module 1

Question 1

t or f: public speaking has been taught and studied for thousands of years

Answer 1

true

Question 2

_____________ is anxiety over the prospect of giving a speech in front of an audience

Answer 2

stage fright

Question 3

_____________ is controlled nervousness that helps energize a speaker for his or her presentation

Answer 3

positive nervousness

Question 4

t or f: listeners usually realize how tense a speaker is

Answer 4

false

Question 5

t or f: public speaking and ordinary conversation are similar in that both involve adapting to listener feedback

Answer 5

true

Question 6

seeing the relationships among ideas, judging the credibility of statements, and assessing the soundness of evidence are all a part of ____________

Answer 6

critical thinking

Question 7

the messages, usually nonverbal, sent from a listener to a speaker are called _____________

Answer 7

feedback

Question 8

the knowledge, experience, goals, values, and attitudes through which each listener filters a message make up the listeners __________

Answer 8

frame of reference

Question 9

t or f: most successful speakers do not experience stage fright

Answer 9

false

Question 10

____________ is mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation

Answer 10

visualization

Question 11

t or f: because each person has a different frame of reference, the meaning of a message will never be exactly the same to a listener as to a speaker

Answer 11

true

Question 12

anything that impedes the communication of a message

Answer 12

interference

Question 13

a belief that one’s own group or culture is superior to all other groups or cultures

Answer 13

ethnocentrism

Question 14

what should speakers do to avoid ethnocentrism?

Answer 14

show respect for the cultures of the people they address

Question 15

t or f: speechmaking becomes more complex as cultural diversity increases

Answer 15

true

Question 16

while listening to a speech about gun control, Scott thought back to his experiences as an intern with the police department and decided that the speaker was knowledgeable about the subject; what was Scott doing?

Answer 16

filtering the message through his frame of reference

Question 17

how can you help deal with nervousness in your speeches?

Answer 17

work especially hard on your speech introduction

Question 18

what are the two major steps discussed in chapter four for developing the introductory speech?

Answer 18

preparing and delivering

Question 19

when organizing your introductory speech, you should divide it into what three sections?

Answer 19

introduction, body, and conclusion

Question 20

what method of delivery does this chapter recommend for your introductory speech?

Answer 20

extemporaneous method of speaking

Question 21

a carefully prepared and rehearsed speech that is presented from a brief set of notes

Answer 21

extemporaneous speech

Question 22

practice a lot, rehearse your speech out loud to master the content, ask friends or family to listen and give you constructive feedback, and time the speech to make sure it is neither too short nor too long

Answer 22

steps to take when rehearsing your first speech

Question 23

what five elements of speech delivery are discussed in Chapter 4 in regards to speech delivery?

Answer 23

starting your speech, gestures, eye contact, voice, and dealing with nerves

Question 24

t or f: presenting a speech online is more challenging and time-consuming than delivering an in-person speech

Answer 24

true

Question 25

t or f: in an online speech you have essentially the same relationship with your audience as in an in-person speech

Answer 25

false, you have a fundamentally different relationship when online than in-person

Question 26

t or f: because of the dynamic nature of the online environment, speakers can rest assured that the audience will pay close attention to their online speech

Answer 26

false, because of the dynamic nature of an online environment, speakers need to realize the number of potential distractions that threaten to divert the audience's attention

Question 27

the two major kinds of speeches discussed in chapter 19 are __________ online speeches and __________ online speeches

Answer 27

recorded, real-time

Question 28

a ________ online speech is created for an audience that will view it online as it is being delivered, often using software designed specifically for that purpose

Answer 28

real-time

Question 29

a __________ online speech may be viewed initially by an in-person audience, but it is designed ultimately to be uploaded for viewing on the Internet—as, for example, in a TED Talk

Answer 29

recorded

Question 30

what is included in your textbook as a guideline for effective online speaking?

Answer 30

control the visual environment, adapt your nonverbal communication, adjust your pacing

Question 31

the __________ refers to the onscreen elements seen by the audience during an online speech

Answer 31

visual environment

Question 32

__________ are discussed in your textbook as elements of the visual environment for online speeches

Answer 32

framing, eye contact, and lighting

Question 33

t or f: audience analysis is less important for online speeches than for speeches delivered to an audience that is physically present

Answer 33

false, it's just as important online as it is with an audience that is physically present

Question 34

t or f: when giving an online presentation, you should speak with your back to a window so there will be plenty of light

Answer 34

false, avoid giving online speeches with your back to a window because it will illuminate what is behind you rather than your face

Question 35

for real-time online speeches, you should usually sit...

Answer 35

2-4 feet from the camera, so the audience can see you from the chest up

Question 36

t or f: when you give a real-time online speech, you should position the webcam so it is tilted up at your face

Answer 36

false, the webcam should be positioned so that it is directly pointed at you or is tilted slightly downward

Question 37

t or f: online speakers should avoid using visual aids

Answer 37

false, visual aids are recommended for online speakers because they vary the pace of a speech and keep the audience engaged

Question 38

t or f: one of the challenges facing real-time online speakers is that they must learn a software program designed for such speeches—and be able to operate it flawlessly during the speech

Answer 38

true

Question 39

to whom am I speaking?; what do I want them to know, believe, do?; what is the most effective way of accomplishing that?

Answer 39

examples of audience-centered questions