MGT 033 Ch 1

Question 1

The process, which combines and transforms various resources used in the operations subsystem of the organization into value added services in a controlled manner as per the policies of the organization.

Answer 1

Management

Question 2

Operation is concerned with?

Answer 2

The transformation of a range of inputs into the required output (services) having the requisite quality level.

Question 3

The set of interrelated management activities, which are involved in manufacturing certain products, is called as
It also deals with decision-making related to production processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost

Answer 3

Production management.

Question 4

Batch Production is characterized with what?

Answer 4

Limited number of products produced at regular intervals and stocked awaiting sales.
Flexible plant and machinery
Manufacturing lead-time and cost are lower as compared to job order production.

Question 4

If the same concept is extended to services management it becomes?

Answer 4

Operations management.

Question 5

What are the 5 inputs?

Answer 5

Manpower
Machine
Material
Information
Capital

2 outputs are products and services

Question 5

What are the 3 controls

Answer 5

Inventory
Quality
Cost

Question 6

A form of manufacturing in which the job pass through the functional departments in lots or batches and each lot may have a different routing.

Answer 6

Batch Production

Question 7

Characterized by low volume and high variety of products, and comprises of general purpose machines arranged into different departments. Since there is a high degree of uniqueness, there is a lot of job slots

Answer 7

Job shop Production

Question 8

Production facilities are arranged as per the sequence of production operations from the first operations to the finished product. The items are made to flow through the sequence of operations through material handling devices such as conveyors, transfer devices, etc.

Answer 8

Continuous Production

(There is no flexibility here)

Question 8

Manufacture of discrete parts or assemblies using a continuous process are called?

Answer 8

Mass production

(Product and process standardisation exists and all outputs follow the same path.)

Question 8

This are the activities that assure the actual performance in accordance with planned performance

Answer 8

Controlling

Question 9

What is the objective of Production Management

Answer 9

Right Quality and Quantity at the Right time at the Right manufacturing cost

Question 9

This is the activity that establishes a course of action and guide future decision-making.

Answer 9

Planning

(includes clarifying the role and focus of operations in the organization’s overall strategy. It also involves product planning, facility designing and using the conversion process.)

Question 10

These are the arrangement of components designed to achieve objectives according to the plan.

Answer 10

Systems

(it contains subsystem such as personnel, engineering, finance and operations, which will function for the good of the organization.
is also a predetermined arrangement of components)

Question 10

Obtaining maximum effect from resources or minimising their loss, under utilisation or waste.

Answer 10

Resource Utilization

Question 10

These are the human, material and capital inputs to the production process. Human resources are the key assets of an organisation.

Answer 10

Resources

(As the technology advances, a large proportion of human input is in planning and controlling activities.
Material resources are the physical facilities and materials such as plant equipment, inventories and supplies.
Capital in the form of stock, bonds, and/or taxes and contributions is a vital asset)

Question 11

This is the extra value created over and above the original value of something

Answer 11

Value addition

Question 11

Taking one or more inputs, making changes to it, adding value, and producing outputs for consumers or clients is referred to as the transformation process

Answer 11

Transformation

Question 11

Is the process of thinking through the current mission of the organization and the current environmental conditions facing it, then setting forth a guide for tomorrow’s decisions and results.
Or
Is the process of creating a vision for the future and setting goals to achieve that vision
Or
It involves making decisions about the current and future market conditions and its results

Answer 11

Strategic Planning

Question 11

It is a term that describes the organizational culture, and the extent to which it motivates and satisfies employees

Answer 11

Quality of work life

Question 11

What are the 2 categories of Operations Management Objectives?

Answer 11

Customer Service and Resource Utilization.

Question 11

Managerial factors are the ways an organization benefits from the unique planning and managerial skills of its manager

Answer 11

Managerial factors

Question 12

This defined in terms of utilization of resources, like material and labor.

Answer 12

Productivity

(is the ratio of output to input)

Question 12

What factor affecting productivity covers the Resources such as energy, water and number of metals will create productivity problems.

Answer 12

Scarcity of some resources

Question 12

A factor of productivity measuring whether enough investment is being made in plant, machinery, and tools to make effective use of labor hours

Answer 12

Capital/labor ratio

Question 12

This factor affecting productivity covers changes in work-force effect productivity to a larger extent, because of the labor turnover.

Answer 12

Work-force changes

Question 12

This is the major cause of increasing productivity.

Answer 12

Innovations and technology

Question 13

These impose substantial constraints on some firms, which lead to change in productivity

Answer 13

Regulatory effects

Question 13

This power of organized labor to command wage increases excess of output increases has had a detrimental effect on productivity

Answer 13

Bargaining power

Question 14

This refers to the physical arrangement of facilities. It is the configuration of departments, work centers and equipment in the conversion process

Answer 14

Plant layout and material handling

(overall objective of the plant layout is to design a physical arrangement that meets the required output quality and quantity most economically)

Question 15

This involves a long-term commitment about the geographically static factors that affect a business organization

Answer 15

Location of facilities

Question 16

This deals with conversion of ideas into reality. It translates the needs of customers given by marketing into technical specifications and designing the various features into the product to these specifications

Answer 16

Product Design

Question 17

This is a macroscopic decision-making of an overall process route for converting the raw material into finished goods.

Answer 17

Process Design

Question 18

This can be defined as the process of planning the production in advance
The main functions are Planning, Routing, Scheduling, Dispatching and Follow-up

Answer 18

Production Planning and Control
(Lies in the statement ‘First Plan Your Work and then Work on Your Plan’.)

Question 19

This may be defined as ‘a system that is used to maintain a desired level of quality in a product or service’. It is a systematic control of various factors that affect the quality of the product.

Answer 19

Quality Control

Question 20

Is that aspect of management function, which is primarily concerned with the acquisition, control, and use of materials needed and flow of goods and services connected with the production process having some predetermined objectives in view.

Answer 20

Material Management

There’s also Maintenance Management but theres probably a buzzword in the question that can link it to Maintenance Management.