Module 2 Flashcards

1
Q

What group of population is increasing faster than any other group of the population?

A

Elderly (Older adults)

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2
Q

What is happening with healthcare?

A

It’s changing rapidly because people are living longer

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3
Q

What population is increasing faster than other groups of the population?

A

Elderly (Older adults)

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4
Q

What is a strategic plan?

A

Forecast what the future of the organization is by matching and aligning what the organization is capable of doing with external opportunities

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5
Q

What describes the beliefs that guide the organization’s activities?

A

Values

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6
Q

What describes the purpose of the organization and the reason it exists?

A

Mission statement

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7
Q

An explanation of the systems of belief that determine how the mission and vision will be achieved?

A

Philosophy

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8
Q

What describes future goals or aims of the organization?

A

Vision

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9
Q

What serves as a guide for organizational decision-making?

A

Policy

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10
Q

Step by step directions that provide guidelines for commonly occurring events is?

A

Procedure

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11
Q

A chart that is a visual picture identifying lines of authority in the facility describes?

A

An organizational chart

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12
Q

A theory that can be illustrated with a code situation?

A

Chaos theory

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13
Q

What type of analysis is used in strategic planning?

A

SWOT (Strengths, Weaknesses, Opportunities, and Threats)

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14
Q

Strategic planning is basically?

A

A written document with the goals of the org, how resources will be allocated, who will be responsible for it, and a timeline AKA business plan!

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15
Q

First step of strategic planning?

A

Create a strategic mission and vision

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16
Q

Second step of strategic planning?

A

Assess internal and external environment (SWOT)

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17
Q

Third step of strategic planning?

A

Set goals and objectives

18
Q

Fourth step of strategic planning?

A

Develop strategies to achieve goals and objectives

19
Q

Fifth step of a strategic plan?

A

Plan an implementation of strategy

20
Q

Last step of a strategic plan?

A

Evaluate the plan

21
Q

Examples of policies?

A

Hand hygiene
Attendance
Patient Privacy
Consent
Patient Bill of Rights

22
Q

Examples of procedures?

A

Medication Administration
Catheter Insertion
Trach Care
IV Insertion

23
Q

Act of influencing people

A

Leadership

24
Q

Theory that assumes leaders are born with certain leadership characteristics?

A

Trait theory

25
Q

Management function that determines the type and number of people needed based on the budget and goals?

A

Staffing

26
Q

Theory stating anything that affects one part affects other parts of the organization as well?

A

System theory

27
Q

What type of authority is given to determine if organizations meet the conditions of participation?

A

Deeming Authority

28
Q

Flows from the mission statement; guides all actions of the organization?

A

Philosophy

29
Q

The management function where coaching occurs?

A

Directing

30
Q

Management function where results of work are compared with a standard of performance?

A

Controlling

31
Q

Coordinating the resources of people, time, and supplies to achieve a desired outcome?

A

Management

32
Q

Theory where no one leadership style is ideal for every situation?

A

Contingency (Situational) Theory

33
Q

Theory that studies interrelationships of multiple components or parts?

A

Complexity

34
Q

Assembling the required resources?

A

Organizing

35
Q

Organizations that ensure compliance with state and federal laws?

A

Regulatory

36
Q

Set of rules established to improve quality and protect beneficiaries?

A

Conditions of Participation

37
Q

All management functions are based on what?

A

Planning

38
Q

What is the purpose of regulatory organizations?

A
  • Set the standards for operation
  • Ensure compliance w/ fed&state
  • Investigate regarding complaints
39
Q

Center for Medicare and Medicaid Services (CMS)

A

Largest and most influential; provides insurance for 65 y/o and people of certain income.

40
Q

An interpersonal process of participation by which someone takes guidance and direction from someone else to accomplish a goal?

A

Followership

41
Q

What are the steps of management?

A

Planning
Organizing
Staffing
Directing
Controlling

42
Q

What two companies deemed authority to enforce regulations from CMS?

A

The Joint Commission (TJC)
Det Norske Veritas Healthcare Inc. (DNVHC)