motivation (managing people 1.4)

Question 1

what does taylors scientific management theory focus on?

Answer 1

breaking down complex tasks and providing incentives for workers

Question 2

what are 2 ways in which businesses implement taylors theory?

Answer 2

• specialisation of workers
• performance related pay

Question 3

what does mayo’s human relation theory focus on?

Answer 3

the importance of social factors in the work place (communication, motivation and job satisfaction)

Question 4

what are 2 ways in which businesses implement mayos theory?

Answer 4

• positive work environment
• encouraging teamwork

Question 5

what are maslow’s hierarchy of needs?

Answer 5

psychological
safety
love belonging
esteem
self actualisation

Question 6

what does herzberg’s theory focus on?

Answer 6

how hygiene factors and motivators affect job satisfaction

Question 7

what are herzberg’s hygiene factors?

Answer 7

working conditions
coworker relations
policies & rules
base wage

Question 8

what are herzberg’s motivators?

Answer 8

achievement
recognition
responsibility
advancement
personal growth