non-verbal communication

Question 1

it is the process of sending and receiving messages without using words, either spoken or written

Answer 1

non-verbal communication

Question 2

the use of physical behavior, expressions, and mannerisms to communicate non verbally, often done instinctively rather than consciously

Answer 2

body language

Question 3

the way you sit or stand can also communicate your comfort level, professionalism, and general disposition towards a person or conversation

Answer 3

posture

Question 4

actions communicate particular messages, either in place of speech or together and in parallel with spoken words

Answer 4

gesture

Question 5

“personal space”, the amount of distance we need and the amount of ___ we perceive as comfortable for the clients to share their thoughts

Answer 5

proxemics (space)

Question 6

the way how the speaker gives their message; this non verbal communication includes factor such as tone of voice, loudness, inflection, and pitch

Answer 6

paralanguage

Question 7

the look on the person’s face through the movement of their facial muscles

Answer 7

facial expression

Question 8

can indicate a range of emotions, including hostility (unfriendliness), interest, and attraction

Answer 8

eye contact

Question 9

can be used to communicate affection, familiarity, sympathy, and other emotions

Answer 9

haptics (touch)

Question 10

first impression lasts, different choice of clothes and colors can evoke different moods

Answer 10

appearance