Mod 1 - Unit 15 - Lesson 3 Dialogue 2 Di Kaunter Penerimaan Tetamu / Kaunter Depan Hotel Flashcards
ADF Selamat petang.
ADF Good evening.
TL Selamat petang, tuan. Boleh saya bantu?
TL Good evening, sir. How can I help you?
ADF Saya hendak tempah dua bilik untuk seminggu. Puan ada bilik kosong?
ADF I want to book two rooms for a week. Do you have vacant rooms?
TL Apa jenis bilik yang tuan hendak? Kami ada bilik standard katil kembar, bilik superior katil kembar dan bilik superior dengan dua katil bujang.
TL What type of room do you want? We have standard twin-bed rooms, superior twin-bed rooms, and superior rooms with two single beds.
ADF Saya perlukan satu bilik standard dengan katil kembar dan satu bilik superior dengan dua katil bujang.
ADF I need one standard room with twin beds and one superior room with two single beds.
TL Untuk empat orang tetamu, Tuan?
TL For four guests, sir?
ADF Ya. Boleh saya tahu apa kemudahan yang ada di hotel ini, puan?
ADF Yes. May I know what facilities are available in this hotel?
TL Sudah tentu. Semua bilik di hotel ini berhawa dingin dan ada televisyen, peti sejuk dan juga akses Wi-Fi percuma. Hotel kami juga ada gimnasium terletak di aras bawah.
TL Of course. All rooms in this hotel are air-conditioned and have a TV, fridge, and free Wi-Fi access. Our hotel also has a gym located on the ground floor.
ADF Ada kolam renang?
ADF Is there a swimming pool?
TL Ya, kami ada kolam renang di aras bawah bersebelahan gimnasium. Kami juga ada bar atas bumbung yang buka dari jam enam petang hingga dua pagi.
TL Yes, we have a swimming pool on the ground floor next to the gym. We also have a rooftop bar that opens from 6 PM to 2 AM.
ADF Baik, saya harap tidak terlalu bising.
ADF Okay, I hope it’s not too noisy.
TL Jangan bimbang. Kami akan aturkan untuk tuan bilik yang tidak akan terganggu.
TL Don’t worry. We will arrange a room where you won’t be disturbed.
ADF Terima kasih. Boleh saya lihat bilik dulu?
ADF Thank you. Can I see the room first?
TL Sudah tentu. Sila ikut saya. Bilik tuan di tingkat dua. Tuan boleh naik tangga atau lif di sana.
TL Of course. Please follow me. Your room is on the second floor. You can take the stairs or the lift over there.
ADF Nampaknya semua baik. Saya akan ambil dua bilik tersebut. Bila waktu daftar keluar?
ADF Everything looks good. I will take those two rooms. What time is check-out?
TL Waktu daftar keluar sebelum pukul 11.00 pagi. Boleh saya tengok pasport tuan?
TL Check-out time is before 11:00 AM. May I see your passport?
ADF Ini pasport saya. Puan ada perkhidmatan dobi di sini?
ADF Here is my passport. Do you have a laundry service here?
TL Ya, kami ada. Sila letakkan pakaian kotor di dalam beg dobi yang disediakan di dalam bilik dan tinggalkan di sebelah pintu.
TL Yes, we do. Please place your dirty clothes in the laundry bag provided in the room and leave it by the door.
ADF Bila pakaian dobi dapat dikembalikan ke bilik saya?
ADF When can the laundry be returned to my room?
TL Kalau pakaian kotor tuan tersedia sebelum jam 10.00 pagi, pakaian tuan boleh dicuci dan dipulangkan ke bilik tuan pada sebelah petang hari yang sama.
TL If your dirty clothes are ready before 10:00 AM, they will be washed and returned to your room in the afternoon on the same day.
ADF Bagus.
ADF Great.
TL Ada soalan lain, tuan?
TL Do you have any other questions, sir?
ADF Apa kata laluan untuk Wi-Fi?
ADF What is the Wi-Fi password?
TL 56098. Boleh tuan buat bayaran deposit kad kredit sebanyak RM1000.00?
TL 56098. Could you make a credit card deposit of RM1000.00?
ADF Boleh. Ini kad kredit saya.
ADF Sure. Here is my credit card.
TL Terima kasih. Ini kunci bilik tuan. Kami akan hantar bagasi tuan ke bilik sekarang juga.
TL Thank you. Here is your room key. We will send your luggage to your room right away.
ADF Terima kasih banyak.
ADF Thank you very much.
TL Sama-sama. Selamat menginap di hotel ini.
TL You’re welcome. Enjoy your stay at our hotel.
