Motivation theorists

Question 1

What three states of mind that employees may have did Herzberg identify?

Answer 1

Motivated (or satisfied)
Not motivated (or not satisfied or dissatisfied)
Demotivated (or dissatisfied)

Question 2

What are hygeine factors?

Answer 2

Aspects of work that prevent employees being dissatisfied
Focus on extrinsic elements of work (factors outside of the job itself e.g. working conditions, basic pay, colleagues, company rules and procedures)
Surround the job, not the job itself
Will make the worker turn up to work, but won’t make the worker work harder