologies
- admitting that one has done something wrong while attempting to downplay the severity of the incident
entitlements / enhancements are
- goals to are oneself look better than they are in reality
entitlements
- designed to maximize an individuals apparent responsibility for an event
enhancements
- designed to maximize the favourability of an event itself
impression making techniques
- flattery
- favours
- emotional blackmail
flattery
- the use of compliments to persuade another individual to like someone more
favors
- doing something nice for someone to gain the persons approval
self disclosure
- the process of deliberately revealing significant information about oneself that is not normally know by others
self disclosure reduces
- level of uncertainty
social intergrations reinforce
- once self concept
social interactions
- people share information in order to develop relationships with those with similar interest, beliefs, values, attitudes, ect.
the nature of relationships determines
what information is appropriate to share
5 gideliens for self-disclosure
do you have a moral obligation to disclose?
- are the amount and types of disclosure appropriate?
- is the risk of disclosing reasonable
- will the effect be constructive
- is the self -disclosure reciprocated
boundries can be violated through
self disclosure
privacy management
- certain facts about ourselves should remain private
power distance
- the degree to which those people and organizations with less power within a culture accept and expect that power is unequally distributed within their culture
example of power distance
- low, middle, and upper classifications
individualism
- characteristic of a culture that values being self-relient and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement
collectivism
- the characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual
2 ways to develop cultural intelligence
- become culturally intelligent
- engage in culturally mindful interactions
types of cultural intelligence
- cognitive
- motivational
- metacognitive
- behavioural
cognitive
- the degree to which we have cultural knowledge
motivational
- the degree to which we desire to engage in intercultural interactions and adapt to differant cultural enviorments
metacognitive
- the degree to which we are conciouly aware of our intercultural interactions in a manner that helps us have more effective interpersonal experiences with people from differing cultures
behavioural
- the degree to which we behave in a maanr that is consistent with what we know about other cultures
culturally mindful interactions
- overall goal of mindful intercultural interaction is the be present in a nonjudgemental way
culturallly mindful interaction components
- attention
- intention
- attitude
