Chapter Five: Reflection of Feelings Flashcards
What is empathy?
Entering the world of the client, drawing out their stories, and understanding what they said.
What is the goal of empathy?
To understand how the clients see, feel and hear the world around them. Understand their perspective and experience.
What are the most important skills to develop empathy?
Listening skills and reflection of feeling.
What is reflection of feeling?
Being alert and responding to the feeling/emotion expressed instead of the content.
What does reflection of feeling help us do?
It helps develop empathic understanding.
What is emotional regulation?
When we help clients to understand their emotions and feelings through the strengthening of executive brain function.
Where do our emotions come from, and where do the actions come from?
The limbic system and action is followed in the prefrontal cortex.
Where do our cognitions, thoughts, and behaviours start?
They start from an emotional base.
What are feelings?
Feelings are associated with bodily experience.
What are emotions?
Emotions come from internal basic feelings and experience with the outer world.
What happens when we do not deal with our emotions underlying the truth?
Ineffective behaviour will continue.
What is the main task as a counsellor?
To uncover and help clients deal with complex, troubling, and confusing emotions.
What is the first step toward responding to a clients feelings and emotions?
Recognizing and naming the feelings and emotions.
What is it called when you recognize and name the feelings of the client?
Feeling words.
What are mixed feelings?
Mixed feelings are several combinations of emotions.
What should you do when a client talks about mixed feelings?
Reflect the surface word but listen to find more underlying, basic dimensions of emotion.
What are some words that indicate a client has mixed feelings?
upset, torn, mixed up, confused, unsure, and troubled.
How can you get clients to elaborate on mixed emotions?
A simple encourage and restatement, or you could question the emotions.
Why are metaphors important?
Metaphors help you to understand the emotional world of the client.
What are nonverbal feelings?
They are emotions shown through body movement.
Why does reflection of feeling help the client?
It helps the client to move toward self-acceptance and self-understanding.
Why would you use a paraphrase in regards to feelings and emotions?
A paraphrase would help clarify.
What else can you add to a paraphrase for clarity on the emotion?
A checkout.
What is acknowledgement of feelings?
It is when you briefly acknowledge the persons feelings.
Why is it important to use questions and reflection?
To discover specific feelings.
What should you do when sorting out complex mixed feelings?
Make a note of double messages and mixed feelings, ask questions that provide emotional experience, reflection of feeling, and observe how the client reacts to the reflection.
