Emotional Intelligence and Self-Management Flashcards
1
Q
the precived self is a relfection of our
A
self concept
2
Q
the precived self
A
- the person we believe ourself to be in moments of honest self-examination
- the private self –> unlikely to reveal
3
Q
the presenting self
A
- presenting ourselves in a certain way in order to generate impression of ourselves in the eyes of others
4
Q
persona
A
- a face or front an individual puts on in social situations
5
Q
facade
A
- a false apperance hiding what someone is truly like
6
Q
self-descriptions
A
- taking about oneself in the way we want others to see us
7
Q
accoutns
A
- explaining oneself in a way designed to minimize or justify the percieved severity of an undesirable situation
8
Q
Apologies
A
- admitting that one has done something wrong while attempting to downplay the severity of the incident
9
Q
entitlements / enhancements are
A
- goals to are oneself look better than they are in reality
10
Q
entitlements
A
- designed to maximize an individuals apparent responsibility for an event
11
Q
enhancements
A
- designed to maximize the favourability of an event itself
12
Q
impression making techniques
A
- flattery
- favours
- emotional blackmail
13
Q
flattery
A
- the use of compliments to persuade another individual to like someone more
14
Q
favors
A
- doing something nice for someone to gain the persons approval
15
Q
self disclosure
A
- the process of deliberately revealing significant information about oneself that is not normally know by others
16
Q
self disclosure reduces
A
- level of uncertainty
17
Q
social intergrations reinforce
A
- once self concept
18
Q
social interactions
A
- people share information in order to develop relationships with those with similar interest, beliefs, values, attitudes, ect.
19
Q
the nature of relationships determines
A
what information is appropriate to share
20
Q
5 gideliens for self-disclosure
A
do you have a moral obligation to disclose?
- are the amount and types of disclosure appropriate?
- is the risk of disclosing reasonable
- will the effect be constructive
- is the self -disclosure reciprocated
21
Q
boundries can be violated through
A
self disclosure
22
Q
privacy management
A
- certain facts about ourselves should remain private
23
Q
power distance
A
- the degree to which those people and organizations with less power within a culture accept and expect that power is unequally distributed within their culture
24
Q
example of power distance
A
- low, middle, and upper classifications
25
individualism
- characteristic of a culture that values being self-relient and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement
26
collectivism
- the characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual
27
2 ways to develop cultural intelligence
- become culturally intelligent
- engage in culturally mindful interactions
28
types of cultural intelligence
- cognitive
- motivational
- metacognitive
- behavioural
29
cognitive
- the degree to which we have cultural knowledge
30
motivational
- the degree to which we desire to engage in intercultural interactions and adapt to differant cultural enviorments
31
metacognitive
- the degree to which we are conciouly aware of our intercultural interactions in a manner that helps us have more effective interpersonal experiences with people from differing cultures
32
behavioural
- the degree to which we behave in a maanr that is consistent with what we know about other cultures
33
culturally mindful interactions
- overall goal of mindful intercultural interaction is the be present in a nonjudgemental way
34
culturallly mindful interaction components
- attention
- intention
- attitude
35
