Marketing objectives Flashcards

1
Q

State possible marketing objectives

A
Sales volume
Sales value
Market size
Market share
Brand loyalty
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2
Q

Marketing objectives: Sales volume

A

Increasing the volume of goods sold

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3
Q

Marketing objectives: Sales value

A

Increasing the revenue generated through the sale of goods and services

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4
Q

Marketing objectives: Market share

A

Increasing market share to attract customers from competitors

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5
Q

Marketing objectives: Brand loyalty

A

Retaining customers and ensuring repeat customers

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6
Q

Marketing objectives: Market size/sales growth

A

Increase in the size of the whole market in volume or value of sales

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7
Q

What are the ways a business can decide on which marketing objectives to set?

A

Identify - Using market research and experience
Anticipate - Understanding data and current trends, and then predicting future trends
Target - Planning marketing campaigns

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8
Q

What are objectives?

A

Long-term targets for a business

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9
Q

What are marketing objectives related to?

A

Corporate objectives

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10
Q

What is market size?

A

Potential number of customers in the market

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11
Q

What is market size volume?

A

Quantity of goods and services produced in a particular market over a period of time, usually one year

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12
Q

What is market size value?

A

Total sales revenue generated from selling all of the goods and services produced in a particular market over a period of time, usually one year

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13
Q

What is sales volume?

A

Quantity of goods and services produced by a particular business over a period of time, usually one year

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14
Q

What is sales value?

A

Total sales revenue of a particular business over a period of time, usually one year

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15
Q

Formula for market growth % of year X

A

Change in the size of the market between year X-1 and year X/Size of market in year (X-1) x 100

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16
Q

Formula for sales growth % in year X

A

Chnage in sales of product or business between year X-1 and year X/Sales of product or business in year (X-1) x 100

17
Q

Market share formula

A

Sales of one product OR brand OR business/Total sales in the market x 100

18
Q

Internal influences on marketing objectives

A

Budget - does the busienss have enough cash to invest in achieving the objective?
Current product portfolio - does the business have a strong range of products?
Skliis/expertise - does the business have the right people? E.g. skills in social media or understanding the market place in different countries
The brand and brand loyalty
All objectives must tie into the other functional objectives - operations, finance and HR