Module 4

Question 1

A psychological representation of real, hypothetical, or imaginary situations in a person’s thinking.

Answer 1

Mental Model

Question 2

Mental maps Mental representations of information about people, places, and environments. Also called cognitive maps.

Answer 2

Mental maps

Question 3

Peter Senge’s description of an organization that acquires knowledge and innovates so it can succeed in a volatile environment.

Answer 3

Learning organization

Question 4

A framework for understanding how things work which focuses on on the whole rather than isolated forces.

Answer 4

Systems Thinking

Question 5

Peter Senge’s description of an archetype where short term actions to address problems can hamper the ability to take positive action in the future, which he refers to as shifting the burden.

Answer 5

Addiction Loop