module 8 Flashcards
open-ended questions
questions for which subjects formulate their own responses
closed-ended questions
questions for which subjects choose from a limited number of responses
partially open-ended questions
closed-ended questions with an other option
rating scale
numerical score on which survey respondents indicate the direction and strength of their response
likert rating scale
a type of numerical rating scale developed by Rensis likert in 1932
- presents a statement rather than a question
loaded question
a question that includes nonneutral or emotionally laden terms
leading questions
a question that sways the respondent to answer in a desired manner
double-barreled question
a question that asks more than one thing
response bias
tendency to consistently give the same answer to almost all the items on a survery
demographic questions
questions that ask for basic information such as age, gender, ethnicity, income
mail survey
a written survey that is self administered
- used to have less sampling bias
- eliminates problem of interviewer bias
telephone survey
questions that are asked over phone
- socially desirable response: respondent believes a certain response is deemed appropriate by society
sampling bias
tendency for one group to be overrepresented in a sample
interviewer bias
tendency for the person asking questions to bias the answers
probability sampling techniques
representative probability random selection stratified random sampling cluster sampling