module 5

Question 1

culture

Answer 1

a system of norms and values that dictate how individuals should behave in society. Rather then reflecting laws, culture consists of social rules and regulations where the reward are acceptance and a sense of belonging

Question 2

elements of culture

Answer 2

social organisation 
customs 
rituals
religion 
language 
norms 
symbols

Question 3

characteristics of culture

Answer 3

learned 
shared
dynamic 
systemic
symbolic

Question 4

cultural competence

Answer 4

a set of behaviours, attitudes and polices that come together in a system, agency or among professionals and enable that system, agency or those professionals to work effectively in cross cultural situations

Question 5

culturally competent nurse/ midwife

Answer 5

confident in their abilities to communicate effectively with culturally and linguistically diverse people, they should be able to advocate with and/ or behalf of patients and their communities
recognise and respect that communities are their cultural experts
appreciate that many culturally and linguistically diverse people need and like to involve family and community discussions about health related issues

Question 6

cultural competency in healthcare

Answer 6

provide interpreter services
receipt and retain minority staff
provide training to increase cultral awareness, knowledge and skills
coordinate with traditional healers
use
community health workers
incorporate culture specific attitiudes and values into health promotion tools
include family and community members in health care decision making
locate clinics in geographic areas that are easily accessible for certain populations
expand hours of operation
provide linguistic competency that extend beyond the clinical encounter to other written materials

Question 7

why is cultural competence important

Answer 7

improve health outcomes and quality of care
contribute to the elimination of racial and ethnic health disparities
important component of overall excellence in health care delivery
develops positive attitudes towards cultural difference

Question 8

unconscious bias

Answer 8

social stereotypes about certain groups of people that individuals form outside their own conscious awareness

Question 9

cultural awareness

Answer 9

being conscious of similar and contrast between cultural groups and understanding the way in which culture may affect different people’s approach to health

Question 10

cultural sensitivity

Answer 10

awareness and understanding the values and perceptions of your own culture and the way in which this may shape your approach to patients from other cultures

Question 11

cultural safety

Answer 11

ability to understand, communicate and effectively interact across cultures