Features of an Effective Communication Flashcards

1
Q

The 7C’s of Effective Communication

A
  • Completeness
  • Conciseness
  • Consideration
  • Concreteness
  • Courtesy
  • Clearness
  • Correctness
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2
Q

It is essential to the quality of the communication process in general. It should include everything that the receiver needs to hear for him/her to respond, react, or evaluate properly

A

Completeness

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3
Q

The message should be direct or straight to the point

A

Conciseness

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4
Q

To be effective, the speaker should always consider relevant information about his/her receiver

A

Consideration

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5
Q

The message should be supported by facts, figures, and real-life examples and situation

A

Concreteness

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6
Q

The speaker should respect the culture, values and beliefs of his/her receivers

A

Courtesy

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7
Q

It implies the use of simple and specific words to express ideas. It is also achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience

A

Clearness

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8
Q

No grammatical error can eliminate negative impact on the audience and increases the credibility and effectiveness of the message

A

Correctness

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