Improving motivation and engagement Flashcards
Influences on the choice and assessment of the effectiveness of financial and non-financial reward systems
N/A
What are the advantages of having engaged and motivated employees?
Greater productivity - Motivated and engaged employees are likely to work harder and produce more than employees who are not motivated and engaged
Promoting the business - Likely to share their experiences with other people which may attract workers to the business and give the business a good reputation
Trust between employer and employee - Likely to trust their employer, may have fewer absences
What is Taylor’s theory on motivation in brief?
To motivate employees, they should be based on the amount of output they have produced
Taylors approach
Called his approach piece-rate pay
Found if employees were paid more for being more productive, they would become more motivated and engaged with their job as there was an opportunity for employees to increase the amount they earnt
Advantages of Taylor’s theory
May improve productivity which means a business can reduce its costs by employing fewer employees
Disadvantages of Taylor’s theory
Employees may rush during the production process leading to mistakes and errors
Employees may become bored with completing the same task over and over again
What is Maslow’s theory?
Hierarchy of needs
List the categories on the hierarchy of needs, from bottom to top
Physiological needs, safety needs, belongingness, esteem needs, self-actualisation
What is Maslow’s hierarchy of needs?
Provides five categories of needs which a business must cater to if its employees are to be as engaged and motivated as possible
When does self-actualisation occur?
When a business gives employees the opportunity to meet their full potential through achievement, responsibility and the developmeny tof new skills and knowledge
How are esteem needs addressed by a business?
When a business gives employees access to opportunities for promotion and through recognising and celebrating successes
How is belonging and love addressed by a business?
When they give employees opportunities to build relationships through teamwork and social interactions
How are safety and physiological needs addressed by a business?
When a business offers employees job security and a safe working environment
When a business offers pay to employees so that they are able to purchase food and accommodation
Advantages of Maslow’s hierarchy
Offers businesses with a structured approach to try and improve employee motivation
Disadvantages of Maslow’s hierarchy
Assumes employees will place the same importance on each of their needs as ordered within the hierarchy and this may not apply to all staff
What did Herzberg suggest?
Two groups of factors which impact upon an employee’s motivation
Safer conditions - Business should offer hygiene factors, such as safe working conditions, pay, relationships, and clear policies. Hygiene factors won’t motivate employees but will stop them from becoming demotivated
Motivating factors - Businesses should offer motivating factors, such as opportunities for recognition, achievement, and responsibility. These will motivate employees
Advantages of Herzberg’s theory
+ Offers businesses a structured approach to try and improve employee motivation (maybe add more)
Disadvantages of Herzberg’s theory
- Assumes employees will place the same importance on each of the hygeine and motivating factors as Herzberg did and this may not apply to all staff
Examples of financial incentives
Piece rate
Commission
Salary schemes - Gives employees pension benefits usually based on their earnings and length of employment or membership of the scheme
Performance-related pay
Examples of non-financial incentives
Healthcare
Gym memberships
Child care
Factors when deciding what type of incentive to use
Financial position - Must be strong if financial methods will be used as they will directly increase the business’ cost
Demands of the employees - Some value financial methods, some prefer other types
Competitors - Businesses may need to compete with what competitors are offering their staff
