managing inventory and supply chains Flashcards

1
Q

what are the three types of stock?

A
  • raw material
  • work in progress
  • finished goods
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2
Q

define mass customisation

A

when a firm produces a large quantity of a product but still allows for individual customer preferences to be met

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3
Q

what is outsourcing?

A

when a firm uses an outside supply to provide goods or services it needs

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4
Q

what is sub contracting?

A

when a business assigns a task to another business

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5
Q

define offshoring

A

when a firm moves some or all of its business activities to another country- this can include outsourcing and sub-contracting

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6
Q

explain what part time staff are

A

staff who are employed by a firm on a permanent basis but work less than 15 hours a week

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7
Q

what are temporary staff?

A

staff who are employed by a firm for a limited period, who can either be full or part time

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8
Q

what’s an inventory control chart?

A

a diagram which is used to show the level of inventory over a period of time

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9
Q

what is lead time?

A

the time taken from a customer ordering a good and the firm delivering it

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10
Q

what are re-order levels?

A

the inventory level at which an order for more supplies is placed

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11
Q

what’s buffer inventory level?

A

the minimum level of stock held by a business

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12
Q

define re-order quantity

A

the number of goods purchased from a supplier on a particular order

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13
Q

what 6 factors influence the choice of supplier?

A
  • quality
  • cost
  • flexibility
  • reliability
  • frequency
  • payment terms
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14
Q

what are the two approaches to managing their relationships with suppliers?

A

competitive/non-partnership

collaborative/partnership

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15
Q

give two advantages of a competitive approach?

A
  • low costs

- delaying payments- good cash flow

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16
Q

what are two disadvantages of a competitive approach?

A
  • bad supplier relations and therefore less reliable

- lower priced suppliers may offer poor quality products

17
Q

two advantages of a collaborative approach are…

A
  • strong relations with suppliers as they work together

- discuss plans to come up with best decisions

18
Q

two disadvantages of a collaborative approach

A
  • more expensive

- less independence and input- may lose money

19
Q

what are the four reasons why matching supply and demand can be difficult?

A
  • changes in taste or fashion
  • changes in the weather
  • marketing activity such as a promotion campaign
  • the actions of competitors
20
Q

what are the three main ways of changing supply to meet changing levels of demand?

A
  • hiring part time and temporary staff
  • outsourcing
  • producing to order (mass customisation)
21
Q

what five factors are the main influences on the amount of inventory held?

A
  • storage costs
  • financial costs
  • cash flow
  • wastage
  • opportunity cost
22
Q

what is inventory? (stock)

A

the items that a firm needs to produce a product or to supply it to customers