Nature and Function of Communication Flashcards
The process of exchanging information or messages from one party to another
Communication
A Latin word which means “common” where the word “communication” comes from
Communis
Involves the use of language to convey messages
Verbal Communication
A systematized collection of conventionalized symbols that can be arranged meaningfully according to a particular grammar
Language
Have no meaning even when they are arranged to become words
Symbols
Can be anything that is a language, or a systematized and organized collection of symbols
Verbal messages
The exchange of messages through written form. It is the sharing of written symbols through the use of language. It is also the clear and coherent presentation of ideas
Written communication
The process of conveying message through nonlinguistic means or without language. It involves interpreting and giving meaning to nonverbal messages
Nonverbal communication
Can be anything that can be given meaning without using a language. It involves actions, appearances, sounds, smells, and anything that can be conceived and interpreted by the mind
Nonverbal messages
3 features of Communication
- Communication is a process
- Communication occurs between two or more people
- Communication can be expressed through words, actions, or both at the same time
The transfer of information along with the transfer of understanding
Effective Communication
5 Functions of Communication
- Control
- Social Interaction
- Motivation
- Emotional expression
- Information dissemination
Communication functions to control behavior
Control
Communication allows individuals to interact with others
Social Interaction
Communication motivates or encourages people to live better
Motivation
