marketing and competitors Flashcards

1
Q

marketing mix / four P’s

A

together will communicate your marketing vision and competitive advantage to your customer
1) product
2) price
3) place
4) promotion

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2
Q

product

A

tangible or intangible goods offered by the company
ask: what are the benefits and features of my product?

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3
Q

price

A

the cost of the product/service, its perceived value, and how much the cost can be adjusted
ask: what is the value of my offering and what are customers willing to pay?

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4
Q

promotion

A

the various ways companies communicate with their customers
ask: how will they know my business exists?

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5
Q

place

A

where the product or service is distributed to the market
ask: how will the customer be reached? where will they buy my product or service?

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6
Q

SAVE framework

A

Solution (rather than product)
Access (rather than place)
Value (over price)
Education (rather than promotion)

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7
Q

newer marking models extend the 4 P’s to the 7 P’s

A

add people, packaging, and positioning (sometimes 8th P adds philanthropy)

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8
Q

marketing strategy

A

marketing: includes all the strategies, tactics, and techniques used to
-raise customer awareness
-promote a brand, product, or service
-build and manage long-term customer relationships

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9
Q

why do people buy a brand?

A

-it fulfills a short or long term need
-has an emotional connection
-it’s trusted
-has a positive price/quality relationship (it’s worth spending money on)
-it’s “hot” meaning the brand is in vogue
-it represents who the buyer is or with whom they want to be affiliated

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10
Q

how to build your brand

A

-choose a business name that is easy to remember, describes your business, and helps establish mindshare
-create a logo that symbolizes your business to the customer
-develop a good reputation
-create a brand personality
-communicate your brand personality to your target market

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11
Q

SMILE TEST

A

Simple - one easy to understand concept
Meaningful - your customers instantly get it
Imagery - visually evocative, creates a mental picture
Legs - carries the brand, lends itself to wordplay
Emotional - empowers, entertains, engaged, enlightens

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