NHA administrative assisiting Flashcards
type of scheduling that allows 3 people to be booked at the same time and be attended in order of arrival
- 1 patient being late does not interrupt providers schedule
wave scheduling
type of scheduling where 2 patients are schedules at the same time to see the same provider
double-booking
this notice describes how a patients medical info may be used or disclosed+ how to access
notice of privacy practices
this system allows patients to cancel, confirm, or reschedule an appointment
automated call routing
SOAP method to document on progress sheet
S- subjective (chief complaint-what patient says)
O-objective(clinical indication-vital signs)
A- assessment/ medical diagnosis
P-plan for treatment
electronic medical record system function that allows providers to digitally order lab and radiology testign, treatments, referrals, and prescriptions
computerized physician order entry (CPOE)
what are some parts of a patients demographic info
- full name
- dob
- address
- insurance
- marital status
- job
- social security
provided to the patient by the insurance company as a statement detailing what services were paid, denied, or reduced in payment
explanation of benefits (EOB)
explanation of benefits sent to the provider from the insurance company
remittance advice (RA)
a form a Medicare patient will sign when they think Medicare might not pay for a specific service or item
advance beneficiary notice (ABN)
allows specific reporting of diseases and newly recognized conditions, symptoms, injuries, etc
- 3 to 7 letters used
ICD- 10- CM
-International Classification of Diseases
system comprised of medical classifications for procedural codes used in inpatient settings (w/in hospitals) that record various treatments and testing
ICD-10-PCS
- procedure coding system (PCS)
INPATIENT
used to document procedures and technical services based on services by providers in outpatient settings
- OUTPATIENT
CPT codes
- current procedural terminology
group of codes and descriptions represent procedures, supplies, products, and services not listed in CPT code
HCPCS
- healthcare common procedure coding system
used to request payment from health insurance payers, like Medicare, after a patient has been treated
- claim is sent to the insurance company for reimbursement of services
CMS 1500