Emotional Intelligence and Self-Management

Question 1

the precived self is a relfection of our

Answer 1

self concept

Question 2

the precived self

Answer 2

• the person we believe ourself to be in moments of honest self-examination
• the private self –> unlikely to reveal

Question 3

the presenting self

Answer 3

• presenting ourselves in a certain way in order to generate impression of ourselves in the eyes of others

Question 4

persona

Answer 4

• a face or front an individual puts on in social situations

Question 5

facade

Answer 5

• a false apperance hiding what someone is truly like

Question 6

self-descriptions

Answer 6

• taking about oneself in the way we want others to see us

Question 7

accoutns

Answer 7

• explaining oneself in a way designed to minimize or justify the percieved severity of an undesirable situation

Question 8

Apologies

Answer 8

• admitting that one has done something wrong while attempting to downplay the severity of the incident

Question 9

entitlements / enhancements are

Answer 9

• goals to are oneself look better than they are in reality

Question 10

entitlements

Answer 10

• designed to maximize an individuals apparent responsibility for an event

Question 11

enhancements

Answer 11

• designed to maximize the favourability of an event itself

Question 12

impression making techniques

Answer 12

• flattery
• favours
• emotional blackmail

Question 13

flattery

Answer 13

• the use of compliments to persuade another individual to like someone more

Question 14

favors

Answer 14

• doing something nice for someone to gain the persons approval

Question 15

self disclosure

Answer 15

• the process of deliberately revealing significant information about oneself that is not normally know by others

Question 16

self disclosure reduces

Answer 16

• level of uncertainty

Question 17

social intergrations reinforce

Answer 17

• once self concept

Question 18

social interactions

Answer 18

• people share information in order to develop relationships with those with similar interest, beliefs, values, attitudes, ect.

Question 19

the nature of relationships determines

Answer 19

what information is appropriate to share

Question 20

5 gideliens for self-disclosure

Answer 20

do you have a moral obligation to disclose?
- are the amount and types of disclosure appropriate?
- is the risk of disclosing reasonable
- will the effect be constructive
- is the self -disclosure reciprocated

Question 21

boundries can be violated through

Answer 21

self disclosure

Question 22

privacy management

Answer 22

• certain facts about ourselves should remain private

Question 23

power distance

Answer 23

• the degree to which those people and organizations with less power within a culture accept and expect that power is unequally distributed within their culture

Question 24

example of power distance

Answer 24

• low, middle, and upper classifications

Question 25

individualism

Answer 25

• characteristic of a culture that values being self-relient and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement

Question 26

collectivism

Answer 26

• the characteristics of a culture that values cooperation and harmony and considers the needs of the group to be more important than the needs of the individual

Question 27

2 ways to develop cultural intelligence

Answer 27

• become culturally intelligent
• engage in culturally mindful interactions

Question 28

types of cultural intelligence

Answer 28

• cognitive
• motivational
• metacognitive
• behavioural

Question 29

cognitive

Answer 29

• the degree to which we have cultural knowledge

Question 30

motivational

Answer 30

• the degree to which we desire to engage in intercultural interactions and adapt to differant cultural enviorments

Question 31

metacognitive

Answer 31

• the degree to which we are conciouly aware of our intercultural interactions in a manner that helps us have more effective interpersonal experiences with people from differing cultures

Question 32

behavioural

Answer 32

• the degree to which we behave in a maanr that is consistent with what we know about other cultures

Question 33

culturally mindful interactions

Answer 33

• overall goal of mindful intercultural interaction is the be present in a nonjudgemental way

Question 34

culturallly mindful interaction components

Answer 34

• attention
• intention
• attitude