Material covered in lectures

Question 1

dialectic tensions

Answer 1

the push pull of relationships

Question 2

symbolic interactionism- who? and the three ideas?

Answer 2

herbet mead- self arises out of social interaction
as we learn language and interact with others we learn who we are
learn how to be an individual by recognizing how people respond to you

Question 3

knapps relational development model

Answer 3

initiating phase, experimenting phase, intensifying stage, integrating phase, bonding

Question 4

ducks interpersonal attraction filtering theory

Answer 4

sociological or incidental cues (how likely are you to meet someone)
preinteraction cues- nonverbal, physical attributes, how they react with others
interaction cues- the initial conversation
cognitive cues- you can talk to each other but also have shared views

Question 5

initiating phase

Answer 5

first meeting

Question 6

experimenting phase

Answer 6

hanging out with each other- reveal who you are, many relationships stop here

Question 7

intensifying stage

Answer 7

more self disclosure, start to talk about each other as we and us

Question 8

integrating phase

Answer 8

couple, social circles merge, intimacy trophys, relational tests

Question 9

relational test

Answer 9

1. indirect suggestions- flirting
2. separation- to see if they notice the separation and contact you
3. triangle test- hanging out with someone else to test jealousy

Question 10

bonding

Answer 10

public expression- marriage or commitment ceremony

Question 11

dysfunctional patterns

Answer 11

rigid role relations, disconfirming messages, paradoxes, spirals

Question 12

rigid role relations

Answer 12

complementary- one person take control other sits back and

symmetrical- competitive symmetry or submissive( what do you want to do, i dont care what do you want to do)

Question 13

disconfirming messages

Answer 13

impervious, interupting, irrelevant and tangential, impersonal incoherent responses, sometimes during our conversations we leave one person feeling like less than the other

Question 14

paradoxes

Answer 14

contradictory messages- I’m not telling you what to do I want you to decide

Question 15

spirals

Answer 15

when somethign you do intensifys the other behavior- your cold so you turn up the heat and then the other person cranks the AC

Question 16

what contributes to conflict?

Answer 16

incompatible goals and dysfunctional patterns

Question 17

what are the two aspects of conflict?

Answer 17

substance( what are we fighting about) and patterns (how we usually have conflict)

Question 18

substantive causes of conflict

Answer 18

scarce resources diverse backgrounds, various orientations to task accomplishment, interaction patterns can be a source of conflict

Question 19

Forcing

Answer 19

high task low social (shark)

Question 20

Withdrawing

Answer 20

Low social and task (turtle)

Question 21

problem solving

Answer 21

high task and social (owl)

Question 22

accomodating

Answer 22

low task high social (teddy bear)

Question 23

Compromising

Answer 23

Medium social and task

Question 24

strategies for dealing with conflict

Answer 24

identify patterns and fit it to goals/ context, interest v position, avoid gunny sacking, be aware of cultural differences, choose appropriate time and place, define nature of the problem, be aware of nvc and verbal communication

Question 25

gunnysacking

Answer 25

having one conflict over a million issues at the same time

Question 26

interest versus position

Answer 26

focus on what you need not how you should get there

Question 27

giving effective feedback

Answer 27

own your message, avoid apologizing for feelings, make your messages specific and behavioral, verbal and NVC, avoid evaluating and interpreting your partner unless specifically asked

Question 28

synergy

Answer 28

• when everythign is clicks (we did it and our effort together is exponential)

Question 29

symtoms of group think

Answer 29

illusion of invulnerability, believe in groups inherent morality (better than everyone else), shared stereotypes, collective rationalization, self censorship

Question 30

believe in groups inherent morality

Answer 30

what your thinking in your group is better than everyone elses thoughts

Question 31

shared stereotypes

Answer 31

anyone who opposes the group is wrong or conservative or just doesnt get it

Question 32

collective rationalization

Answer 32

come up with reasons why ill advised action makes sense despite other info

Question 33

self censorship

Answer 33

one person doesnt think its a good idea but they dont speak up, emphasizing cohesion over good decision making (mind guards and illusion of unanimity

Question 34

mind guards

Answer 34

protect yourself from negative feedback by not opening yourself to it

Question 35

illusion of unanimity

Answer 35

you think your all on the same page but your not

Question 36

functional theory of group decision making

Answer 36

problem definition, issue analysis, criteria selection, solution generation, solution evaluation, solution selection and implementation.

Question 37

sociological or incidental cues

Answer 37

(how likely are you to meet someone)

Question 38

preinteraction cues

Answer 38

• nonverbal, physical attributes, how they react with others

Question 39

interaction cues

Answer 39

• the initial conversation

Question 40

cognitive cues-

Answer 40

you can talk to each other but also have shared views