Module 2 Flashcards
A descriptive change model based on three steps: “unfreezing,” “changing” and “refreezing.”
Lewin’s Model of Change
A type of change that occurs incrementally.
Evolutionary change
An organized pattern of thought or behavior.
Schema
A type of change triggered by a crisis.
Crisis change
A type of change triggered by external factors.
Reactive Change
A model that looks at the impact on organizations and industries of disruptive technological innovation.
Christensen’s Disruptive Innovation Model
A category of change models used for developing a step-by-step process for change.
Prescriptive change models
A change model that begins with establishing urgency and that emphasizes communication and coalition-building.
Kotter’s Process for Change
An occurrence that itself results in the risk event happening.
Trigger event
One who initiates a change effort.
Change agent
A type of change that can be recognized in advance.
Anticipatory change
A category of change models used for trying to understand what is going on in an organization
Discriptive change models
A model developed by Everett Rogers that seeks to analyze why and how innovations gain popularity.
Diffusion of Innovation Theory
A type of change that challenges the established order in fundamental ways.
Revolutionary change
Planning for the response to situations that may occur such as emergencies or setbacks.
Contingency planning
