MOU

Question 1

CAHP has the following rights, to represent its members before the State regarding _________?

Answer 1

wages, hours, and other terms and conditions of employment.

Question 2

Area/Section Commanders (should/shall) maintain their current practice of scheduling shifts and days off.

Answer 2

shall maintain their current practice.

Question 3

If a request is made by the CAHP Area Representative to make changes in the current practice of scheduling shifts and days off, the Commander should / shall meet and confer to discuss the requested changes.

Answer 3

shall meet and confer

Question 4

Can there be more than one Area Representative and one Alternate Area Representative per work location?

Answer 4

There shall be no more than one … Area Rep and Alternate Area Rep

Question 5

The Area Commander or his/her representative may / may not restrict access for reasons of safety, security, or operational needs.

Answer 5

The Area Commander or his/her representative may restrict access for reasons of safety, security, or operational needs.

Question 6

Upon request, how many hours shall be allowed a CAHP Representative to be allowed of release time to assist an employee on a grievance or complaint at each level of the grievance/complaint procedure it is in the CAHP Representative’s designated area of primary responsibility?

Answer 6

four hours at each level of the grievance or complaint procedure.

Question 7

What is a grievance?

Answer 7

A grievance is a dispute of one or another employee, or a dispute between the State and CAHP involving the interpretation, application, or enforcement of the express terms of the Agreement.

Question 8

The purpose of the grievance procedure?

Answer 8

To resolve grievances at the lowest possible level and to provide an orderly procedure for reviewing and resolving grievances involving the interpretation, application, or enforcement of the express terms of the Bargaining Unit Agreement.

Question 9

Informal Discussion

Answer 9

An employee grievance initially shall be discussed with the employee’s immediate supervisor.

Question 10

The Informal Discussion must occur with how many days?

Answer 10

This discussion must occur within 21 calendar days of the event or circumstances occasioning the grievance.

Question 11

The immediate supervisor shall give his/her decision or response within how many days from informal discussion?

Answer 11

The immediate supervisor shall give his/her decision within seven calendar days of the discussion.

Question 12

If an informal grievance is not resolved to the satisfaction of the grievant, what may be filed?

Answer 12

A formal grievance

Question 13

A formal grievance may filed no later than:

Answer 13

(a) - Twenty-one calendar days after the event or circumstances occasioning the grievance, or
(b) - Within seven calendar days of the decision rendered in the informal grievance procedure, whichever is later.

Question 14

Within how many days after receipt of the formal grievance, the person designated by the Department head as the first level of appeal shall/should respond in writing to the grievance?

Answer 14

14 calendar days. and shall respond in writing.

Question 15

A formal grievance shall/should/may be initiated in writing on a form provided by the state and shall/should/may be filed with a designated supervisor or manager identified by the appointing party as the first level of appeal.

Answer 15

shall and shall

Question 16

A grievance or complaint shall/should be filed on either a CHP 94, Employee Grievance/ Complaint form or an STD, Employee Contract Grievance, or union equivalent.

Answer 16

should

Question 17

If the grievant is not satisfied with the decision rendered pursuant to Level I, the grievant may appeal the decision within _____ calendar days to a designated supervisor or manager identified by the appointing authority as the second level of appeal.

Answer 17

14 calendar days

Question 18

Within _____ calendar days after receipt of the appealed grievance, the person designated by the Department head as the second level of appeal shall respond in writing to the grievance.

Answer 18

21 calendar days

Question 19

If the grievant is not satisfied with the decision rendered pursuant to Level II, the grievant may appeal the decision within ____ calendar days to a designated supervisor or manager identified by the appointing authority as the third level of appeal.

Answer 19

14 calendar days

Question 20

Within ____ calendar days after receipt of the appealed grievance, the person designated by the Department head as the third level of appeal shall respond in writing to the grievance.

Answer 20

21 calendar days

Question 21

If the grievant is not satisfied with the decision rendered at Level III, the grievant may appeal the decision within __ calendar days to the Director of CalHR or his/her designee.

Answer 21

14 calendar day

Question 22

Within __ calendar days after receipt of the appealed grievance, the Director ofCalHR or designee shall respond in writing to the grievance.

Answer 22

45 calendar days

Question 23

Failure of the grievant to comply with the time limits of this Article shall render the grievance ____ and _____. Failure of the Department or State to respond in a timely manner shall/should permit the grievance to be filed at the next level.

Answer 23

null and void / shall

Question 24

The purpose of the complaint process?

Answer 24

To resolve complaints informally at the lowest possible level involving the application or interpretation of an existing written rule or policy.

Question 25

What is a complaint?

Answer 25

A complaint is a dispute of one or more employees or a dispute between the CAHP and the Department involving the application or interpretation of an existing written rule or policy.

Question 26

An employee’s complaint initially shall/should/may be discussed with the employee’s immediate supervisor.

Answer 26

shall

Question 27

This discussion must occur within __ calendar days of the event or circumstances occasioning the complaint.

Answer 27

21 calendar days

Question 28

The immediate supervisor shall give his/her decision or response within ____ calendar days of the discussion.

Answer 28

seven calendar days