Module 1 Flashcards

1
Q

The process by which one person influences the thoughts, attitudes, and behaviors of others.

A

Leadership

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2
Q

A group of people with a culture which is different from the larger culture to which they belong.

A

Subculture

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3
Q

A model that categorizes an organization as having one of four types of culture: Clan, Adhocracy, Market, or Hierarchy.

A

Organizational Cultural Assessment Model

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4
Q

A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning.

A

Bridges’ Transitional Model

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5
Q

The generation of new ideas by individuals and teams.

A

Creativity

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6
Q

A change process model that explores how individuals manage personal change.

A

Change curve model

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7
Q

A change process model that explores different orders of change: First (conformative), Second (reformative), and Third (transformative).

A

First, Second, and Third Order Change Model

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8
Q

The study of how people, individuals, and groups act in organizations and how organizations can be made more effective.

A

Organizational behavior

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9
Q

The basic tacit assumptions about how the world is and ought to be that a group of people share and that determines their perceptions, thoughts, feelings, and their overt behavior

A

Organizational culture

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10
Q

A theory or model about how something should be done, made, or conceived.

A

Paradigm

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11
Q

The process of managing change in an organization.

A

Change Management

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12
Q

A culture’s expectation of its members’ behavior in any given situation.

A

Cultural Norms

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13
Q

The act or fact of making an organization something different from what it is or from what it would be if left alone.

A

Organizational change

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14
Q

An organizational culture model that reviews six cultural elements: stories, rituals and routines, symbols, organizational structure, control systems, and power structure.

A

Cultural Web Model

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15
Q

The process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value.

A

Innovation

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