Module 9 Flashcards

1
Q

What is delegation?

A

Transfer of responsibility for the performance of a task from one individual to the next while retaining accountability for the outcome

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2
Q

What is accountability?

A

Being able to answer to your own actions or choices

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3
Q

What is the goal of delegation?

A

To help free the nurse to complete more complex tasks

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4
Q

Healthcare changes that result in delegation?

A
  • Focus on safety&quality, demands changes to be delivered
  • Greater technology, increased cost to provide care
  • Increase in co-pay and as a result we will be more knowledgeable, increase in acuity = increase in priority
  • All in All: these factors increase the staffing to meet the demands
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5
Q

What should the RN know before delegating?

A
  • How to delegate tasks appropriately
  • Be aware of the nurse practice act of the state you are working in
  • Policies and procedures of hospital you are working for
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6
Q

True or False: Nurse practice act rules supersedes the hospitals rules.

A

True!

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7
Q

Always do what BEFORE delegating a task?

A

Assess the patient!

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8
Q

Explain delegaTOR accountability

A

Act of delegation and supervision
Assessment of the situation and patient
Follow-up/evaluation

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9
Q

DelegaTEE accountability

A

Responsible for OWN actions
accepts delegated task
Appropriate notification and reporting
Asking for help/assistance as needed
Clarification with questions as needed

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10
Q

Factors to consider BEFORE delegating?

A

Is there a potential for harm?
Task complexity?
Nursing judgement needs?
Outcome predictability?
Level of interaction (Emotional support, teaching)?

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11
Q

What 3 things should an RN NEVER delegate?

A
  1. Nursing process besides implementation
  2. Patient education
  3. Clinical/nursing judgement
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12
Q

What are the FIVE RIGHTS to delegation?

A

Right Task: fall within job description and P&P of org
Right Circumstance: pt stable and task does NOT require nursing judgement
Right Person: appropriate knowledge and competency
Right Direction/Communication: clear instructions and how to report back
Right Supervision: evaluate pt’s condition, outcomes of the task, and documentation

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13
Q

THREE types PROBLEMS with delegation?

A

Underdelegating (not enough being delegated)
Overdelegating (too much being delegated)
Improper (wrongfully delegating)

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14
Q

Reasons for UNDER delegating?

A

no trust in nursing assistants
not enough time to explain the task
lack of experience as RN
cannot anticipate the need for help
may not be equipped to direct the person

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15
Q

Reasons for OVER delegating taks?

A

if they don’t know how to do something they’ll hand it off to someone else.
dependent on UAP because you are comfortable with them.
Give too much authority to some people

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16
Q

Improper delegation?

A

delegating to someone beyond capabilities or delegating without proper instructions

17
Q

Standardized, unchanging procedures with predictable outcomes on a stable patient describes?

A

Delegable task

18
Q

Obstacles to delegation?

A
  • Fear of being disliked
  • Maintain control (Perfectionist)
  • Inability to determine what to delegate & to who
  • Bad past experience
  • Lack of confidence
  • Ineffective communication
  • Fear of pushback
19
Q

Invicible delegator is…

A

someone who NEVER delegates

20
Q

Rationalizer is…

A

someone who over explains everything

21
Q

Shining star delegator is…

A

someone who thinks people get something by just watching rather than actually teaching

22
Q

Pal delegator?

A

Wants to please everyone

23
Q

The watch dog delegator?

A

micromanages which eventually leads to resentment

24
Q

What should you do if there are continuous performance issues?

A

Notify the nurse manager

25
Q

Ineffective delegation can NOT be justified by?

A

Short staffing

26
Q

Nurses should demonstrate what when delegating?

A

Mutual respect
Give feedback
Supervise
Communicate effectively

27
Q

Ethical/legal issues with delegation related to the Scope of Practice?

A
  • Know your state’s nurse practice act
  • Be aware of the org’s policies and procedures
  • Know the standards of practice
28
Q

What are organizational issues related to the ethical/legal issues with delegation?

A

-Substandard care should be reported to nurse manager
-Staffing levels should be safe for patients
-Ethical issues should be reported

29
Q

Cost containment related to ethical/legal issues of delegation

A

-Skill mix impacts delegation due to increased amounts of UAPs b/c of cheaper labor
- Ineffective delegation can NOT be justified by short staffing

30
Q

Ethical/legal issues related to LICENSURE?

A

delegation ONLY falls on RN if wrongfully delegated task or unsupervised task

31
Q

Communication should always be?

A

Clear and concise

32
Q

Someone resistant to delegation?

A

Are they actually refusing or are they too busy?

May need some coaching bc they have a lack of confidence to complete the task

Approach them with calm and assertive voice (may need help of nurse manager)