Multicultural and Individual Differences Flashcards
How can you build trust with someone who is culturally different than you?
Listen, share yourself openly, avoid stereotyping, and research and learn about their culture.
What is culturally appropriate to African Americans regarding attending behaviour?
Avoid eye contact as a sign of respect. They may be emotionally intense and demonstrative.
What is culturally appropriate to Latina/o’s regarding attending behaviour?
Direct eye contact is seen as a challenge. Lengthy greetings and family are important.
What is culturally appropriate to Native Americans regarding attending behaviour?
A bowed head is a sign of respect. Personal questions might be offensive.
What is culturally appropriate to Asian-Americans regarding attending behaviour?
They prefer indirect and subtle communication, and minimal body language.
Why is observing client attending behaviour important?
To be aware of their individual differences and how your attending behaviour may affect them.
What is important to know before asking questions to multicultural people?
That clients may be off-put by questions are first.
What can help make someone more comfortable with questions?
Trust, self-disclosure, discussion of differences and personal sharing.
Why must we be cautious of gender and culture when exploring feelings?
Some cultures and genders have a difficult time sharing their feelings.
What gender is acknowledgment of feelings typically used on and why?
Men because in many cultures men are expected to hold back their feelings.