MF2: Influences on resource management - term 1 Flashcards
What are values
Qualities that an individual or group believe are desirable or important in life.
Examples: family, friends, education and money
What are personal values
Are developed early in life as a result of socialisation and can be influenced by culture, religion or generational changes.
Factors influencing availability of and access to resources
SLEDAGE
S ocioeconomic status
L ocation
E ducation
D isability
A ge
G ender
E thnicity/culture
Socioeconomic status
Based on income, education level, and social status within community
High SES = greater access to a broader range of resources
Low SES = reduced access to a range of resources due to a lack of finance and support
Location
Refers to where a person lives some locations allow for greater access to resources to increased availability and supports in place.
Eg living in the city = easier access to healthcare (hospitals)
education
Refers to the level of schooling that a person has achieved.
Includes primary, secondary and tertiary schooling as well as lifelong
learning.
Level of education – influences type of occupation – impacts on
income that can be earnt. Also links to knowledge regarding how to
access resources.
disability
Refers to a person with a physical or intellectual condition that impacts their movement, senses or activities.
Can make it difficult to access some resources.
Increased accessibility to other resources e.g. government assistance
Access to resources for people with disabilities has improved considerably over the past few decades – subtitles or signing on TV.
age
Influences the types of resources that can be accessed and that are made available to an individual.
Knowledge and skills develop as age increases, therefore education increases and the knowledge of how to access resources increases.
Laws restrict access to certain resources based on a persons age.
gender
Most resources are equally available to males and females. Laws in place to ensure equality, access and support of resources.
Societal perceptions and expectations (social norms) have a greater impact on how and if the resources are accessed
Issues of inequity exists within organisations e.g. pay gap between men and women when completing the same job.
Ethnicity and Culture
Influences knowledge of available resources – can be positive or negative
Cultural values can determine whether a person accesses resources e.g. providing appropriate aged care in cultures where it is a “duty” to look after the elderly.
what is management?
It is a process that helps people to achieve their set goals, effectively utalise resources and contribute to improving the quality of life.
eg Effectively utalising time
why do we need to develop our skills in management?
- to meet our needs and wants
- achieve our goals
- solve problems and make decisions
- improve our ability to cope with change (resiliency)
What are personal management skills?
Planning
Organising
Implmenting
Evaluating
What is planning?
- involves deciding what outcome is to be achieved by setting specific goals to achieve the outcome
What is organising?
- creating a structure and sequence of steps
- paying attention to the people and resources required and the timeframe for implementation
What is implementation?
Utilising the people and resources identified when organising and following the proposed time frame
Evaluating?
assessing the implementation on whether the goal has been achieved
what is communication?
The process of sending and receiving messages. Involves sharing feelings and opinions, bringing people together and transmitting information
what are the four main components of communication?
- the sender (source) formulates, encodes and transmits the message
- the receiver (destination) - decodes and interprets message to give feedback
- the message symbols that have a shared meaning)
- the medium (means by wich the message is transmitted)
Two different types of ways people can communicate
- Verbal
- nonverbal
What is verbal communication?
through sounds and words (specifically language) either written or spoken
What is non verbal communication?
- includes physical actions and body language
- can be contradictory to a verbal message
What are the 3 different STYLES of communication?
- Passive
- Assertive
- Agressive
Characteristics of being passive
- submissive
- talks little
-vague - praises others
- self doubt
Characteristics of being assertive
- actions and expressions fit with word’s spoken
-firm but polite - clear messages
- respectful
Characteristics of being agressive
- sarcastic
- harsh
- always right
- superior
- know it all
- interrupts and talks over others
- disrespectful
- puts others down
what is effective communication?
occurs when the message is received and understood. It requires good communication skills from both the sender and receiver of the message.
examples of effective vs ineffective communication
Effective:
- clear and positive
- shows genuine interest in feelings and thoughts
- easily understood
Ineffective:
- not listening to feedback
- expressing messages in a hurry
what is decision making?
refers to the process of making choices or reaching conclusions based on considering available alternatives.
what are the 5 different decision making styles?
R ational
I mpulsive
I ntuative
C onfident
H esitant
Meanings of RIICH
(different decision-making styles)
Rational - takes into account relevant information
Impulsive - making a rash decision
Intuitive - rushes into making a decision
Confident - feels competent to make the right choice
Hesitant - delays in making a decision
what are the different factors influencing decision-making?
A csess to services
C omplexity of the problem
P ast experience/personal values
A ttitudes to change
What are the meanings of ACPA
(different factors influencing decision making)
Access to services: the alternatives you have for a decision may be affected by the resources you have available to you (socioeconomic status)
Complexity of the problem:
- usually take more time to resolve
- greater impact on people which may affect others goals and resources
Past experience and personal values:
- experiences people have had tend to influence the decisions they make
Attitudes to change:
- can have both positive and negative outcomes
- people who don’t cope well with change may make decisions to avoid it
- could have a negative outcome if it is not in their best interest.
what is problem-solving
problem solving consists of simple and complex problems:
simple: problems that require minimal time and effort
eg what to eat for breakfast
complex problems: problems that require a significant amount of time and effort to solve
eg what to study for the HSC or where to go to uni
